Recent Why SERVPRO Posts

SERVPRO's Carpet and Upholstery Cleaning Service

8/15/2022 (Permalink)

SERVPRO of North Nashville SERVPRO of North Nashville, Restoration, Cleaning, water Damage Restoration

What Do I Need To Know About SERVPRO’s Carpet And Upholstery Cleaning Services? 

It can be tough to clean when your carpet or upholstery is affected by smoke, soot, or other issues. Foul odors and stains can permeate deeply into your furniture, making it unpleasant and unsightly, and the same goes for your carpeting and rugs. 

SERVPRO of North Nashville is equipped with the tools and skills to get your carpets and upholstery refreshed and looking good again. 

Our professional cleaning can address moderate and heavy soil conditions in your carpets. You’ll need professional cleaning services based on soil build-up, traffic, type, and color of carpeting; a good rule of thumb would be to clean your carpet every 12 months professionally. The best advice is to clean carpets before they become saturated with soil. Dirt builds up in layers, and when a carpet looks dirty, you only see the dirt at the tips of the fibers; more dirt is hiding below the surface down near the base of the pile, causing damage to the carpet. When a carpet is saturated with dirt, the soil has penetrated crevices and has become firmly lodged.

What Types Of Cleaning Methods Does SERVPRO Use? 

We offer a range of specialized cleaning methods:

  • Bonnet Cleaning: A less aggressive method for short piled carpets.
  • Hot Water Extraction: A deep-cleaning method for all carpet types.
  • Deluxe Precondition and Rinse: Helps restore deeply soiled areas.
  • Showcase Premier Cleaning: The most thorough cleaning method in the industry.
  • Dry Cleaning: Used when color-fastness is an issue

Is Preventive Maintenance Of My Furniture And Carpeting A Good Idea?


Carpets act as filters, trapping dust, dirt, gases, animal hair, and other soils. All carpet manufacturers agree on actions you can take between carpet cleanings to increase the life span of your carpet.

IICRC states that 79% of the soil in carpets is dry soil. Vacuuming is a crucial component of proper care and maintenance of carpeting.

Preventative maintenance actions include: 

  • Regular vacuuming
  • Spot removal
  • Pilating the carpet to prevent matting
  • Moving furniture to change traffic patterns
  • Using walk-off mats to limit the amount of soil tracked onto the carpet

Here at SERVPRO of North Nashville, we offer cleaning services of all kinds, in addition to carpet and upholstery. We clean HVAC and air ducts, drapes and blinds, ceilings, floors and walls, and much more. Call us today at (615) 876 9551 for more information.

This franchise is independently owned and operated. 

What Are Some Best Practices For Preventing Mold Growth In My Hermitage/Donelson Bathroom?

7/11/2022 (Permalink)

Your bathroom has a higher moisture level than most of the other rooms in your home, of course, and surfaces can easily become moldy quickly if they stay damp for too long. Once a mold colony has established itself in an area, it will re-establish itself even more rapidly every time the humidity rises and wet conditions return.

How Do I Prohibit Mold And Mildew In My Bathroom? 

Here are some top suggestions for mold and mildew prevention in your bathroom (and the rest of your home, too):

  • Mold-resistant products are readily accessible at your local hardware or home goods store. When refreshing your bathroom, using these products - such as paint or tile - you can prevent mold and mildew from ever establishing themselves.  
  • Take care of standing water immediately. When cleaning your flooring, be sure to dry it thoroughly, and always dry your countertops completely, paying particular attention to cracks and crevasses. 
  • Ensure that all window frames and weather stripping are in good repair, especially before the wet and humid seasons.
  • Check cabinets under the sinks and investigate around the toilet for leaks from hoses and pipes leading to walls regularly, cleaning behind and underneath them regularly; while completing this task, take note of any dampness, rust, or puddles. 
  • Ensure your bathroom area is well-ventilated; you can always use a dehumidifier if you feel it necessary. 

What Do I Do If Mold Establishes Itself In My Bathroom?

Mold can never be totally eradicated once mold has established itself in your home. You will need the help of mold remediation specialists to manage this issue. 

Call us here at SERVPRO of Hermitage/Donelson to get immediate help: (615) 885 3906.

Some tips for you to follow while you wait for us to arrive:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

Here at SERVPRO of Hermitage/Donelson, we have the experience, knowledge, training, and expertise to help you with any mold infestation.

We are also experts regarding those necessary cleanup projects after water and fire damage, and we also handle odor removal and deodorization!

This franchise is independently owned and operated. 

Why Is SERVPRO Of Hermitage/Donelson The Right Fit For You?

6/6/2022 (Permalink)

After your Hermitage/Donelson home or business experiences damage, your goal will be to get back to normal as soon as possible. A fire, flood, or storm can bring your commercial operation to a standstill or make it impossible to stay in your home. That’s where SERVPRO comes in!

If the worst should happen to your property, SERVPRO of Hermitage/Donelson is the one to contact online or by phone at (615) 885 3905.

What Are The SERVPRO Guarantees For The Restoration Of Your Hermitage/Donelson Property? 

  • Our highly trained technicians provide fast 24-hour emergency service. A disaster can happen at any time, so we’re always ready.
  • Our response times are quick and timely to help you avoid further damage to your Hermitage/Donelson home or business.
  • Our professional team undergoes a series of courses and training that provide them with the most updated knowledge on property restoration. Our employee training modules include Fire and Water Restoration, Carpet and Upholstery Cleaning, and Crew Training. 

What Are Some Things That Make SERVPRO Of Hermitage/Donelson A Trusted Restoration Industry Leader? 

  • With over 1,700 franchises in the U.S. and Canada, we are committed to providing quality service. 
  • Whether you need storm damage restoration, your upholstery cleaned, or a biohazard remediated, SERVPRO of Hermitage/Donelson has the advanced technology and equipment required to restore your property. These include water extraction equipment, drying equipment, odor removal and deodorization equipment, moisture detection and measurement equipment, and more.
  • We work with your insurance and help manage the paperwork to secure a steady, stress-free recovery process.
  • We have a reputation for excellence! Read what your friends and neighbors say about their experiences with us here.

No matter what you might be facing, SERVPRO of Hermitage/Donelson is here to help you recover as quickly as possible. Our specialties include fire, water, and storm damage restoration, and we offer extensive commercial restoration services for area business owners. We are also mold and mildew remediation specialists. 

This franchise is independently owned and operated.

What is SERVPRO of Hermitage/Donelson’s Restoration Process?

4/25/2022 (Permalink)

Our restoration process is basically the same no matter what kind of disaster you experience or where it happens. Our process has been formulated to ensure that our clients receive the help they need and the result they want. 

We are here to get you back to work and doing life as quickly as possible! 

What Does The SERVPRO Restoration Process Look Like?

We can use our Water Restoration process as an example:

Step 1 - Emergency Contact

The restoration process begins when you call us. Our representative will guide you through the crisis and ask several questions to help us better understand the equipment and resources.

Step 2 - Inspection and Water Damage Assessment

We determine the scope of your water damage at this stage. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step 3 - Water Removal / Water Extraction

The water removal process begins almost immediately and removes most of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth.

Step 4 - Drying and Dehumidification

We use specialized equipment to remove the remaining water that is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Step 5 - Cleaning and Sanitizing

We clean all of the restorable items and structures damaged by the water. We are adept at cleaning content using several techniques. Our professionals are trained to provide sanitizing treatments and remove odors and deodorize your property.

Step 6 - Restoration

Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.

Why Choose SERVPRO of Hermitage/Donelson?

We believe in supporting local Nashville businesses first and helping out our community as much as possible. Our franchise has high involvement in the Hermitage/Donelson Chamber of Commerce. 

We are industry leaders in the emergency restoration field:

SERVPRO of Hermitage/Donelson can be onsite right away to handle an emergency in your Nashville home or business. We are known for our fast 24-hour service and advanced technology and techniques. In addition to commercial water damage service, we handle fire damage restoration, storm damage restoration cleanup, and much more. You can read testimonials from some of our Nashville customers here.

This franchise is independently owned and operated.

What Are Some HVAC Maintenance Tips For Your Hermitage Home?

3/21/2022 (Permalink)

Have you done any maintenance on the HVAC unit for your Hermitage home recently? If not, now is an excellent time to take care of that since warmer months are just around the corner. Maintaining your unit regularly will ensure that you avoid an air conditioning malfunction during the hottest part of the year. 

If you’re not sure how to maintain your HVAC or just don’t have time, the team here at SERVPRO of Hermitage/Donelson can manage it for you.

How Can SERVPRO Help Me Maintain The HVAC System For My Hermitage Home? 

SERVPRO of Hermitage/Donelson professionals will routinely inspect your heating, ventilation, and air conditioning unit. Keeping your HVAC system clean can extend the life of the equipment, saving you money and giving you cleaner air to breathe.

Air duct cleaning is not always necessary. SERVPRO will recommend the best way to address any indoor air quality concerns, which saves you money and provide peace of mind on the health of your system.

The benefits of having SERVPRO service your HVAC unit include:

  • Restoration of peak energy efficiency.
  • Elimination of many offensive odors.
  • Reduces the potential for mold growth.

Ventilation systems are often the biggest culprit in poor indoor air quality. Make it a priority to inspect the ductwork of your home or business. If your HVAC has been operating for some time without attention, it could be circulating the following:

  • Dust
  • Pollen
  • Odors
  • Dirt and debris
  • Other contaminants

What Are Some Clues That My HVAC Unit May Need To Be Serviced?

There are some specific things you can look for that will let you know your HVAC unit needs attention. Here are some telltale signs that mean you need to do some maintenance or repairs to your system:

  • When you find your air conditioning unit barely has any airflow at all, then you may have clogged vents on your hands. It doesn’t take long for dirt to build up inside the HVAC system, causing many problems, including blocked fan units, dust-filled air filters, and more. These will impact each component, hindering the overall efficiency of your system.
  • If your electric bill is higher than usual, it’s time for some maintenance and repair. Your costs always increase when the temperatures rise, of course. Still, if they continue to increase independently of your usage, that’s an indication that your HVAC system isn’t working correctly. 
  • Some parts of the HVAC system are more prone to leakage than others and may get damaged quickly, while the lines that form the primary connection between your home and the outdoor HVAC unit can sometimes start leaking due to wear. Leaks such as these allow the cool air to escape the pipes, so the system must work harder. If your HVAC is running all day and your home is still not getting cool, you may be experiencing these issues. 

In addition to servicing your HVAC system, SERVPRO of Hermitage/Donelson offers many other restoration and cleaning services, such as carpet and upholstery, drapes and blinds, and much more. You can learn more by calling us at (615) 885-3906 or contacting us via our website. 

This franchise is independently owned and operated. 

What Fire Damage Restoration Services Does SERVPRO of Hermitage/Donelson Provide?

2/7/2022 (Permalink)

The damages that come with a fire are devastating, and you can never truly prepare for everything that it might entail. In addition to the fire damage, the smoke damage, and the soot damage, your Hermitage/Donelson home may also suffer from water damage and mold growth due to the firefighting efforts. 

Here at SERVPRO of Hermitage/ Donelson, we understand this type of damage can be especially upsetting and destructive for your family to process. Thankfully, SERVPRO of Hermitage/ Donelson is uniquely positioned to handle all of the types of damage your property might fall victim to. You will most likely experience stress, confusion, and a feeling of vulnerability. SERVPRO of Hermitage/ Donelson will treat you with respect and empathy, and we’ll always treat your home and belongings with the utmost care.

How Does SERVPRO of Hermitage/Donelson Handle Damages After A Fire?

This is what our fire damage process looks like:

  • Step 1: Emergency Contact. The restoration process begins when you call us. Our representative will ask questions regarding the fire damage event that will help us respond immediately with the appropriate equipment and resources. 
  • Step 2: Inspection and Fire Damage Assessment. We carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action. 
  • Step 3: Immediate Board-Up and Roof-Tarp Service. Fire damage can often compromise windows, walls, and roofs. To maintain security and protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs. 
  • Step 4: Water Removal and Drying (if water damage is present). The water removal process begins almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process. 
  • Step 5: Removal of Smoke and Soot from All Surfaces. We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces. 
  • Step 6: Cleaning and Sanitizing. We clean, sanitize, and disinfect all of the restorable items and structures damaged by the fire. We use various cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.
  • Step 7: Restoration. Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet, or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

Why Is SERVPRO The Fire Damage Restoration Company To Call For Help With My Nashville Home?

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our team is equipped with the knowledge to restore your property. Our training program includes the following:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

In addition to fire damage, the team at SERVPRO of Hermitage/Donelson handles many other types of disasters, both large and small, including water damage, odor removal, and much more! Call us today at (615) 499-3774!

This franchise is locally owned and operated.

Why Is SERVPRO The Right Fit For You?

11/15/2021 (Permalink)

SERVPRO of Hermitage/Donelson provides emergency cleaning and restoration services 24 hours a day, seven days a week—including all holidays. Flooding and water emergencies don't wait for regular business hours, and neither do we. You can expect an immediate response time, day or night!

What Makes SERVPRO of Hermitage/Donelson Stand Out From Other Restoration Companies?

SERVPRO has such a stellar reputation in the restoration community because our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, rest assured that our team is equipped with the knowledge to restore your property. Our training program includes the following:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

What Technology Does SERVPRO Use To Help Me Get Back To Normal After A Disaster?

The past few decades have seen a rapid advancement in the technology and techniques used in the restoration industry. These advancements allow SERVPRO of Hermitage / Donelson Professionals to quickly, reliably, and more effectively restore a property to preloss condition.

The Institute of Inspection Cleaning and Restoration Certification (IICRC) sets practical standards for restoration and cleaning. The IICRC S500 Water Damage Guide is a specific set of applicable standards that incorporate the field of psychometry, which involves the manipulation of temperature and relative humidity to remove moisture and dry a property quickly and thoroughly.

Moisture Detection and Measurement Equipment. Scientific drying principles rely upon specialized equipment to detect, measure and monitor a property's moisture levels. Recent advances, like infrared cameras, can help us see the water through a wall, ceiling, or floor.

  • We may use an infrared camera to identify water location for thorough water removal.
  • Sensitive moisture detectors, hygrometers, and other meters measure the extent of moisture saturation.

Water Extraction Equipment. Powerful extraction equipment speeds the drying process by removing the bulk of the water from your home or business.

  • Submersible and gas-powered pumps perform continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal.

Drying Equipment. Industrial strength air movers and dehumidifiers are needed to remove the remaining moisture from your home or business' ceiling, walls, and floors. Proper drying helps to prevent swelling and warping of floors, walls, and furniture.

  • High-speed air movers cause moisture to evaporate at a faster pace
  • Industrial grade dehumidifiers pull the water vapor from the air.

Odor Removal and Deodorization. Water and fire damage often causes powerful odors. The machines we use will remove airborne contaminants and control the air quality during the restoration and cleanup process.

  • Air scrubbers
  • Thermal foggers and deodorization agents

Sanitizing Agents, Germicides, and Antimicrobial Treatments. The use of OSHA-approved cleaning agents are sometimes needed to clean and remove odors and contaminants on your property.

  • Deodorization products control odors from excessive moisture.
  • Disinfection products stop the growth of bacteria, fungi, mildew, and other harmful microorganisms.

SERVPRO of Hermitage/Donelson handles cleanup projects large and small, whether you have experienced fire damage, water damage, mold infestation, unpleasant odors, or other various types of emergencies. 

We can get your home or business Certified: SERVPRO Cleaned, too.

This franchise is independently owned and operated. 

What Is The Appropriate Protective Gear For Mold Mitigation?

10/5/2021 (Permalink)

Mold can be potentially hazardous to your health when working in a water-damaged building. According to the National Institute of Environmental Health Services, mold thrives in moist conditions with low light levels.

The primary function of personal protective equipment is to limit mold exposure. Actions likely to stir up mold include:

  • Breaking moldy porous materials such as wallboard
  • Using invasive procedures to examine or remediate mold growth in wall cavities
  • Stripping or peeling wallpaper to remove it
  • Using fans to dry items

It's crucial to use the correct personal protective equipment while cleaning up a mold infestation.

What Is The Correct PPE To Use During Mold Mitigation? 

Here are the OSHA recommendations for PPE: 

  • Use non-vented goggles, long and chemical-resistant gloves for surface cleaning, and disposable protective clothing such as coveralls.
  • Use charcoal-impregnated filters to control odors.
  • For areas smaller than 100 square feet, use at minimum a NIOSH-approved half- or full-face 95-rated N, R, or P respirator.
  • For areas greater than 100 square feet, where mold coverage is heavy, or that generate substantial amounts of dust by cleaning or debris removal, use at minimum a NIOSH-approved half- or full-face 100-rated N, R, or P respirator.
  • Disposable clothing is recommended for medium and large remediation projects. It prevents the transfer and spread of mold to clothing and eliminates skin contact with mold. When limited protection is warranted, disposable paper coveralls can be used.

What Can I Do If A Mold Infestation Is Too Serious For Me To Handle Myself? 

A professional mold remediation company like SERVPRO will be able to handle a dangerous mold infestation. We maintain the specialized training and equipment required to mitigate a mold issue of any size. Every mold infestation is different and each scenario requires a unique solution, but the general process stays the same. Our professional mold remediation process steps are:

  1. Emergency Contact - (615) 885-3906
  2. Inspection and Mold Damage Assessment
  3. Mold Containment
  4. Air Filtration
  5. Removing Mold and Mold-Infested Materials
  6. Cleaning Contents and Belongings
  7. Restoration

You can learn the details of our professional mold remediation process here. In addition to mold remediation, SERVPRO of Hermitage/Donelson also handles commercial mold remediation, biohazards, and much more. 

We can get your home or business Certified: SERVPRO Cleaned, as well.

This franchise is independently owned and operated.

Does SERVPRO Of Hermitage/Donelson Have The Right Tools To Help?

8/16/2021 (Permalink)

No matter what challenges you may be facing, SERVPRO has all of the right tools and equipment to get you back to normal as quickly as possible. We have what it takes to manage damage from both fire and flooding, the after-effects of an accident, or the issues accompanying a biohazard. 

What Specialized Tools Are Used By SERVPRO?

For example, here are just a few examples of the specialized equipment we use to remediate water damage.

Moisture Detection and Measurement Equipment. 

Scientific drying principles rely upon specialized equipment to detect, measure and monitor a property’s moisture levels. Recent advances, like infrared cameras, can help us see the water through a wall, ceiling, or floor.

  • An infrared camera is used to identify water location for thorough water removal.
  • Sensitive moisture detectors, hygrometers, and other meters measure the extent of moisture saturation.

Water Extraction Equipment. 

Powerful extraction equipment speeds the drying process by removing the bulk of the water from your home or business.

  • We use submersible and gas-powered pumps for the continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal.

Drying Equipment. 

Industrial strength air movers and dehumidifiers are needed to remove the remaining moisture from your home or business’s ceilings, walls, and floors of your home or business. Proper drying helps to prevent swelling and warping of floors, walls, and furniture.

  • High-speed air movers cause moisture to evaporate at a faster pace
  • Industrial grade dehumidifiers pull the water vapor from the air.

Odor Removal and Deodorization.

Water and fire damage often causes powerful odors. Our machines remove airborne contaminants and control the air quality during the restoration and cleanup process.

  • Air scrubbers
  • Thermal foggers and deodorization agents

Sanitizing Agents, Germicides, and Antimicrobial Treatments.

An OSHA-approved cleaning agent may be required to clean and remove odors and contaminants on your property.

  • Deodorization products control odors from excessive moisture.
  • Disinfection products stop the growth of bacteria, fungi, mildew, and other harmful microorganisms.

What Makes SERVPRO Different?

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our team is equipped with the knowledge to restore your property. Our training program includes the following:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

For more information, visit us at SERVPRO of Hermitage/Donelson. You can find out more about all the different ways we can help you prevent and manage other types of disasters, such as fire damage, and biohazards,

We can get your home or business Certified: SERVPRO Cleaned, too.

This franchise is Independently Owned and Operated. 

Should I DIY or Call in a Pro?

6/28/2021 (Permalink)

When your home or business experiences a disaster of any kind, even a tiny one, one of the very first things that will enter your mind - once you know people are safe - is, “Oh, dear. What is this going to cost me?” 

If you’re a handy person, you will probably decide to see what you might be able to safely manage yourself, and that’s not always such a bad idea. If you’re NOT handy, however, that thought may still cross your mind, but it may not be the best idea you ever had. 

When It’s a Good Idea To Do It Yourself

It may be a good idea to “DIY” it if:

  • If it is safe for you to repair the damage
  • You are handy, experienced, and physically able to repair the damage
  • If you have the proper materials at hand to complete the job correctly
  • When you can follow all the manufacturer recommendations  
  • If your warranty isn’t affected - be sure to check first!
  • If the damage is not extensive

When You Need To Call In The Professionals

  • If you cannot complete repairs safely
  • If the damage is extensive, there really is no wiser choice than to call professionals to help 
  • If you are not sure that you are physically able to manage the damage, you should not try to do so 
  • In many cases, an item will be under warranty; many warranties explicitly state that you should not attempt to repair the item in question yourself, and if you do so the warranty will become null and void
  • If items have been damaged that require specialized reclamation - such as some textiles, electronics, or paper documents - it’s best to have someone trained and experienced do this job, to make sure that the items will be recovered if at all possible. 

SERVPRO of Hermitage/Donelson is here to help all our friends and neighbors if the worst happens. Don’t hesitate to call us for professional assistance if you experience damage from fire, water, mold, vandalism, or biohazards. We can get your home or business Certified: SERVPRO Cleaned, as well - ask us how! This franchise is independently owned and operated. 

SERVPRO Offers 24/7 Water Damage Restoration Services

5/10/2021 (Permalink)

When a water damage event occurs in your home or business it can happen at any time of the day or night, and that means that the professional water damage restoration company you reach out to will need to be a company that is always available. You’ll be happy to know that SERVPRO offers 24/7 water damage restoration services to our friends and neighbors here in the Hermitage/Donelson area!

Water damage can be due to:


We’re heading into late Spring and early Summer here in Middle Tennessee, and it’s a beautiful time of year. It’s also a season that can be very volatile when it comes to weather, so it’s smart to be ready. 

Heavy rains are known to cause flooding in the area, and sometimes it can be pretty serious. Tornadoes are not uncommon, either, and when one blows through it will bring with it a significant amount of water that ends up in some inconvenient places. No matter the time of day or night, SERVPRO can be onsite to manage the damages right away. 


In any home or business, there are plumbing systems, HVAC systems, and business-related machinery. Any kind of equipment failure in the systems that involve water can cause flooding that leads to damage to your property. It can become an even bigger problem if it occurs overnight or during the weekend! SERVPRO is here to help you 24/7 in the event that you have experienced equipment or fixture failure involving water. 


Spills of all sizes can end up causing damage to your home or business if that spill has not been properly managed as soon as it happens. We’ve all heard stories about the busy parent who started filling the bathtub, got distracted, and remembered that tub when they found the hallway underwater! No matter what type of spill or overflow you may have experienced, always keep in mind that SERVPRO is available any time of the day or night!

The team here at SERVPRO of Hermitage/Donelson is ready to get to our client 24/7 to help with water damage. We also manage damage from fires, vandalism, biohazards, and mold infestations. We can get your home or business Certified: SERVPRO Cleaned, too! This franchise is independently owned and operated.

HVAC Maintenance For Your Apartment Complex

3/22/2021 (Permalink)

Inspections and maintenance of your apartment complex HVAC units at regular intervals during the year will ensure that every tenant enjoys a comfortable living environment, and satisfied tenants are one of the best advertisements you can have as an apartment complex owner. Engaging the services of professionals who have all the skills, equipment, and experience in this area ensures that the heating and cooling systems of your complex are cared for all year round. 


In between your scheduled maintenance visits, there are some tasks you can make sure are completed both monthly and seasonally that will help to both maintain and prolong the life and efficiency of every one of your units and systems:

  • Use pleated, high-efficiency filters: These have an electrostatic charge that works like a magnet to attract particles, such as those that carry bacteria
  • Keep HVAC units free of grass, leaves, and pollen
  • Clear two feet of space around all outdoor heating and cooling units
  • Inspect refrigerant lines each month
  • Replace air filters at least every 90 days
  • Turn off the water to the furnace humidifier in the summer months
  • Replace the humidifier filter and turn on the water in Autumn
  • Replace carbon monoxide detector batteries regularly
  • Clean AC condensate drain with bleach/water mixture


Your professional HVAC maintenance company will complete precision tune-up and maintenance tasks, which can include: 

  • Measure amperage and voltage of blower motors for proper operation
  • Test thermostats for proper operation, calibration, and level
  • Clean existing air filters
  • Inspect bearings for wear and lubricate
  • Inspect indoor coils
  • Flush and treat condensate drains with anti-algae treatment
  • Inspect condenser coil
  • Monitor refrigerant operating pressures
  • Inspect all safety devices for proper operation
  • Inspect electrical disconnect boxes for proper rating and safe installation
  • Inspect electrical wiring and tighten connections
  • Test/inspect contactors for burned or pitted contacts
  • Check for exposed wiring
  • Inspect and test capacitors
  • Inspect fan blades
  • Clean condenser coil and remove debris
  • Inspect service valves for proper operation
  • Measure supply/return temperature differential
  • Inspect ductwork for energy loss
  • Monitor, measure amperage and volt draw and wiring connections on compressors

Here at SERVPRO of Hermitage/Donelson, we are here to help keep the HVAC units of your apartment complex, commercial building, or private home in good working order. We handle cleanup projects of all sizes, as well as the aftermath of fire damage, water damage, and mold infestations. We can get your home or business Certified: SERVPRO Cleaned. This franchise is independently owned and operated.

SERVPRO of Hermitage/Donelson - Faster To Any Size Disaster

2/2/2021 (Permalink)

SERVPRO of Hermitage/Donelson offers 24/7 commercial and residential services and we get there faster for any size of disaster! We are always standing at the ready, 24 hours a day, 7 days a week, to be onsite with the assistance and support necessary for any kind of event. 

We handle flooding situations and are equipped to clean up both small puddles and significant amounts of standing water, and we’ll be there to do our job right away. If your property has experienced a fire, just give us a call. We will be there quickly and get right to work restoring your property to its original condition wherever possible. 

You may discover that you have a mold problem. If you’re in that situation, contact us as soon as possible. Once you contact us, we will be onsite promptly with all the equipment and skill necessary to handle this kind of situation immediately. 

Another way we can help you with an event that could be significant is with our Certified: SERVPRO Cleaned program. This is a defensive cleaning program that goes beyond just janitorial services or carpet cleaning; it’s a higher standard of clean - proactive viral pathogen cleaning. Our SERVPRO professionals are trained and experienced in biohazard contamination and chemical spills and are trained in proper adherence to the cleaning and decontamination standards that have been set by the Centers for Disease Control and Prevention and by local authorities, as well. If you are experiencing issues from contamination, give us a call. We will be there right away to get to work to ensure that you and those you care about are safe. 

Our highly-trained technicians are always on call to offer top-tier service to those in need and consists of crews with over ten years in the restoration industry. You can rest easy knowing you and your home/business are in good hands. We are a locally owned and operated business, so helping out our community is our number one responsibility. We have the training, equipment, and expertise to handle your restoration and cleaning needs here at SERVPRO of Hermitage/Donelson and our commitment is to be there faster, to any size of disaster!

Maintaining Your HVAC This Winter

12/22/2020 (Permalink)

Here in Middle Tennessee, we are already experiencing colder weather, and as a smart home or business owner, you know that it is important to focus on the maintenance of your HVAC system to ensure that your living and working environments are comfortable.

You may want to hire a professional to come to inspect your HVAC system even during the colder months; if any maintenance is needed, they are equipped to manage that situation on the spot. A professional will inspect and clean the wiring and mechanisms for your HVAC unit and determine if you have any outstanding operational issues that need to be addressed immediately.

Some simple, regular maintenance chores that you can do yourself to prolong the operational  life of your HVAC and increase its efficiency between those professional inspections and maintenance visits are:

  • Install a high-efficiency, pleated air filter and be sure to change filters regularly
  • Keep your heating units and AC free of pollen, leaves, and grass
  • Maintain a clear two feet of space around your outdoor AC and heating units
  • Inspect refrigerant lines every month and clean drain lines and pans
  • Inspecting the heat exchanger, heating elements, heat pump, burner, and the ignition system
  • Check thermostat and controls for proper measurement and regulations
  • Inspect fan motors, blowers, vents, and ductwork and lubricate all moving parts
  • Replace worn-out belts and pulleys
  • Inspect electrical components and connections as well as replacing batteries
  • Check for gas leaks and flue gas passageways

Inspecting, preparing, and maintaining your HVAC throughout the winter will keep your HVAC working as it should, and that means your interior environments will be as comfortable as possible. No one likes to go out into freezing weather to handle an HVAC issue, so keeping your unit in good repair will ensure that you don’t have to. 

At SERVPRO of Hermitage/Donelson, we make sure that our team maintains the skill and equipment necessary to keep your HVAC working perfectly during even the coldest Middle Tennessee weather. We are also experienced in large cleanup projects you may need to help you to recover from fire damage or water damage, and we are mold remediation experts. We can get your home or business Certified: SERVPRO Cleaned, as well. Ask us how!

Where To Look For Mold In Your Business

11/4/2020 (Permalink)

Mold thrives in dark, moist, and unventilated places such as closets, warehouses, and office storage, and since the spores are always in the air looking for a place to land, it’s smart to check your commercial property routinely to see if a colony has established itself, especially with the darker and more humid months of winter ahead of us. It might be too cold outside for a mold colony, but it’s warm inside your business, so you need to be vigilant. 

Move machinery, furniture, and office equipment so you can see any of the places where the walls join the floor and in the corners as you make your inspections, and be sure to check out the ceiling carefully at this time. Regular inspections can also keep you informed as to whether your roofing or walls have experienced any kind of damage that can result in leaks, which is another ideal spot for a mold colony to get started. Here at SERVPRO, we always recommend proactive and preventive maintenance to save you both time and money. 

As you look for mold in your business, keep these 8 common spots in mind:

  • Basements or cellars that have been flooded
  • Underneath kitchen and bathroom sinks
  • Underneath or behind refrigerators
  • Behind walls that also house plumbing
  • Stacks of damp or wet newspaper or cardboard boxes
  • Around air-conditioning units
  • Wallboard or around windows that leak
  • Under carpeting that has gotten damp or wet

You should pay special attention to particular areas of your business, such as:

Bathrooms. Mold thrives in damp, dark, moist environments, so your bathroom is the perfect fungal breeding ground. Check for mold and mildew growth in showers, bathtubs, sinks, and other fixtures.

Kitchen/Break Areas. Your kitchen or break area probably has a water source for clean up, so you will want to check underneath your sink for mold growing in the cabinets regularly. You also need to make sure that you're cleaning your refrigerator pantry out regularly, as mold often grows on outdated food items. Make a schedule that encourages your workforce to take their food leftovers and utensils home weekly for cleaning to avoid a mold issue. 

Lobby/Waiting Area. Spills that occur in your waiting area can leave your carpeting at risk for mold damage. All spills must be cleaned up immediately - and thoroughly - in order to protect your carpeting. Mold can also appear in your household plants if you tend to overwater them.

Storage/Basement. Any unfinished storage areas are also at risk for mold growth, so check any exposed water piping for signs of mold or mildew, especially after leaks or other types of water damage. Mold can also grow in insulation. 

If you suspect that your business has developed a mold problem, the team here at SERVPRO of Hermitage/Donelson has all the skills and training necessary to handle the issue. We are also experienced in cleanup after water damage and fire damage, and we can get your home or business Certified: SERVPRO Cleaned, too! Ask us how.

Reasons To Use A Dehumidifier In Your Home

9/15/2020 (Permalink)

You may not be using a dehumidifier in your home, but there are some really great benefits to doing so. Perhaps the most important way they can help is by alleviating the conditions that irritate and even cause allergic reactions. 

Allergic reactions can present as skin rashes, sneezing, difficulty breathing, itchy eyes, and a stuffy nose. When allergies are left untreated, they can lead to asthma and other pretty serious complications, so if you or someone you love suffers from allergies, using a dehumidifier in your home can be a huge help.

Whether you live in an area with a humid climate or just a living space that tends to be damp,  you may be experiencing problems. Limited ventilation in places such as basement spaces, small kitchens, or bathrooms can mean that moisture will build up, so ensuring that these areas are properly ventilated is really important. If that’s not possible, however, you can also opt to use a dehumidifier, and this is a very efficient way to protect your home and loved ones from physical issues that may arise in a damp environment. 

There are some other great reasons to use a dehumidifier in your home. They help by:

  • Reducing humidity levels, making your home less inviting to allergens. 
  • Reducing the possibility that mold will develop on furniture, clothing, and other materials. 
  • Eliminating the odors caused by mold and mildew.
  • Allowing you to breathe easier and reducing irritation to your skin and respiratory system. 
  • Lowering the amount of dust in the home, which can be an irritant.
  • Keeping electronics and tools dry and free from rust and corrosion; their use even prolongs the shelf life of bread and cereals.
  • Helping your clothing dry faster.
  • Lowering energy costs by assisting your HVAC in running more efficiently. When the air in your home is humid, your A/C must work twice as hard to remove the moisture and cool the air. Your unit will wear out faster under these conditions. 

If you have experienced a flooding event in your home or business, remember that the SERVPRO of Hermitage/Donelson team is here and ready to help. We handle cleanup projects both large and small, and we are mold prevention and remediation experts, too.

Understanding Mold and Our Mold Remediation Process

8/4/2020 (Permalink)

Many of us don’t really understand all the issues and the facts that surround indoor mold. For example, most people don’t know that the spores for all kinds of mold are in the air all around us, and that it only takes a day or two for a colony to get started. Once mold has established a colony, it can never be completely eradicated. It’s vital to understand mold so that you can keep yourself and your belongings safe, and practicing prevention is the best way to do that. 

If you do end up with mold issues, however, remediation can be done to keep the situation from becoming unmanageable, and our SERVPRO of Hermitage/ Donelson team is full of experts at mold remediation. Today we would like to give you some information about our mold remediation process so that you know how it works and what to expect. 

Every mold damage scenario is different and will require a unique solution, but the general mold remediation process is always the same. The steps listed below illustrate our typical process:

  1. Call us right away if you notice an issue. Our emergency contact number is: (615) 246-7851
  2. We will come to your location and do a mold inspection and a mold damage assessment
  3. Our next step will be to contain the mold colony and spores
  4. Good air quality is vital, so we will establish proper air filtration in the area
  5. We will remove all mold and mold-infested materials
  6. Contents and belongings will all be cleaned thoroughly
  7. We will initiate and complete total restoration of your location and belongings

Here at SERVPRO of Hermitage/Donelson, we care about you and your health and safety. If you are experiencing issues from a mold infestation, we are here to help. We maintain the proper training and tools to take care of any mold remediation you might require, and we can help you with proper mold prevention techniques, too. We are also experts in large-scale cleanup projects and we can get your home or business Certified: SERVPRO Cleaned! Call us for help with fire damage and water damage.

Cleaning Your Hotel Carpets

6/23/2020 (Permalink)

The classy first impression you want your hotel guests to experience is going to be negatively affected by unkempt carpeting. We have some tips to share that will help you maintain your carpet to the highest standards possible; keep in mind that your friends here at SERVPRO of Hermitage/ Donelson are ready to help at a moment’s notice if you experience an event that leaves you with hotel carpet that needs serious attention. 

Here are a few of our best practices for cleaning your hotel carpets:

Stains. There isn’t really much difference between spots and stains. All that it takes for a spot to become a stain is to neglect to remove it right when it occurs. Any spot should be immediately soaked up with an absorbent material to remove as much of the spill as possible. This should keep the spot from becoming a more unsightly stain. 

Pre-treating Carpets. Carpet cleaning chemicals can leave behind residue that will actually collect even more dirt, and only properly diluted chemicals that break down these stains and rinse clean should be used for spots. Make sure you allow your pre-spray to penetrate the spots for a while so that they can do their work. 

Daily Carpet Care. Regular cleaning, such as vacuuming every day, can vastly reduce your need for deep cleaning, especially when it is done with high-quality equipment. Supply your hotel with backpack-style vacuums that will be easier for your staff to use, and make sure you use properly dated filters; completing periodic deep carpet extraction cleaning in your hotel is essential to keep carpeting dry, which prevents mold growth, as well. Daily vacuuming removes dirt and dust quickly before it has time to get wet and become embedded in your carpeting. 

Routine Maintenance. Make sure your team knows how to clean your hotel carpets correctly, using all the established machinery and cleaning solvents as per manufacturer’s directions. The most efficient way to ensure that your carpeting lasts is to establish a routine maintenance plan that is executed by properly trained cleaners. 

Call a professional cleaning company to come in and help you when it’s time for large-scale deep cleaning of your hotel carpets. The SERVPRO of Hermitage/Donelson has all the necessary deep-cleaning expertise that will ensure your hotel is Certified: SERVPRO Cleaned.

Keeping Your Hotel Free From Mold

4/28/2020 (Permalink)

Mold is very unsightly, unhealthy, and costly to your hotel business. Today, we are sharing some steps that will help you keep your motel or hotel business free from mold so that your business won’t be adversely affected. Your guests will thank you!

  • PROBLEM AREAS. Do an audit of your business premises to identify problem areas. If you find windows in some rooms frequently damp, or any persistent leaks in ceilings or hallways, these will be areas to focus on right away. Preventing mold from taking hold and spreading can be as simple as ripping up carpet or using cleaning and renovation products that are mold-preventive.  If you are in need of mold inspection services, SERVPRO of Hermitage/Donelson is just a phone call away and ready to assist you in your mold inspection and mold remediation needs!
  • KEEP IT DRY. Mold growth can’t occur without moisture, so take care of wet areas immediately. Seepage after heavy rainfalls or melting snow and ice, carpet spills or minor flooding due to broken pipes, etc. need to be fully dried within 24 to 48 hours. Make sure any affected bedding and furniture are either cleaned and dried completely or removed from the area entirely to prevent the need for mold remediation services. 
  • PROPER VENTILATION. All areas need to be properly ventilated, including the kitchen to the on-site laundry, if you have one. Your housekeeping staff needs to be trained to keep a lookout for leaking AC units and plumbing in guest areas, and everyone should know what to look for in break areas, bathrooms, and other areas where they work daily. Dehumidifiers might be appropriate to use, especially in more humid regions or during very wet seasons in your area to prevent water damage and mold growth.  
  • WEATHER. Regular inspection of exterior doors, windows, and roofing can expose any leaks or improper fits right away. Even the smallest leaks can, over time, cause a mold issue that can be difficult to eradicate. Making sure rain gutters are kept clean of dirt and debris is another preventive measure that can help. 
  • VEGETATION. Do you use live plants in your decorating scheme? They are beautiful and useful, too; they help to purify the air of indoor spaces. They can also accumulate mold on their leaves and in their pots, though, so make sure that part of their regular care involves checking for mold. Natural food stores carry products that can be added to water for your plants to keep excess moisture down while being safe for the environment. 
  • MOLD-RESISTANT PRODUCTS. When it comes time to repair or renovate, there are many mold-resistant products on the market to choose from today, such as drywall or Sheetrock. Many paints now include mold-inhibitors, as well, which are a great asset in the battle against mold, and these may be a helpful choice for your hotel if you are repairing or renovating any of your spaces.

Here at SERVPRO of Hermitage/Donelson, we are experts when it comes to water damage and fire damage as well as mold prevention and remediation, and are here to conduct a mold inspection if you think you have developed an issue.

Cleaning Your HVAC System

3/10/2020 (Permalink)

It is necessary to continue to keep your HVAC system clean and in good condition to avoid large amounts of dirt and dust from getting trapped. Like any piece of equipment, the HVAC system needs to be cleaned in order to be kept in good condition and avoid costly damages. If the HVAC system had a buildup of dirt or growth, it could potentially compromise the efficiency and performance of the system. While it is important to have your HVAC system professionally cleaned, there are a few ways to cut costs and clean on your own. SERVPRO of Hermitage/Donelson has a few tips in order to get started on cleaning!

Inspect Air Filters.

One important element that can be done at home is changing out the Air Filters in your HVAC system. Too much dirt or bacteria in the filters can slow down the system or potentially cause health issues. It is important to check and update your air filters routinely, every 30 to 90 days is recommended. 

Listen for anything unusual. 

While this one may seem obvious, it’s easy to dismiss any unusual noises or not recognize what consistent sounds your HVAC system makes. Try to listen closely to the sounds your HVAC system makes so you can recognize anything out of the ordinary. If you notice that you have been hearing sounds you haven’t heard before coming from your system, try to locate the sound and find a solution or contact a professional. 

Look out for debris. 

If your system is outdoors, you will likely see a buildup of dirt, leaves, and debris on your HVAC system. It is important to routinely clean this buildup in order to keep airflow consistent. You can do so with gloves and hands or use a hose to wash off any accumulation of debris. 

While these are just a few tips to keep your system in good shape, you can contact our highly trained team of professionals at SERVPRO of Hermitage/Donelson for more advice or cleaning assistance at (615) 885-3906!

How To Keep Mold Out Of Your Bathroom

2/4/2020 (Permalink)

Bathrooms are one of the most common areas to find mold due to high humidity levels. In order to protect your health and your bathroom, it is necessary to address mold as soon as possible and assure that it is taken care of quickly. Important areas to inspect for mold in your bathroom are the tiles, the sink and toilet, ceiling and walls, bathroom windows, towels, and shower curtains. If you are unsure whether you may have mold or not, contact the professionals at  SERVPRO of Hermitage/Donelson. We are always happy to assist and help keep your home healthy and clean! For now, here are a couple of ways to keep mold out of your bathroom.

  • Ensure you have proper ventilation.

Bathroom fans are necessary to help prevent mold and moisture buildup. Install a fan or keep a dehumidifier in your bathroom during showers in order to properly vent the steam in your bathroom. This is one of the main causes of mold in the bathroom, and it can be a potential health risk if left unaddressed. 

  • Keep everything clean and dry.

Make sure all accessories in your bathroom are being cleaned and dried properly. This includes curtains, towels, and bath mats. If you see any physical signs of mold on any of these accessories, it is best to throw it away. Make sure once the bathroom accessories have been washed, they are dried for the proper amount of time before being moved back into the bathroom. Putting these items back wet will only allow for more moisture buildup. 

  • Maintain tile grout.

Another important tip is keeping the grout in your shower sealed, fresh, and clean. Clean the grout with detergent, soap, and bleach as soon as you spot mold. In order to prevent mold on grout, replace the grout often and seal the lines annually to waterproof them. 

Our team at  SERVPRO of Hermitage/Donelson knows mold can be overwhelming and the cleanup process can be stressful. We are happy to help! If you suspect mold in your bathroom and feel too overwhelmed to handle it yourself, don't hesitate to contact us at SERVPRO of Hermitage/Donelson! Reach out to us at (615) 885-3906, or get assistance online!

Biohazard, Vandalism, and Crime Scene Cleanup & Restoration

1/21/2019 (Permalink)

Recognized as the leading fire and water cleanup and restoration provider by hundreds of insurance companies nationwide, SERVPRO Franchise Professionals offer fast, reliable biohazard and crime scene cleanup and restoration services to residential and commercial property owners. 

Exposure to biological and chemical contaminants can pose serious health consequences for building occupants, employees, customers, and owners. A failure to properly handle and safely remove such hazardous substances can contribute to unhealthy and even dangerous environments. Your local professionals at SERVPRO of Hermitage/Donelson are trained to safely and effectively remove biohazardous substances and prepare waste for proper disposal according to OSHA, EPA, and state and local health regulations. Equipped with the necessary safety equipment and cleaning products, SERVPRO of Hermitage/Donelson help turn unsafe environments, into clean, safe homes and offices.