SERVPRO of Hermitage / Donelson Employee Photos

Mike Knight

Mike Knight

Meet Mike Knight. He is the fearless leader of our production team. He has the better part of two decades worth of experience in our industry. Mike spent a few years with us as a crew chief before being asked to take on the noble duties of Production Manager. He is an IICRC Certified Water Removal Technician and Applied Structural Drying Technician. Mike is arguably as knowledgeable as anyone can be in our industry and he happens to be pretty handy as well. We consider ourselves very lucky to have Mike at SERVPRO of Hermitage/Donelson.

Mike Robinson

Mike Robinson

Mike has been our Project Manager since 2013. He is our guy for all things repairs related. Following the mitigation work on a disaster, Mike comes in and puts everything back the way it was prior to the damage. He is truly the guy who makes it "Like It Never Even Happened." Mike is a native to Middle Tennessee and is typically good for a smile and laugh. He has about 40 years of construction experience to lend to any project, big or small.

Leshia Hickman

Leshia Hickman

Leshia is one of our esteemed administrative assistants. In the event that you call SERVPRO of Hermitage/Donelson, you have about a 50% chance that Leshia will be the voice on the other end of the phone. Leshia also heads up scheduling in our office. She carries the responsibility of making sure our crews are at their appointments when they are supposed to be. On Fridays we all typically can look forward to some sort of delightful home-cooked creation by Leshia. The office favorite is the famous breakfast casserole.

Joshua Smith

Joshua Smith

Josh is the newest addition to our office staff. He filled the role of our Office Administrative Assistant. He helps to keep our schedules in order as well as many other behind-the-scenes tasks. He'll most likely be the voice you hear when you call our office! 

Jordan Sanders

Jordan Sanders

Jordan is our Sales and Marketing Representative for SERVPRO of Hermitage/Donelson. As a recent graduate from The University of Tennessee at Chattanooga, she came to the organization ready to learn the SERVPRO way. She started in May of 2018 and says that she LOVES her job.

Darren Swindle

Darren Swindle

Darren is one of the Crew Chiefs here at SERVPRO of Hermitage/Donelson. He has been with us since 2012 and although he is a Dallas Cowboys fan, we don't hold that against him. His skill, creativity, and expertise is virtually unmatched. He also happens to be an entertaining story teller that's good for a few laughs. We are lucky to have Darren as a part of our staff.

Octavious Williams

Octavious Williams

Octavious has been one of our go to technicians since Summer of 2013. Aside from being a certified Water Removal Technician, Octavious is also the winner of the unofficial office "Strong Man Competition." He can be counted on each and everyday to not only leave a home or business in better condition than when he arrived, but he is also sure to provide laughs and an unmatched ability to turn a phrase.

Austin Cerwinske

Austin Cerwinske

Austin is our newest Crew Chief here at SERVPRO of Hermitage/Donelson. He's our youngest employee but he makes up for it in work ethic. He's a hard worker and rarely complains. Every company has that one person that everyone likes to give a hard time, and unfortunately for Austin, he's usually that guy. Luckily for us, he has a good sense of humor. He has received the following certification from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Removal Technician.

Cody Garrett

Cody Garrett

Cody Garrett is one of our technicians here at SERVPRO of Hermitage/Donelson. He is new to the team but he learns fast and he works hard. He works efficiently and you'll never hear him complain! Cody has received the following certification from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Removal Technician.