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Fire & Water - Cleanup & Restoration

Archived Blog Posts

What To Do While Waiting For SERVPRO To Arrive

6/21/2021 (Permalink)

SERVPRO is committed to being on-site right away if you have experienced a disaster of any kind. Our motto is that we are “Faster to any-sized disaster!” We’re committed to ensuring that you and those you work with and care about are safe, as well as that you experience the least amount of loss possible to your premises, buildings, and belongings. 

Steps To Take While Our SERVPRO Team Is On The Way

While you are waiting for us to arrive on the scene, there are some things you will probably want to do. 

  • You will, of course, have already made sure everyone is safe. If you have had to call an ambulance for an injury, keep the person warm and dry to guard against shock, and provide any first aid, you feel comfortable giving. 
  • Contacting your insurance provider is an excellent next step. Take photos and videos of damage so that you have a record of what has occurred as long as you can do this safely. If your insurance policy is accessible and you have time, go over it to understand what your coverage is and what requirements you may need to fulfill. 
  • If any of the utilities in your home or business have been affected, contact the appropriate utility company so that they can come out and do whatever needs to be done to get your services back online. They will also know what to look for as far as safety issues and equipment failure. 
  • If your business has been affected, you’ll want to take steps to alert your clientele and business partners of what has occurred. If you cannot use your social media to make a statement, you can make some phone calls to the businesses you interact with to stop deliveries, for example. 


SERVPRO of Hermitage/Donelson is a team of professionals that maintain all the up-to-date training and equipment needed to get you back to normal as soon as possible. We manage fire damage, water damage, mold prevention and remediation, damage from vandalism, biohazards, and more. Ask us how we can get your home or business Certified: SERVPRO Cleaned, too! This franchise is independently owned and operated. 

Tips for Buying the Right Smoke Detector

6/14/2021 (Permalink)

Smoke detectors are vital when it comes to keeping your family or workforce safe. They will prevent extensive fire damage by alerting anyone in the building to the occurrence of a fire, allowing fire emergency units to be called right away. The fire evacuation plan can be put into action so that people are kept safe, and it can alert you early enough that minimal damage is done, so you want to make sure you have the proper detectors in place.

How To Choose The Proper Smoke Detector

First, let’s look at the types of smoke detectors on the market: 

  • Photoelectric Detectors – useful for detecting large smoke particles from electrical fires or smoking upholstery
  • Ionization Detectors – useful for detecting small smoke particles from grease or paper fires
  • Dual-Sensor Detectors – have both photoelectric and ionization components
  • Combination Detectors – may include carbon monoxide detectors

You can use the same type of detector throughout your building, or choose to use a combination throughout your location. If your building is large, it is helpful if all of them are wired together so that they will all go on alert at the same time. This will ensure that the alerts are heard, and everyone can escape safely, possibly save important items early, and be able to call for fire fighting personnel and fire damage cleanup professionals from a safe distance away.

The Right Locations To Install Smoke Detectors

  • Centrally Located. Install smoke detectors in a central area on every level of your home or business so that they can be heard easily, no matter where anyone might be. 
  • Attic. If you have an attic, it is advisable to install a device that detects heat rather than smoke, since smoke detectors are not designed to be used in areas that are experiencing extreme temperatures. 
  • Bedrooms. For proper fire safety, you also need a detector outside each sleeping area and inside every bedroom.
  • Outbuildings. Don’t leave the outbuildings out. They may not be used as much, so alerting everyone on the property right away will keep a large conflagration from building and possibly affecting other buildings. 

Having the correct type of detectors in suitable locations can help you keep your home and your family safe. If you need help with any aspects of fire safety in your home or business, the team here at SERVPRO of Hermitage/Donelson is here to help. We can work with you to plan ahead for any disaster. We handle fire damage, water damage, mold remediation, and more. We can get your home or business Certified: SERVPRO Cleaned, as well. This franchise is independently owned and operated. 

How SERVPRO Can Help Your Business Stay Prepared For A Disaster

5/24/2021 (Permalink)

Whether you run a small, locally owned business or a large corporate operation, being prepared for any unexpected disastrous event is crucial. You will want to identify the right help so that the problem is resolved as fast as possible. In fact, more than half of all businesses close down completely following a major disaster because they didn’t have a plan or appropriate assistance to manage all the consequences of that disaster.

SERVPRO of Hermitage/Donelson can help you here. Our Emergency Ready Profile (ERP) will help you with putting a disaster plan together. All you need to do is provide us with some vital information, then we will go to work right away on putting your profile together. We provide you with important contact information for law enforcement, emergency responders, our offices here at SERVPRO, and other entities which can come to your rescue in the event of a disaster. 

Our ERP will include the following information:

  • Points of Contact for your organization
  • Locations of all water, electric, and gas shutoffs 
  • A comprehensive list of utility service providers 
  • A detailed chain of command so that SERVPRO can be authorized as soon as possible following an emergency

You may want to consult with us to develop precautionary maintenance practices, an emergency evacuation plan, or to identify vulnerabilities in your company and on your premises. Just give us a call and let’s schedule a time to sit down and talk about all the ways we can help your business stay prepared for a disaster of any size or type. We’re happy to help you in any way that we can; we are also prepared to put together an ERP for your residence, too!

We are committed to helping our friends and neighbors stay safe and assisting in recovery from disasters of all sizes. Here at SERVPRO of Hermitage/Donelson, you can call us 24/7 for help with biohazards, water damage, fire damage, mold invasions, and more. We can get your home or business Certified: SERVPRO Cleaned, as well! This franchise is independently owned and operated. 

Protecting Your Home From Water Damage

5/17/2021 (Permalink)

There’s nothing worse than water damage for a homeowner. It can often occur with little-to-no warning, leaving the homeowner completely unaware that there is an issue; the damage from this kind of event can be significant. From weakening a structure - such as columns, walls, fencing, steps, etc. - to creating the optimal environment for a mold invasion, a flooding event can lead to serious consequences, no matter how much water is involved.

One of the best ways to protect your home from water damage is to be prepared in advance. Preparation can involve:


Maintaining the condition of your home is smart, both financially and with regards to safety, so make sure you keep your eye on the areas involving water. Windows and doors need to be kept in good condition, sealed well in advance of wet weather. Also, we all know what will happen if the pipes under your kitchen sink don’t get regular care and burst! 


If you live in an area that is near a river or creek, or if you have drainage ditches on your property, you will want to take the necessary precautions to ensure that rising waters of any kind won’t get near your property. Some of these concerns will need to be handled by city or county authorities, so take a moment to find out who your contact people are, and reach out to them for tips and pointers. 


If you have a spill or accident in your home, such as an overflowing dishwasher, that can be a huge issue when it comes to the clean-up. If the water is not managed properly and quickly, warped floorboards, baseboards, and carpeting can be the result. Take the steps you can to clean up standing water, and then give your friends here at SERVPRO a call!

SERVPRO of Hermitage/Donelson can be onsite to help with any emergency you have experienced right away. We handle fire damage, water damage, mold invasions, biohazards, and more. We can get your home or business Certified: SERVPRO Cleaned, too! This franchise is independently owned and operated.

SERVPRO Offers 24/7 Water Damage Restoration Services

5/10/2021 (Permalink)

When a water damage event occurs in your home or business it can happen at any time of the day or night, and that means that the professional water damage restoration company you reach out to will need to be a company that is always available. You’ll be happy to know that SERVPRO offers 24/7 water damage restoration services to our friends and neighbors here in the Hermitage/Donelson area!

Water damage can be due to:


We’re heading into late Spring and early Summer here in Middle Tennessee, and it’s a beautiful time of year. It’s also a season that can be very volatile when it comes to weather, so it’s smart to be ready. 

Heavy rains are known to cause flooding in the area, and sometimes it can be pretty serious. Tornadoes are not uncommon, either, and when one blows through it will bring with it a significant amount of water that ends up in some inconvenient places. No matter the time of day or night, SERVPRO can be onsite to manage the damages right away. 


In any home or business, there are plumbing systems, HVAC systems, and business-related machinery. Any kind of equipment failure in the systems that involve water can cause flooding that leads to damage to your property. It can become an even bigger problem if it occurs overnight or during the weekend! SERVPRO is here to help you 24/7 in the event that you have experienced equipment or fixture failure involving water. 


Spills of all sizes can end up causing damage to your home or business if that spill has not been properly managed as soon as it happens. We’ve all heard stories about the busy parent who started filling the bathtub, got distracted, and remembered that tub when they found the hallway underwater! No matter what type of spill or overflow you may have experienced, always keep in mind that SERVPRO is available any time of the day or night!

The team here at SERVPRO of Hermitage/Donelson is ready to get to our client 24/7 to help with water damage. We also manage damage from fires, vandalism, biohazards, and mold infestations. We can get your home or business Certified: SERVPRO Cleaned, too! This franchise is independently owned and operated.

Checking Your Home For Storm Damage

4/26/2021 (Permalink)

Here in Middle Tennessee, springtime can be pretty wild weather-wise. From heavy rains and high winds to hail, lightning, and tornadoes, you never really know what to expect. Your home can wind up in the path of destruction, too - and even if you experience only minor damage from bad weather, these damages can cause long-term problems that will be costly if left unrepaired.

Assessing the damage right when it happens will allow you to get repairs completed quickly. Even if you think your home suffered little-to-no damage during a storm, it’s important to run through a checklist for problems. 

Here’s a helpful list you can use when checking your home for storm damage:


Tree branches and other debris left on your roof can indicate larger impacts have occurred during the storm. Water may have leaked in through holes created by such events.  

Scan the roof in as much detail as possible; see if any shingles are missing or if they have slipped during the storm. Cracked shingles are another sign of weather damage to your home and could indicate a larger impact from debris. 


If you see any clear damp patches either outside or inside your home, that means water has gotten into them. It can take some time for exterior walls to dry out after a storm, so make sure to check them over several days.

A classic sign of storm damage in a wall is a spider-web pattern of cracks that radiate out from a central point. This indicates a serious impact has occurred on the exterior wall that may have affected cavity foam insulation. Smaller signs of damage include chipped paint or plaster, or minor holes in the stucco exterior.


Small cracks, glass panes that are loose, or even damaged window frames can all lead to much larger problems, and signs of water inside your windows indicate a small leak that could be a problem. Check also for damage caused by flying debris or high winds to your window frames.


When you’re checking your property after a storm, look over any outbuildings and fences. Check for signs of water damage, such as dampness or water pooling, as well as any indications of impact damage. Take a walk around your perimeter fencing and make note of any damaged or missing panels or of damaged posts that will need to be replaced to secure your boundary. 

SERVPRO of Hermitage/Donelson is here to help area homeowners with any damage due to seasonal storms. If you have experienced water damage, storm damage, or fire damage, or if you need help with a biohazard situation, a mold infestation, or vandalism, remember that we can be onsite right away, with all the tools and skills needed to get you back to normal as soon as possible. We can get your home or business Certified: SERVPRO Cleaned, too. This franchise is independently owned and operated.

Fire Safety Tips For Every Homeowner

4/19/2021 (Permalink)

Studies show that American households experience over 350,000 residential house fires every year. These fires often result in injuries, major property damage, and other serious challenges. Keeping your home and your loved ones as safe as possible is important to you as a homeowner, we know, so with that in mind we decided to share some fire safety tips that every homeowner can use:


Install good quality smoke alarms in your home; using a professional installation company will ensure that these alarms are the appropriate type for your space and that they are put in the right areas for maximum safety. Carbon Monoxide alarms are good to have in your home, as well, since CO is an odorless and colorless gas produced by burning fuels and such an alarm can also let you know if a fire has started. There are remote monitors available today to let you know if there is a fire in your home while you are away. They can be plugged into an electrical outlet easily and connected to your internet, and you will be notified by the app you download on your phone.


Be sure that you have at least one multipurpose fire extinguisher readily accessible in your home. Show everyone in the home where it is and how to use it, and make sure to keep it in good repair year-round. 


Have your wood-burning fireplace inspected annually in the fall before you use it during cold weather. Your HVAC unit should be looked over at this point as well. Employ a professional for these tasks. 


Have an escape plan for your family, and make sure everyone understands it and can follow the plan in case of fire. Second-story homes should have an escape ladder onsite in case of fire or other emergency situations.


During home repair or remodeling, use fire-resistant building materials whenever available to maximum fire safety in your home. For example, using a fire retardant brand of insulation can be a huge part of keeping your home fire safe.

The SERVPRO of Hermitage/Donelson team is available anytime to help with fire safety. Our focus is to assist you with home or commercial clean-up after fire damage, water damage, biohazards, and other disasters - both small and large. We can get your home or business Certified: SERVPRO Cleaned, too. This franchise is independently owned and operated.

A Cleaning Checklist For Your Business

4/13/2021 (Permalink)

Keeping your business clean and your work environment pleasant and healthy may require a checklist, especially if the business is booming and you are busy from the time the doors open until work is done for the day. If you don’t have one, you may want to consider creating one - it can really help you streamline all the tasks you have to complete every day and throughout the year. 

Here are some pointers you can use when you create a cleaning checklist for your business:


  • Clean and disinfect bathrooms, including mirrors, countertops, sinks, and both the inside and outside of toilets. 
  • Clean and disinfect doors, door handles, light switches, and other high-touch surfaces. 
  • Sweep and mop floors, using a disinfectant liquid; the mop head needs to be cleaned and/or replaced regularly. 
  • Clean cigarette trash from provided receptacles. 
  • Clean and polish drinking fountains.
  • Clean and disinfect kitchen/food prep area, including sinks and countertops. 
  • Clean all glass, paying special attention to entrance doors and other areas that are high visibility. 


  • Wipe down and disinfect work desks and machinery such as phones, keyboards, printers, and filing cabinets. This can be a weekly task if you feel your premises requires it or if your workforce feels it is necessary for their safety. 
  • Sweep and vacuum all offices. 
  • Dust window sills and baseboards. 
  • Dust artwork, framed certifications, etc. 
  • Clean out refrigerators and wash/disinfect microwaves. 
  • Sweep exterior entrances, both front and back.
  • Make sure break areas are clean. 
  • Remove trash and debris from parking areas


  • Inspect the roofing, exterior doors and windows, and parking areas for potential problems and maintenance needs.
  • Trim back large bushes and tree limbs on your property ahead of a heavy weather season in your area.
  • A complete inspection of fencing and entrance gates.
  • Schedule regular maintenance of all your HVAC systems and ductwork

Here at SERVPRO of Hermitage/Donelson, we are here to help you handle all your cleaning and maintenance projects. Contact us to schedule an inspection or cleanup assistance after water damage, fire damage, or a bio-hazard event, or when you need expert assistance in mold remediation and prevention. We can get your home or business Certified: SERVPRO Cleaned, too. This franchise is independently owned and operated.

First Steps In Recovering After Water Damage

3/29/2021 (Permalink)

You will often have no idea that water damage has occurred. It can be due to a natural event, such as an overflowing creek or river, or maybe just a big spill. Other times it can be because an appliance or piping has sprung a leak. Some areas of your home or business are more likely to experience water damage than others; rooms with sinks, as in kitchens, bathrooms, and laundry areas are always at risk, while low-lying areas such as basements and cellars are places that will be more likely to see water damage. 


Here are first steps you can take in recovering from water damage:

  • Turn off all water sources immediately and soak up standing water using mops, or towels, blankets, and rags; you can use a ShopVac here if necessary. Get ceiling or oscillating floor fans started to dry the affected areas as soon as possible, and in all cases make sure tools and machinery away from standing water before you plug them in
  • Remove and prop up all wet upholstery and cushions so that they can dry, and protect carpeting by placing wooden blocks or aluminum foil under furniture legs
  • During the summer, turn your air conditioning on for additional drying 
  • Hang furs and leather goods and don’t leave wet fabrics lying on wet surfaces 
  • Remove books and magazines from wet carpets or floors so that colored inks don’t leave marks


  • Refrain from using household appliances and ceiling fixtures while surfaces are wet
  • Avoid rooms with sagging ceilings or warped flooring; inspect areas that have experienced large amounts of water to ensure there is no severe structural damage
  • Wet materials are often extremely heavy; avoid moving anything that is difficult
  • Never wade into water when you don’t know how deep it is or if you aren’t sure whether it is contaminated

When you experience a water damage event, keep us in mind. Our team here SERVPRO of Hermitage/Donelson has all the experience and expertise that you’ll need to manage this kind of event. We are also experts when it comes to fire damage and mold remediation, and we can get your home or business Certified: SERVPRO Cleaned, too. This franchise is independently owned and operated.

HVAC Maintenance For Your Apartment Complex

3/22/2021 (Permalink)

Inspections and maintenance of your apartment complex HVAC units at regular intervals during the year will ensure that every tenant enjoys a comfortable living environment, and satisfied tenants are one of the best advertisements you can have as an apartment complex owner. Engaging the services of professionals who have all the skills, equipment, and experience in this area ensures that the heating and cooling systems of your complex are cared for all year round. 


In between your scheduled maintenance visits, there are some tasks you can make sure are completed both monthly and seasonally that will help to both maintain and prolong the life and efficiency of every one of your units and systems:

  • Use pleated, high-efficiency filters: These have an electrostatic charge that works like a magnet to attract particles, such as those that carry bacteria
  • Keep HVAC units free of grass, leaves, and pollen
  • Clear two feet of space around all outdoor heating and cooling units
  • Inspect refrigerant lines each month
  • Replace air filters at least every 90 days
  • Turn off the water to the furnace humidifier in the summer months
  • Replace the humidifier filter and turn on the water in Autumn
  • Replace carbon monoxide detector batteries regularly
  • Clean AC condensate drain with bleach/water mixture


Your professional HVAC maintenance company will complete precision tune-up and maintenance tasks, which can include: 

  • Measure amperage and voltage of blower motors for proper operation
  • Test thermostats for proper operation, calibration, and level
  • Clean existing air filters
  • Inspect bearings for wear and lubricate
  • Inspect indoor coils
  • Flush and treat condensate drains with anti-algae treatment
  • Inspect condenser coil
  • Monitor refrigerant operating pressures
  • Inspect all safety devices for proper operation
  • Inspect electrical disconnect boxes for proper rating and safe installation
  • Inspect electrical wiring and tighten connections
  • Test/inspect contactors for burned or pitted contacts
  • Check for exposed wiring
  • Inspect and test capacitors
  • Inspect fan blades
  • Clean condenser coil and remove debris
  • Inspect service valves for proper operation
  • Measure supply/return temperature differential
  • Inspect ductwork for energy loss
  • Monitor, measure amperage and volt draw and wiring connections on compressors

Here at SERVPRO of Hermitage/Donelson, we are here to help keep the HVAC units of your apartment complex, commercial building, or private home in good working order. We handle cleanup projects of all sizes, as well as the aftermath of fire damage, water damage, and mold infestations. We can get your home or business Certified: SERVPRO Cleaned. This franchise is independently owned and operated.

Preparing Your Home For Spring Storms

3/12/2021 (Permalink)

Daffodils and tulips are showing up here in Middle Tennessee, and that’s a sure sign that Spring is here. We’re all glad to leave the cold of winter behind, of course, but Spring brings its weather challenges, such as rainstorms. With a little preparation, you can be ready for whatever happens, and we’ve got some ideas for you to help you prepare your home for Spring storms: 


Keep an eye out for the following things and make the necessary repairs ahead of bad weather:

  • Loose or missing shingles
  • Siding that is not firmly in place
  • Tree branches or weak vegetation that could damage your home in high winds
  • Sheds or gazebos that are not bolted securely to their foundation
  • Loose patio furniture and décor not secured; these items should be stored ahead of stormy weather
  • Gutters and downspouts that are not firmly attached
  • Shutters that are not secured
  • Weak fencing 


Clean gutters and downspouts keep water run-off away from your home and help prevent flooding. Be sure to:

  • Follow all ladder safety precautions and have a spotter there to help
  • Wear gloves and use tools to pull out debris
  • Lay down a tarp to help with removing debris
  • Force water through downspouts to make sure they’re clean
  • Hire a professional contractor if this kind of project is not something you can complete yourself


Get together with your family and go over what to do if there is a severe storm. Things to consider for your storm safety plan:

  • Choose the safest place to shelter in your home for a storm
  • Create a communication plan for times when you’re not together
  • Learn escape routes in case there’s an evacuation
  • Decide how your pets will be included in the safety plan
  • If you’re bringing supplies into the safe area, predetermine who is responsible for what


Take these steps so you’re prepared if the power goes out in your area for an extended period:

Address any family medical concerns that rely on consistent power:

  • Talk to your medical professional for direction as to alternatives during a power outage
  • Share concerns with your power company so they can put you on their priority list


  • Test your generator to be sure it’s in good working order
  • Plug all your electronics into surge protectors just in case there’s a power surge when your power is being restored
  • Charge your phones and any other electronic devices; cordless charges might be a good idea to have on hand
  • Fill the car and generator gas cans with fuel, and purchase non-perishable foods ahead of time

We are here to help, 24 hours a day and 7 days a week in case of any emergency or accident. SERVPRO of Hermitage/Donelson has all the skills and equipment necessary to help with water damage, fire damage, vandalism, mold and mildew, and more. Call us if you need help getting prepared ahead of Spring storms. We can get your home or business Certified: SERVPRO Cleaned, too! Just ask us how. This franchise is independently owned and operated.

Odor Removal After Smoke Damage To Your Home

3/1/2021 (Permalink)

The heat, soot, and smoke that results from a fire will affect your entire home, and you may need professional assistance to get you back to normal. Smoke especially can be dangerous and will need to be fully cleared from your premises, since it’s not safe to breathe the accompanying fumes from burned materials. A professional fire and smoke damage restoration contractor will be able to do whatever is necessary to ensure that your property is completely free from the after-effects of a fire and can also remove those unpleasant lingering smoke odors. 

Remove Sources Of The Odor

The most important step in smoke odor removal is going to be to remove all the sources of the odor, which are the items that have been burned. This may include cabinets, furniture, drywall, textiles, and anything that can’t be salvaged. Some of your belongings and materials may be able to be restored; your professional fire damage restoration specialist will be able to advise you here. 

Cleaning Salvageable Items

Professional technicians will clean salvageable items with appropriate products. They will pressure wash, scrub, and disinfect exterior surfaces like walls, windows, and decks. Interior walls and hard surfaces will be cleaned with mild soap and then rinsed thoroughly. The interiors of cabinets, drawers, and closets, as well as carpets, furniture, and upholstery, are probably all going to be affected and will need immediate attention. Some items can be cleaned onsite, while others may need to be removed for a deep cleaning process. All these steps should be taken right away so that the odors don’t penetrate any materials too deeply, making them impossible to remove. 

Cleaning Ducts

Cleaning the ducts early in the odor removal process is essential to prevent the HVAC system from re-contaminating areas that have been cleaned, since smoke and soot will often penetrate these areas, depending on the size of the fire. Professionals will have the specialized equipment and procedures that are necessary here. 

Our SERVPRO professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses to ensure that our clients receive the highest quality results possible, so you can depend on us for odor removal after smoke damage to your home. 

Here at SERVPRO of Hermitage/Donelson, we are fire damage and water damage experts, and we can help with mold remediation, too. Ask us about getting your home or business Certified: SERVPRO Cleaned! This franchise is independently owned and operated.

Steps To Take After Finding A Leaking Appliance

2/15/2021 (Permalink)

Appliances can spring leaks and easily go unnoticed for some length of time, and your flooring, cabinetry, and other belongings can be negatively affected. If the leak has been developing slowly over time and releasing small amounts of water that ends up soaking into the materials below, the damage can actually be significant. 

Protect Your Flooring

The first step you will want to take after finding a leaking appliance is to protect your flooring and any items around the leak so that no further damage is done. If the leak has become serious and you have standing water to deal with, a shop-vac can be used in removing as much of that water as possible, and you can put absorbent materials in place to help this process.  Professionals in your area can be contacted to come in to help if you find that you have a situation that’s too big for you to handle alone. 

Turn Off The Water Source

If the leak is significant, turn off any source of water to the appliance right away. Call your appliance repair person and have them come to take a look at the machine; be sure to check your warranty to see if it is covered so that you can be prepared for the financial cost to you. It may be time for a new appliance, and your professionals will be able to give you the right recommendation.

Assess Affected Areas

Assess the affected areas around the leak. If there has been a large amount of water standing for any period of time you may have some damage to flooring, walls, or personal belongings. Your SERVPRO cleanup and repair professionals can be onsite in no time to get your home or business back to normal.

Document Recovery

Documents and other paper items may have been affected, so make sure you talk to a professional restoration company that specializes in document recovery and restoration; they will have the equipment and training to be able to save these items if at all possible. 

SERVPRO of Hermitage/Donelson is ready and waiting to help you 24 hours a day and 7 days a week with all your water damage and fire damage issues, and we handle document restoration, too. Mold remediation and prevention are also areas where we excel, by maintaining the training and skills necessary to properly manage this type of cleanup project. We can get your home or business Certified: SERVPRO Cleaned, too. This franchise is independently owned and operated.

Top Three Places To Check For Mold In Your Business

2/10/2021 (Permalink)

During Spring here in Middle Tennessee, we all expect heavy rainstorms and thunderstorms, as well as the occasional tornadoes. We also know that humid conditions will create the conditions that are just right for a colony of mold to establish itself in a commercial property. There are some areas that are most vulnerable to issues of this kind, and the top three places to check for mold in your business will be: 


With all the piping installed here to conduct water, this is an obvious place to begin your mold inspections. Every dark corner that can become damp without notice is going to be vulnerable, so make sure you are looking under and behind fixtures, cabinetry, and closets. If there is any tiling in this area, it will also be an area that can be attractive for mold spores. Using products that include bleach will help to keep tiling and countertops mold and mildew free. 


These areas of your business are also great places for a mold colony to get started. The items you store will often not be moved for long periods of time, and if you have a lot of cardboard and paper packaging, this can also be attractive to spores. Keeping things dry is important here; make sure to handle leaks and drips right away, with that in mind. 


Some businesses have kitchens for their employees, and if that is your situation, and if you have kitchen appliances, they will of course involve water. You’ll want to make regular inspections for mold and mildew a priority here, too. 

As you establish the top places to check for mold in your business, you will want to establish preventive measures that will help you avoid this issue:

  • Keep all workspaces well-ventilated and dry 
  • During the more humid months, a dehumidifier is a great option
  • Make sure exterior doors and windows are adequately sealed
  • When organizing stored items on shelves keep items away from floors and walls
  • Remove any standing water immediately and dry affected areas completely

If your home or business has developed a mold problem, SERVPRO of Hermitage/Donelson is standing by to help; we maintain all the training and expertise necessary to be your mold prevention and remediation experts. We are also experienced in the cleanup after water and fire damage. We can get your home or business Certified: SERVPRO Cleaned, as well. This franchise is independently owned and operated.

SERVPRO of Hermitage/Donelson - Faster To Any Size Disaster

2/2/2021 (Permalink)

SERVPRO of Hermitage/Donelson offers 24/7 commercial and residential services and we get there faster for any size of disaster! We are always standing at the ready, 24 hours a day, 7 days a week, to be onsite with the assistance and support necessary for any kind of event. 

We handle flooding situations and are equipped to clean up both small puddles and significant amounts of standing water, and we’ll be there to do our job right away. If your property has experienced a fire, just give us a call. We will be there quickly and get right to work restoring your property to its original condition wherever possible. 

You may discover that you have a mold problem. If you’re in that situation, contact us as soon as possible. Once you contact us, we will be onsite promptly with all the equipment and skill necessary to handle this kind of situation immediately. 

Another way we can help you with an event that could be significant is with our Certified: SERVPRO Cleaned program. This is a defensive cleaning program that goes beyond just janitorial services or carpet cleaning; it’s a higher standard of clean - proactive viral pathogen cleaning. Our SERVPRO professionals are trained and experienced in biohazard contamination and chemical spills and are trained in proper adherence to the cleaning and decontamination standards that have been set by the Centers for Disease Control and Prevention and by local authorities, as well. If you are experiencing issues from contamination, give us a call. We will be there right away to get to work to ensure that you and those you care about are safe. 

Our highly-trained technicians are always on call to offer top-tier service to those in need and consists of crews with over ten years in the restoration industry. You can rest easy knowing you and your home/business are in good hands. We are a locally owned and operated business, so helping out our community is our number one responsibility. We have the training, equipment, and expertise to handle your restoration and cleaning needs here at SERVPRO of Hermitage/Donelson and our commitment is to be there faster, to any size of disaster!

What To Do In Case Of A Flood In Your Home

1/26/2021 (Permalink)

If your home has been flooded, there are some specific things that you can do to help you get back to normal as soon as possible, especially if the levels of flooding are not severe. If the flooding is severe, your friends here at SERVPRO are here to help! 

Here are some steps to take in case of a flood in your home: 


Evacuate everyone from the premises as soon as it is obvious a flooding event is happening. Find a dry, safe spot away from the house where everyone can wait until it is safe to return home. If flooding is caused by a natural disaster, stay connected by listening to the local news or emergency broadcasts; these will help you to find a temporary shelter. If you need help getting to shelter, you can contact area authorities for assistance or if anyone needs medical attention.


If the flood is not from a natural event you should attempt to find the source of the flood and stop it by turning off any faucet or sealing up holes in piping or hoses; turning off the main water valve may also solve the issue, at least temporarily. 


Turn off the electricity, but do not attempt to reach the fuse box if you have to walk through water to reach it. Call an electrician if the fuse box is inaccessible. 


Document all the damage by taking photos and videos of all the affected areas. This information will be necessary for insurance purposes if you need to file a claim.

Clean-up safety tips:


Do not touch the water without the proper equipment, as it may be contaminated with sewage or other hazardous material. If you have to enter the establishment, wear waders or waterproof boots. 


Do not eat any food that has been contaminated by floodwater.


If the water damage is not too bad, dry the space out with fans and dehumidifiers, but do not plug in electrical devices unless you are sure it is safe. All standing water needs to be removed from the area before this step. Open any windows and doors to let fresh, dry air in and circulate.


Your property needs to be as dry as possible to prevent mold spores from growing. Once a mold colony gets established it is not possible to remove it completely. Keep the affected areas as dry as possible and treat them with a strong cleaner, such as a bleach solution. 

Here at SERVPRO of Hermitage/Donelson, we are experts when it comes to water damage repair and restoration, and we are mold prevention and remediation pros, too; we are always prepared and ready to come help in the event of any kind of disaster or accident, no matter the size. We can get your home or business Certified: SERVPRO Cleaned, as well. This franchise is independently owned and operated.

Preventing Fires In Your Kitchen

1/19/2021 (Permalink)

The kitchen of any home is always going to be a place where fire safety is practiced. Kitchen fires are one of the most common sources of damage, and such damage can be devastating to the residents. Loss of personal property and injury is often the result of such an event, and here at SERVPRO, we are in the business of ensuring that you and your family are safe and protected. With that in mind, here are some essential fire damage prevention tips for your kitchen:

EQUIPMENT. Cooking equipment is often responsible for fires, so your equipment must be maintained in top condition. Following established cleaning practices and manufacturer’s suggested usage for all your kitchen equipment - from pans and pots to microwaves and ovens - will help to prevent a fire from a malfunction or accident. 

GREASE. The buildup of grease in stove hoods, oven interiors, and around cooking equipment can be hazardous. These kitchen components operate under high heat, this is an explosive combination, so keeping them as clean as possible is another fire prevention practice you can put into place. Experienced cleaning and restoration professionals can help you to address these issues if the job is just too big for you alone. 

SPRINKLERS AND FIRE EXTINGUISHERS. Your fire sprinkler system throughout your home needs to be up-to-date to ensure that if there is a fire it will work properly. Corrosion can weaken their effectiveness, so having them regularly inspected will be a good practice in preventing fire damage, and this is true of your fire extinguishers, as well. Make fire safety inspections a routine each quarter to prevent fires in your kitchen and other areas of your home. 

GET EVERYONE INVOLVED. The most effective way to prevent fires in your kitchen is to get everyone involved. Make sure that each member of your family understands fire safety and how to handle a fire if one should happen. Every adult and older child should know where the fire extinguisher is, even if they aren’t comfortable using it. Emergency numbers should be added to every phone and/or posted somewhere easily accessible, too, just in case. As children mature and start cooking, make sure they know all the basics of fire safety, and if you have an aging parent living with you always take notice of the limits of their abilities as they use the kitchen facilities.  

Call us here at SERVPRO of Hermitage/Donelson if you experience fire damage, water damage, or mold issues. We have all the skills and equipment that are required to get you back to normal as soon as possible, and that includes restoring affected documents and prized possessions. We can get your home or business Certified: SERVPRO Cleaned as well, and we’re happy to talk with you further about that service. This franchise is independently owned and operated.

Keep Your Business Clean With SERVPRO of Hermitage/Donelson

1/5/2021 (Permalink)

While regular cleaning services may keep your premises looking good, this type of cleaning service isn’t effective when it comes to bigger problems such as health challenges, biohazards, or recovery from weather events. SERVPRO is equipped to handle cleanup projects of all kinds, whether it involves accidents, contaminations, chemical spills, or weather-related issues, such as mud, mold and mildew, debris, and more.  

Healthy Environment. A clean and sanitized workspace will keep your employees healthier during cold and flu seasons and this will benefit your business through increased productivity, while customers entering your business will appreciate your spotless environment as well. A deep cleaning will make your business look pristine but will enhance your health safety levels, too. A thorough cleaning of the shared spaces in your work environment will also be advantageous in preventing the spread of disease. Deep cleaning and disinfecting all shared areas, such as bathrooms, breakrooms, and training rooms, will decrease the possibility of workforce illness. During the previous year, we all learned a lot about preventive measures that can be taken to protect the health of everyone, and there is no reason why we can’t continue to use these measures going forward.

Air Quality. The air in your building could be contaminated with different particulates, which are circulated by the ventilation system. It is believed that dirty, polluted air minimizes human cognitive function; unhealthy indoor air can be harmful to employees and customers. Your ventilation systems and air ducts need to be cleaned regularly to keep them free of pathogens and other irritants. When any allergens, bacteria, dust, debris, mold, and dirt are removed from the air ducts, your HVAC system will also perform more efficiently, as well.

Weather. With the coldest months upon us, you can count on the SERVPRO team to help in the event of storm-related damage and mess. If a flood happens or if high winds leave you with debris that keeps you from doing business, give us a call and we can be there right away to get you back to work.   

Here at SERVPRO of Hermitage/Donelson, we are water damage and fire damage recovery pros, mold remediation and prevention experts, and we maintain all the skills and equipment necessary to be able to complete deep cleaning projects of all types. We can get your home or business Certified: SERVPRO Cleaned, too - ask us how!

What To Do If You Find A Water Leak In Your Attic

12/29/2020 (Permalink)

If you experience a leak in your attic springs a leak, that can easily become an issue for other areas of your building. When water damage has occurred in your attic area, you will want to take immediate action to avoid both the damage and the associated higher costs and stress.  

Here are some ideas about what to do if you find a water leak in your attic:

  • Location. You’ll first need to determine where the leak is coming from, either from a roofing issue or pipeline break. Make sure you are thorough in your assessment and be sure to take safety precautions. Stay away from light sockets, recessed lights, and other electrical systems until the electricity to the attic area has been turned off. Get an accurate idea of how widespread the damage is.
  • Source. Find the source of the water issues and eliminate them before handling any of the damage. Contact your homeowner’s insurance carrier at this point if it looks like repair costs will extend beyond your deductible and if you think you need the help of professionals. The carrier may decline to cover any damage if you attempt to complete repairs yourself. 
  • Repairs. There are some common repairs you can expect after your attic experiences water damage, such as:
    • Structural. This can include anything from basic framework to floorboards. This process can be time-consuming since materials need to be checked carefully to ensure that they are in good condition. 
    • Plumbing. If the source of your attic water damage was a plumbing issue, you will have to replace pipes or components that led to the event. If the main cause was pipes freezing and bursting, the next step will be to installing proper insulation. 
    • Electrical. Lighting, light sockets, and electrical outlets may have been negatively affected by a water damage event. Unless you are an electrical professional you need to avoid any repair attempts here, so be prepared to contact a reputable company to take care of this part of your repair project.
    • Insulation. If your insulation was affected when your attic was damaged, you will want to consider replacing or upgrading your attic insulation.  
    • Recovery. The last step in the process of dealing with water damage in your attic will be the final recovery and cleaning. Get rid of remaining items and residue and wipe down surfaces with a bleach and water solution, and be sure to take steps to protect yourself with proper Personal Protective Equipment. 

The team here at SERVPRO of Hermitage/Donelson is always available to restore and repair your home or business if you experience damage from leaks. We are water damage and fire damage experts, and we handle mold prevention and remediation, too. We can also get your home or business Certified: SERVPRO Cleaned - ask us how. 

Maintaining Your HVAC This Winter

12/22/2020 (Permalink)

Here in Middle Tennessee, we are already experiencing colder weather, and as a smart home or business owner, you know that it is important to focus on the maintenance of your HVAC system to ensure that your living and working environments are comfortable.

You may want to hire a professional to come to inspect your HVAC system even during the colder months; if any maintenance is needed, they are equipped to manage that situation on the spot. A professional will inspect and clean the wiring and mechanisms for your HVAC unit and determine if you have any outstanding operational issues that need to be addressed immediately.

Some simple, regular maintenance chores that you can do yourself to prolong the operational  life of your HVAC and increase its efficiency between those professional inspections and maintenance visits are:

  • Install a high-efficiency, pleated air filter and be sure to change filters regularly
  • Keep your heating units and AC free of pollen, leaves, and grass
  • Maintain a clear two feet of space around your outdoor AC and heating units
  • Inspect refrigerant lines every month and clean drain lines and pans
  • Inspecting the heat exchanger, heating elements, heat pump, burner, and the ignition system
  • Check thermostat and controls for proper measurement and regulations
  • Inspect fan motors, blowers, vents, and ductwork and lubricate all moving parts
  • Replace worn-out belts and pulleys
  • Inspect electrical components and connections as well as replacing batteries
  • Check for gas leaks and flue gas passageways

Inspecting, preparing, and maintaining your HVAC throughout the winter will keep your HVAC working as it should, and that means your interior environments will be as comfortable as possible. No one likes to go out into freezing weather to handle an HVAC issue, so keeping your unit in good repair will ensure that you don’t have to. 

At SERVPRO of Hermitage/Donelson, we make sure that our team maintains the skill and equipment necessary to keep your HVAC working perfectly during even the coldest Middle Tennessee weather. We are also experienced in large cleanup projects you may need to help you to recover from fire damage or water damage, and we are mold remediation experts. We can get your home or business Certified: SERVPRO Cleaned, as well. Ask us how!

The Dangers Of High Winds And Snow To Your Business

12/17/2020 (Permalink)

Any type of severe weather can potentially create problems for your business, and with winter just around the corner that is something to keep in mind. High winds and snow can cause damages that slow down or stop your production, ruin materials and goods, or put your workforce in danger - or all three! - so it’s a smart business move to be informed and prepared when it comes to any seasonal weather challenges. Wind, rain, snow, and cold can each affect the condition of your building and can also harm the actual structure. Below we will discuss the dangers of high winds and snow to your business:


Wind causes two conditions - uplift and racking. Uplift happens when fast-moving wind creates a low-pressure area on the leeward slope of your roof, walls, and inside the building. The inside pressure can then push structural components outwards, causing damage. Racking occurs when high winds don’t hit your building squarely; the framing will most often withstand this force but extremely high winds can tear shingles off of the roof. High winds can also drive rain up under the shingles, vertical siding, frames of windows and doors, and the roof itself. Properly installed construction materials that are well-maintained can help you to avoid damage of this kind, but if you experience destruction of your property, SERVPRO is here to help.


When a building is first designed, the amount of snowfall it may have to handle is taken into consideration. Snow is light as it falls, but its accumulation can add up to lots of weight. Light, dry snow will weigh between ten and fifteen pounds per cubic foot, while wet snow is much heavier; it can weigh forty or fifty pounds per cubic foot. In areas of the country where lots of snowfall is seen, roofs are designed to handle as much as four hundred pounds per square foot - the equivalent of six feet of water! Buildings are designed to withstand the weight of snow so that you don’t have to worry about sagging, cracking, and collapsing roofs in your business. 

Any time you experience damages from extreme weather, you can always count on SERVPRO of Hermitage/Donelson to help. We have a great team, well-trained and highly-skilled, ready to help you any time to get back to work. We handle water damage, fire damage, and mold prevention/remediation, too.

Top Winter Fire Hazards

12/1/2020 (Permalink)

There are many fire hazards that are present during the colder months of winter due to the necessity of trying to stay warm in our interiors. Knowing what these hazards are will help you to take proper steps to address and mitigate those risks and prevent possible fire damage and smoke damage in the future. Here are some top winter fire hazards to watch out for: 


Damage to electrical wiring can cause sparking, and this can lead to a fire. Electrical wiring damage can include frayed cords - such as those connecting desktop computers or desktop lamps to the wall power outlets, for example - and can also include damage to internal wiring inside the walls. Appliance cords, floor lamps, and space heaters also need to be monitored for the same reason, since all wiring can be damaged by pests or weather-related issues. Electrical fires may also start when power sockets are overloaded, such as when space heaters are added or when equipment overheats. Inspect wiring regularly to identify areas of concern that need to be addressed, and never leave independent heating units running while a room is unoccupied. 


Poor equipment maintenance is another fire hazard. We all get busy and we can forget to maintain items that are only used during part of the year. For example, failing to service your furnace regularly may result in an accumulation of dust and other flammable debris, and a gas leak in the furnace could result in a fire or an explosion. Make sure to do proper maintenance on your furnace on a regular basis, and be sure to do a check of the system before winter weather arrives. Fire hazards related to poor maintenance may also include dusty, dirty, or greasy components, such as air ducts and vents, kitchen exhaust vents, and many other features that are used throughout your facility. Scheduling necessary maintenance can decrease fire risk in these areas. 


Flammable materials are most commonly associated with industrial and warehouse environments, but even private homes, restaurants, hotels, dry cleaners, and other types of businesses store combustible materials on-site. These materials should remain properly sealed according to the manufacturer’s recommendations at all times, and that they are not stored near any heat source. In the home, keep your space heaters away from combustible materials, such as drapery, bedding, and rugs, and never use one in the bathroom or kitchen when large amounts of water are present on flooring or in tubs, to avoid electrical shocks. 

As you can see, there are numerous fire hazards that could result in serious damage to your home or business in the colder months. If you have experienced fire damage, it is essential that repair work is completed as soon as possible, and SERVPRO of Hermitage/Donelson is here to make sure that happens. We have the skills training, and equipment necessary to restore your premises and belongings to their previous condition if possible, so that you can get back to normal right away.

First Steps After A Fire In Your Business

11/24/2020 (Permalink)

The clean up after a fire will take a lot of time, patience, and preparation and should be handled by industry experts. If your business experiences a fire of any size, you will want to ensure that your enterprise is properly protected through careful consideration and the work of well-equipped professionals. Below, we are sharing the first steps you will need to take after a fire in your business: 

  • Insurance. Before any clean-up is started you will need to contact your insurance company. You will need to gather information about what is covered, what needs to be repaired or replaced, and how to find reputable companies that can take care of repairs to your property for you during this time. A restoration company such as SERVPRO is equipped to work with your insurance representatives to ensure your business is taken care of correctly. 
  • Documents. Find and retrieve all important documents, and let a document recovery specialist handle anything that has been damaged beyond your ability to recover. 
  • Soot Damage. Movement around your premises should be limited to prevent soot particles from being stirred up and becoming embedded in the upholstery of your furniture and carpeting. Laying down tarps or plastic strips to walk on can help in this area. 
  • Filters/Appliances. Change your HVAC filters and any others you may have around the office, and if the power is out, empty the breakroom freezer/fridge. Get rid of any leftover food so that you aren’t dealing with the smell of it going bad, and prop the doors open to get rid of lingering smoke and its odors. Once the power comes back on, be sure to check wiring for ceiling fans and any plug-in lighting before turning them on as the wiring could have been damaged during the fire. 
  • Specialists. Washing walls or painted surfaces, or clean carpets, etc. should not be done without contacting a fire damage specialist; these will need to be properly cleaned by a professional before any repair is done. 

Here at SERVPRO of Hermitage/Donelson, we are always ready to help you in the event of fire damage to your business, and we have all the equipment and skill necessary to get you back to work right away. We are also experienced in the areas of water damage and mold prevention/remediation, too.

What To Do After A Pipe Bursts In Your Business

11/10/2020 (Permalink)

If a pipe bursts in your business, you will need to handle the issue quickly so that your premises and equipment don’t get destroyed due to any flooding. A burst pipe in your business can be extremely costly if not handled correctly and efficiently, so taking the appropriate steps will be vital to making sure your investment is protected. 

  • Call the professionals. They will arrive right away to assess the damage and to assess the parts of the structure that may have been affected to make sure the premises are safe. 
  • Turn off any water that is going to the affected area; you should open the faucets that are below the pipe burst so that pressure can be alleviated. This step will help to prevent further issues.
  • Begin to soak up any standing water as long as it can be done safely; keep in mind that  “black (sewer/contaminated) water” should be completely avoided and left for the professionals to handle. Standing water can lead to mold damage and continued damage to flooring and walls.
  • Open all doors and windows to begin the drying process by circulating airflow. Once the professionals arrive with their industrial-grade equipment, they will be able to complete the process. 
  • Ensure that electricity is turned off in the affected areas to prevent shocking anyone, and have everyone leave any areas that are affected. Water can easily run into electrical circuits and create a serious situation. 
  • Contact your insurance company to let them know what has happened, and make sure to take pictures of the damage as soon as you can after the event. Your professional water damage remediation company will work with your insurance company to make sure that everything goes smoothly and that you and the tenants of your high-rise tower can get back to work as soon as possible. 

The SERVPRO of Hermitage/Donelson team is here to help you if you experience water damage in your home or business. We are water and fire damage cleanup specialists, and we have the tools and experience necessary to properly prevent and remediate mold. We can get your home or business Certified: SERVPRO Cleaned, too! Ask us how. 

Where To Look For Mold In Your Business

11/4/2020 (Permalink)

Mold thrives in dark, moist, and unventilated places such as closets, warehouses, and office storage, and since the spores are always in the air looking for a place to land, it’s smart to check your commercial property routinely to see if a colony has established itself, especially with the darker and more humid months of winter ahead of us. It might be too cold outside for a mold colony, but it’s warm inside your business, so you need to be vigilant. 

Move machinery, furniture, and office equipment so you can see any of the places where the walls join the floor and in the corners as you make your inspections, and be sure to check out the ceiling carefully at this time. Regular inspections can also keep you informed as to whether your roofing or walls have experienced any kind of damage that can result in leaks, which is another ideal spot for a mold colony to get started. Here at SERVPRO, we always recommend proactive and preventive maintenance to save you both time and money. 

As you look for mold in your business, keep these 8 common spots in mind:

  • Basements or cellars that have been flooded
  • Underneath kitchen and bathroom sinks
  • Underneath or behind refrigerators
  • Behind walls that also house plumbing
  • Stacks of damp or wet newspaper or cardboard boxes
  • Around air-conditioning units
  • Wallboard or around windows that leak
  • Under carpeting that has gotten damp or wet

You should pay special attention to particular areas of your business, such as:

Bathrooms. Mold thrives in damp, dark, moist environments, so your bathroom is the perfect fungal breeding ground. Check for mold and mildew growth in showers, bathtubs, sinks, and other fixtures.

Kitchen/Break Areas. Your kitchen or break area probably has a water source for clean up, so you will want to check underneath your sink for mold growing in the cabinets regularly. You also need to make sure that you're cleaning your refrigerator pantry out regularly, as mold often grows on outdated food items. Make a schedule that encourages your workforce to take their food leftovers and utensils home weekly for cleaning to avoid a mold issue. 

Lobby/Waiting Area. Spills that occur in your waiting area can leave your carpeting at risk for mold damage. All spills must be cleaned up immediately - and thoroughly - in order to protect your carpeting. Mold can also appear in your household plants if you tend to overwater them.

Storage/Basement. Any unfinished storage areas are also at risk for mold growth, so check any exposed water piping for signs of mold or mildew, especially after leaks or other types of water damage. Mold can also grow in insulation. 

If you suspect that your business has developed a mold problem, the team here at SERVPRO of Hermitage/Donelson has all the skills and training necessary to handle the issue. We are also experienced in cleanup after water damage and fire damage, and we can get your home or business Certified: SERVPRO Cleaned, too! Ask us how.

Preparing For Winter Storms In Nashville

10/27/2020 (Permalink)

Ensuring that your home or business is prepared ahead of winter storms in Nashville is a smart move, both from a safety perspective and financially, as well. Both the exterior of your home or business and the surrounding landscaping need to be ready for the cold winds, snow, and ice that winter can bring. Being well-prepared will mean lower energy costs and increased efficiency of your appliances that will ensure that your loved ones, friends, and clientele are safe even during the worst of it.

Here are some things to think about as you are preparing for winter storms in Nashville: 

Windows/Doors. The windows and doors of your property are always going to be vulnerable during heavy weather of any kind, and winter is no exception, so this is a great place to start your winter storm preparation. Some steps you can take are:

  • Check all weatherstripping and replace damaged items to keep your interiors well-insulated against the cold. 
  • Replace doors and windows with storm-proof versions for protection. 
  • Repair or replace wooden window frames if signs of rot or decay are evident. 
  • Caulk windows and doors inside and out to be sure there will be no drafts. 

Trees/Shrubbery. This is an important area to consider ahead of bad weather; ice and high winds can turn any weak or dead branches into debris that can cause damage:

  • Trim back all overgrown branches away from any building and its electrical wires. This guards against loss of power or property damage caused by icy or wind-blown branches during winter storm conditions. 
  • Clean and dry deck/patio furniture and use a heavy covering if it is stored outdoors. You may want to store items like this indoors ahead of high winds for safety. 
  • All outdoor pipes, valves, and sprinkler heads need to be drained and stored in a safe place to keep them in good shape for spring.  
  • Look for decay, insect damage, or splintering in your deck to prevent further deterioration, and clean away leaves and dirt from between the boards so that mold has nowhere to establish itself.

HVAC/Fireplaces. Your heating systems will need to be in the best condition possible when preparing for winter storms in Nashville:

  • Inspect your fireplace, chimney, and flue system: they need to be clean of soot or creosote and free of cracks that could cause a fire hazard. If you find a cold draft even when the damper is closed, the damper itself may be warped, worn, or rusted, and you will want to fix this issue before winter storms. 
  • Clean or replace the air filter in your furnace for maximum efficiency and improved indoor air quality.
  • If you have an older thermostat, consider replacing it with a programmable unit; this can often bring pretty large savings in energy costs during cold weather. 
  • Make sure fans are switched to the reverse or clockwise position, which will blow warm air down to the floor for enhanced energy efficiency and comfort. 

The team here at SERVPRO of Hermitage/Donelson is always here to lend a hand if you need help preparing your home or business for winter storms here in Nashville. We’re experts when it comes to recovery and repair from damage due to flooding, extreme weather, fire, or accidents, and our team has the expertise and skills necessary to complete all your projects quickly and professionally. Ask us how we can get your home or business Certified: SERVPRO Cleaned!

Creating A Fire Evacuation Plan For Your Business

10/13/2020 (Permalink)

It’s always a wise move to be ready for whatever might happen. Your commercial property is an important investment for yourself and your work staff, and one of the most important things for you to do to guard lives and livelihoods is to create a fire evacuation plan for your business. 

As you are creating your strategy, you will want to think about the types of disasters that are most common to your area in addition to fires; no disaster can be foreseen. 

Some important points to consider while you are creating a fire evacuation plan for your business are:

  • Where are the safest areas for people to go should a fire break out? Establish safe spots that are easily accessible and far enough away that no one will be in danger of fire. 
  • Is a map posted in all public areas? A map leading people to safe areas needs to be clear and labeled properly so that anyone can reference it and easily know where to go. Make sure every language commonly spoken in your area is reflected.
  • What kind of shelters are available for people? In addition to fire safety, keep in mind that these shelters could be used for bad weather, too. For areas that experience tornadoes, for example, an area on the lowest floor or below ground that is constructed to withstand the highest wind forces will be necessary. 
  • How will tenants and workforce members receive emergency alerts or warnings? An alarm system within the building might work best if your commercial building is composed of large shops or warehouses. If your property is an office, then perhaps a phone tree to contact each department or office individually would work best.
  • How will people receive updates? You will need to be able to communicate with your tenants so that they are updated concerning the state of your building. Your business will be discontinued so that the emergency can be handled, and they will want to know when it is safe and when they can exit shelters or re-enter the building and get back to work. Create a strategy where you can communicate with everyone in a timely and efficient way to prevent misinformation and confusion. Text messages could be the best course here, for example. 
  • Is your evacuation plan safe for those with special needs? It is a requirement that any exit strategy is tailored to individuals with any special needs, and you will want to think about older people and those that are impaired visually or in their hearing. Designating areas to gather ahead of time for having volunteers in place that can manage and oversee these situations will be helpful. If your commercial business houses sensitive equipment or machinery that is designed to save lives, this will need to be taken into consideration when dealing with emergency evacuation, as well. 

SERVPRO of Hermitage/Donelson is here to help you in the event of any emergency or accident. We specialize in water and fire damage clean-ups no matter the size, and we are mold remediation experts, too. We can get your home or business Certified: SERVPRO Cleaned. 

We Can Make Your Business Certified: SERVPRO Cleaned

10/6/2020 (Permalink)

You work hard to keep your business premises in great shape and good working order. That’s just good business. It’s not only a great financial decision, but it also gives your customers a sense of who you are as a business person and what they can expect when doing business with you.

Unforeseen events, such as dangerous weather, accidents, equipment failure, or the current worldwide viral situation, are just going to happen, however, and as a smart business owner you know it is vital to take charge of the process of getting things back to normal as quickly as possible to avoid unnecessary loss of time and money. That’s where SERVPRO comes in. 

Certified: SERVPRO Cleaned is our new defensive pathogen cleaning program and goes far beyond standard janitorial cleaning practices; it is proactive viral pathogen cleaning. With over 50 years of experience in biochemical spill remediation and decontamination, you can trust SERVPRO of Hermitage/Donelson to bring a higher standard of clean to the places you do business.

Our trademark cleaning system is grounded in our unique 3 C’s:

  • Consult: Not all businesses are the same, so we’ll tailor a bespoke cleaning program based on the unique needs of each facility.

  • Clean: Based on the agreed plan, an expert deep clean is initiated using our proprietary EPA-Approved Hospital-Grade cleaning solutions and always adhering to the leading level of cleaning and decontamination standards set by the CDC.

  • Certify: You’ll know a business is Certified: SERVPRO Cleaned by the shield posted on their front window. Along with digital emblems and other collateral, this beacon represents their commitment to the comfort and security of their employees, customers, and communities.

Many consumers are uneasy about going back to brick-and-mortar locations, so with that in mind, SERVPRO of Hermitage/Donelson is dedicated to inspiring confidence in communities across the country with Certified: SERVPRO Cleaned

We are industry professionals who maintain high-quality standards in every area. Our technicians are highly trained and certified, and each team member has access to ongoing industry training that enables him or her to do the best job possible. Whether their expertise is in commercial property cleaning or document restoration, if you work with SERVPRO you can be assured that you are getting the best in the business. We handle crime and trauma scenes, biohazards, sewage spills, and contamination, mold remediation, and more. SERVPRO of Hermitage/Donelson is here for you!

What To Do In Case of A Major Water Leak In Your Home

9/24/2020 (Permalink)

A major water leak can cause a lot of water damage to any home, and we know you will want to do everything possible to prevent as much damage to your living spaces and your belongings as you can. Our team SERVPRO of Hermitage/Donelson has some helpful tips for you if you experience a major water leak. 

The first step is to find where that leak originated, so you will need to inspect your home for the source. 

If the leak is an interior one, you may see a lot of water but its source may not be readily apparent. Check the areas around your tubs, sinks, shower doors, toilets, and other appliances that involve water to see where the fault is. You may find the issue under a sink if you have a burst pipe. Inspect all drywall for water damage, looking for buckling, discoloration, and warping; this will tell you if your major water leak is inside your walls. Pay attention to any unpleasant odors; this can mean that you will also need to have a mold infestation handled.

If your water leak is due to a serious structural issue, either before or following heavy weather, you will want to talk to construction experts right away to start renovation or repair work. More wet weather is on the way with the approach of Fall and Winter, so there isn’t much time to waste here. Having a faulty roof or gutter system taken care of ahead of bad weather is a really good choice for the smart homeowner.

Some issues that you find may be things you can take care of yourself, but if you find that you are faced with something beyond your capabilities, don’t hesitate to reach out to an experienced and skilled professional.

Whether your water damage is minor or major, the team here at SERVPRO of Hermitage/Donelson is always ready and happy to help. We handle fire damage, water damage, and restoration projects of all sizes. We’re experts in the areas of mold prevention and remediation, as well. We can get your home or business Certified: SERVPRO Cleaned!

Reasons To Use A Dehumidifier In Your Home

9/15/2020 (Permalink)

You may not be using a dehumidifier in your home, but there are some really great benefits to doing so. Perhaps the most important way they can help is by alleviating the conditions that irritate and even cause allergic reactions. 

Allergic reactions can present as skin rashes, sneezing, difficulty breathing, itchy eyes, and a stuffy nose. When allergies are left untreated, they can lead to asthma and other pretty serious complications, so if you or someone you love suffers from allergies, using a dehumidifier in your home can be a huge help.

Whether you live in an area with a humid climate or just a living space that tends to be damp,  you may be experiencing problems. Limited ventilation in places such as basement spaces, small kitchens, or bathrooms can mean that moisture will build up, so ensuring that these areas are properly ventilated is really important. If that’s not possible, however, you can also opt to use a dehumidifier, and this is a very efficient way to protect your home and loved ones from physical issues that may arise in a damp environment. 

There are some other great reasons to use a dehumidifier in your home. They help by:

  • Reducing humidity levels, making your home less inviting to allergens. 
  • Reducing the possibility that mold will develop on furniture, clothing, and other materials. 
  • Eliminating the odors caused by mold and mildew.
  • Allowing you to breathe easier and reducing irritation to your skin and respiratory system. 
  • Lowering the amount of dust in the home, which can be an irritant.
  • Keeping electronics and tools dry and free from rust and corrosion; their use even prolongs the shelf life of bread and cereals.
  • Helping your clothing dry faster.
  • Lowering energy costs by assisting your HVAC in running more efficiently. When the air in your home is humid, your A/C must work twice as hard to remove the moisture and cool the air. Your unit will wear out faster under these conditions. 

If you have experienced a flooding event in your home or business, remember that the SERVPRO of Hermitage/Donelson team is here and ready to help. We handle cleanup projects both large and small, and we are mold prevention and remediation experts, too.

Preparing For Fall Storms

9/8/2020 (Permalink)

Getting your home ready for the colder temperatures and stormy weather conditions of fall is smart, whether you are a homeowner, a business owner, or both. Weather may be unpredictable during the fall here in Middle Tennessee, but you won’t have to worry about it if you prepare now. Here at SERVPRO of Hermitage/ Donelson, we have some preparation projects for you to consider:

  • Remove dead leaves and debris from your gutters and drainpipes. This will prevent clogging during wetter weather. Drain all outdoor faucets ahead of freezing weather now, as well. 
  • While late summer is not the time to heavily prune trees and bushes, it is a good time to remove any branches that are dead or look like they could prove dangerous during a fall storm. If you have a tree that you think may be dead or dying, contact an arborist to come and take a look at it. If it is actually dead and near your house, you will want to have it removed before anything happens during a fall storm. 
  • Examine all your windows and doors for cracks. If you find any, have them sealed now so that you can stay warm and save energy this fall and winter. You’ll be saving both time and money here!
  • A roof inspection ahead of colder weather will tell you if your roofing needs any attention before fall storms. Loose shingles can be replaced more easily when it’s warm and dry outside. If you have siding on your home, look it over well for any loose sections; fall storms bring wind that can create problems here. 
  • Make sure your entrance walkways are in good shape with no buckling or crumbling. When the surrounding ground is wet it can compromise cement, causing it to crack and split, and that’s an accident just waiting to happen. 

If you need help with the job of preparing your home for the upcoming stormy season, just call the professional team here at SERVPRO of Hermitage/Donelson. We have the experience and skills needed to take care of your property and belongings to keep them safe. We can get your home or business Certified: SERVPRO Cleaned, too!

How To Avoid Fire Damage This Summer

9/1/2020 (Permalink)

Summertime is such a great time of the year. The weather is just right for all the outdoor activities everyone loves. Many of these activities will also create scenarios where fire safety is something to keep in mind. For example, in the summer:

We gather around our barbecues and our fire pits, enjoying our friends and families, and life is good. We also spend time cleaning out sheds and garages or getting our landscaping done, and these types of activities create trash that will need to be disposed of, and while we are waiting to have it picked up and hauled away, that trash then waits at our curbside. Renovation and construction projects often get scheduled for summer, too, and these also create waste that can take time to remove.

One stray spark from a fire pit or a bonfire near a dry pile of wood or wooden fencing can turn a happy event into a disaster, and a lack of good sense near even the smallest campfire can change everything in a second. Here are a few tips to help you avoid fire damage this summer. 

  • Make sure your family and other loved ones understand fire safety before any fire is lit 
  • Schedule trash pickup immediately to avoid large amounts of dry material from sitting in your yard. 
  • Remove dry, dead vegetation from around your home or business premises so that if a fire breaks out, this material won’t provide more fuel. 
  • Using propane tanks can be dangerous, so be sure the person responsible for filling it and using the barbecue understands how to properly handle volatile fuel sources. 
  • Follow the laws of your city and county when it comes to the use of fire, and don’t light a bonfire if you don’t have the clearance to do so. Many people ignore these regulations, but keep in mind that one stray spark on a roof can bring down a neighborhood. 

If you should experience damage from fire this summer, SERVPRO of Hermitage/Donelson is here to help. We are experts in cleanups after fire, as well as water-related disasters, no matter the size of the issue, and we are also mold remediation specialists. We can get your home or business Certified: SERVPRO Cleaned! Call us today for assistance.

HVAC Maintenance For Your Apartment Complex

8/18/2020 (Permalink)

Engaging a professional HVAC company to do maintenance on your apartment complex HVAC systems at regular intervals throughout the year will ensure that all the heating and cooling units on your property are running as efficiently as possible. Inspection and cleaning of the wiring and mechanisms of all your HVAC units will be completed during a professional service call, and a professional will have the specialized training and experience necessary to do this type of job correctly. The comfort of all interiors and the energy efficiency of the buildings themselves are important to you as the owner, and your tenants, too. 

It’s important to ensure that the upkeep that is necessary to prolong the life and efficiency of all the HVAC units in your apartment complex gets done, and done right, and some tasks you can actually complete yourself monthly and seasonally in between your scheduled maintenance call from your professional. These tasks can be:

  • Make sure to use high-efficiency, pleated filters when you are replacing them. Filters of this type contain an electrostatic charge that works like a magnet to attract particles, such as dust or those that carry bacteria. Air filters need to be replaced in every unit, every 90 days
  • Ensure that your landscaping company doesn’t allow grass to shower on top of any exterior units on the grounds while they are cutting your lawn areas so that you can be sure that your HVAC units stay free of grass clippings as well as leaves and pollen
  • Keep at least two feet of space clear around all outdoor heating and cooling units
  • Inspect refrigerant lines monthly
  • In Summer, turn off the water to the furnace humidifier
  • Replace the humidifier filter and turn on the water ahead of the Fall season
  • Replace your carbon monoxide detector batteries regularly
  • Ensure outdoor AC units are on level, firm, and dry ground
  • Clean AC condensate drains with bleach/water mixture on a routine basis

Your professional maintenance company can check all your apartment complex ductwork periodically, too, and this will ensure that everything is sealed properly and ready for your scheduled tune-ups on your apartment complex HVAC systems.

Here at SERVPRO of Hermitage/Donelson, we make sure we maintain all the training and skill sets that are required for taking care of your HVAC system, and we also handle cleanup projects both large and small. We handle fire damage, water damage, and mold remediation, and we can get your home or business Certified: SERVPRO Cleaned!

What To Do When Your Basement Floods

8/14/2020 (Permalink)

A basement flood can create a lot of problems for a homeowner. Since the basement is often used for storage, items such as books, photos, electronics, and textiles can be adversely affected if they become water-logged. Often, the items themselves can become so damaged that they are beyond repair. Your friends at SERVPRO of Hermitage/Donelson have some tips that can help save you from this situation.

Act quickly if you find that your basement is being flooded, but make sure anyone who is involved is being safe. If you have a large amount of standing water in your basement, call your power company, electrician, and/or your professional water damage cleanup team immediately. These professionals have the tools and training to handle the situation properly and will be able to determine the best, and safest, steps to take in beginning the cleanup process without increasing the risk of fire damage from any dangerous scenarios, such as exposed wires, etc.

There are some steps you can take safely, though. A shop-vac can clean up smaller amounts of standing water, and using a dehumidifier or fans will circulate air; this discourages mold growth and mildew. Make sure to keep these machines at least 8 inches away from walls to allow for the best circulation possible. Your air conditioning can be a big help here, too, so it should stay running throughout the building. Make sure no one turns on a window air conditioning unit in the basement while there are damp conditions, however. 

To discourage mold from taking advantage of damp surfaces, you can scrub them with a solution of one cup bleach to one gallon of water while wearing gloves and protective eyewear. Remember to keep the room ventilated while you are doing tasks that involve cleaning solutions.

You can actually save valuable documents and papers by placing them in the freezer if they have been soaked. This may stop the growth of mildew or deterioration. 

Storing important items in your basement may not be a best practice, but if you don’t have space anywhere else, you may want to try using air- and water-tight plastic bins to protect your items against a flooding event. 

Here at SERVPRO of Hermitage/Donelson, we are always ready to help whenever you are dealing with water damage and fire damage, and we are mold remediation specialists, too. We handle large cleanup projects for commercial business owners and smaller projects for area homeowners, and we can get your premises Certified: SERVPRO Cleaned!

Understanding Mold and Our Mold Remediation Process

8/4/2020 (Permalink)

Many of us don’t really understand all the issues and the facts that surround indoor mold. For example, most people don’t know that the spores for all kinds of mold are in the air all around us, and that it only takes a day or two for a colony to get started. Once mold has established a colony, it can never be completely eradicated. It’s vital to understand mold so that you can keep yourself and your belongings safe, and practicing prevention is the best way to do that. 

If you do end up with mold issues, however, remediation can be done to keep the situation from becoming unmanageable, and our SERVPRO of Hermitage/ Donelson team is full of experts at mold remediation. Today we would like to give you some information about our mold remediation process so that you know how it works and what to expect. 

Every mold damage scenario is different and will require a unique solution, but the general mold remediation process is always the same. The steps listed below illustrate our typical process:

  1. Call us right away if you notice an issue. Our emergency contact number is: (615) 246-7851
  2. We will come to your location and do a mold inspection and a mold damage assessment
  3. Our next step will be to contain the mold colony and spores
  4. Good air quality is vital, so we will establish proper air filtration in the area
  5. We will remove all mold and mold-infested materials
  6. Contents and belongings will all be cleaned thoroughly
  7. We will initiate and complete total restoration of your location and belongings

Here at SERVPRO of Hermitage/Donelson, we care about you and your health and safety. If you are experiencing issues from a mold infestation, we are here to help. We maintain the proper training and tools to take care of any mold remediation you might require, and we can help you with proper mold prevention techniques, too. We are also experts in large-scale cleanup projects and we can get your home or business Certified: SERVPRO Cleaned! Call us for help with fire damage and water damage.

How Often Should I Replace My Roof?

7/21/2020 (Permalink)

When it comes to knowing how often you should replace your roof, there really isn’t any hard and fast rule. You have to keep an eye on its condition to be able to tell if you need to start thinking about it. If your roof is showing signs of damage, that could lead to major water or storm damage to the rest of your home. Today, we here at SERVPRO of Hermitage/Donelson are going to share a few potential issues your roof may develop; any one of these may mean it’s time to replace your roof. 


An asphalt shingle roof should last between 20 and 30 years, so if you have a 40-year-old roof, just keep in mind that you will probably need to replace it entirely in the next 1-5 years.


Shingles can curl in two ways: by “cupping,” which happens when the edges of the shingles turn upward; and “clawing,” which is when the edges stay flat and the middle starts to come up. Both are signs of weathering and indicate that potential leaks may possibly be developing, depending on the extent. Every homeowner finds themselves replacing a missing shingle, but it can be just about impossible to get a new shingle to match the color of an old one. Granule colors have changed pretty significantly over the years, and shingle colors often change with years of weathering. If your roof is starting to look like a patchwork quilt, you may want to consider replacing it soon. 


Cracked shingles are typically caused by wind damage, and if the damage is extensive and not isolated to just one area, you should start thinking about replacing your roof within the next few years. 

Algae Or Moss

This is not a big deal when it shows up on your roof, but it doesn’t give your home or business a great look. You don’t want to take matters into your own hands by power washing or scraping it away since that will often chip off all the protective granules and essentially render your shingles useless. You can use a wash that's one part bleach and one part water to remove algae or moss, and if you do decide to replace your roof, consider tiles that are algae-resistant.


This issue is pretty obvious: if light can get in through your roof, so can rain. If you see any water stains during the next rainfalls, and if they spread or expand, you have an active leak, and it is time to contact SERVPRO of Hermitage/ Donelson immediately to help remediate the water damage and potential mold growth.


A sagging roof is typically an indication of a structural issue and demands immediate attention. There could be a problem with the decking in the attic or with the supports in the foundation, which is even worse. You're not necessarily in imminent danger, but this is the kind of thing that's a lot easier to take care of when it's small and localized, so call your roofing professionals right away for this roofing issue. 

When it comes to replacing your roof, there is no hard and fast rule. If you are experiencing water damage, it is probably time. remember that SERVPRO of Hermitage/Donelson is here to help if you are dealing with water damage, fire damage, or a mold infestation. We are committed to getting your business Certified: SERVPRO Cleaned!

Removing The Smell Of Smoke From Your Furniture

7/14/2020 (Permalink)

The odor of smoke always lingers longer than anyone wants it to, whether it is cigarette or cigar smoke, or if it was caused by a fire. Today, we are going to share a few tips to help you in removing the smell of smoke from your furniture, whether you are handling fabric or wood. 


Two cups of witch hazel and twenty drops of essential oil can be a very efficient and cost-effective way to get rid of the odor of smoke from your furniture. Place the mixture in a glass spray bottle and shake well; spray liberally onto your furniture fabric and allow it to air dry. The oil will help to absorb the smoke odor instead of just masking it, and if you use a favorite scent of oil, you will be able to enjoy the improvement that much more.  


Sprinkle a small amount of baking soda on a corner of the piece first, as a test, and let it sit for about an hour, then vacuum it away. Once you have determined that your furniture will not be negatively affected, cover both the exterior and interior of your pieces with the baking soda and let it absorb the smoke odor for up to eight hours, depending on how bad the smell is. You can then just vacuum up the baking soda from the exterior parts. We do recommend that you wait a week before removing the baking soda from the interior since this area will probably have been more affected by the smoke. Repeat this process as needed. You can also clean your wooden furniture using this wet method: Apply Murphy’s Oil Soap, using an amount approximately the size of a nickel, to a soft sponge; you can also use a 50/50 mixture of water and vinegar here. Gently rub the affected areas in a circular motion, which will help you avoid damage to the wood surface and finish. Allow your furniture to air dry in a warm interior space, although make sure not to place your piece in the direct sunlight, as it could cause the wood to warp. 

If your furniture and other belongings have been negatively affected by unpleasant smoky odors and you can’t seem to get the results you want by doing it yourself, remember that the team here at SERVPRO of Hermitage/Donelson is always ready to help with smoke odor, fire damage, water damage. We handle mold prevention/remediation, as well, and we maintain the necessary training, skills, and equipment that will help us to get your belongings back to normal as soon as possible. We are committed to getting your property Certified: SERVPRO Cleaned!

Deep Cleaning For Your Business

6/29/2020 (Permalink)

A deep clean will bring many benefits to your business, your employees, and your customers. While regular cleaning services may save you money, you may need something more. In the long run, you won’t regret hiring SERVPRO of Hermitage/ Donelson to make your business Certified: SERVPRO Cleaned.

Your employees will be happier and healthier when they work in an environment that is free from dust and dirt. A fresh, clean workspace will keep your employees healthier and more productive the whole year round, while your customers will enjoy a spotless environment as well. A business owner that keeps their premises in top shape is considered to be conscientious in all their business endeavors. 

One deep cleaning project is the cleaning of ventilation systems; these are often the biggest contributor to poor indoor air quality. Many business owners fail to realize the importance of clean indoor air. Air may be contaminated with different types of particulates, which are then continuously circulated by the ventilation system, and polluted indoor air quality will often lead to a significant drop in worker productivity due to sickness. These ventilation systems and air ducts need to be cleaned regularly to keep them free of pathogens and other irritants. When any allergens, bacteria, dust, debris, mold, and dirt are removed from the air ducts, not only will it be easier and healthier to breathe, your HVAC system will also perform more efficiently. 

A thorough cleaning of your workplace environment is also advantageous because it will help prevent the spread of germs and other contaminants. Disinfecting shared areas, such as bathrooms, breakrooms, and training rooms, decrease the possibility of employee illness. It’s a good idea all year long and not just during flu season. 

Another aspect of deep cleans is carpet, walls, and hard floor cleaning. By wiping down walls and deep cleaning your floors, it will remove any dirt and make your business more presentable. 

For any and all commercial cleaning services, don’t hesitate to give us a call here at SERVPRO of Hermitage/Donelson. We are experts at all kinds of cleaning and we can get your business Certified: SERVPRO Cleaned.

Cleaning Your Hotel Carpets

6/23/2020 (Permalink)

The classy first impression you want your hotel guests to experience is going to be negatively affected by unkempt carpeting. We have some tips to share that will help you maintain your carpet to the highest standards possible; keep in mind that your friends here at SERVPRO of Hermitage/ Donelson are ready to help at a moment’s notice if you experience an event that leaves you with hotel carpet that needs serious attention. 

Here are a few of our best practices for cleaning your hotel carpets:

Stains. There isn’t really much difference between spots and stains. All that it takes for a spot to become a stain is to neglect to remove it right when it occurs. Any spot should be immediately soaked up with an absorbent material to remove as much of the spill as possible. This should keep the spot from becoming a more unsightly stain. 

Pre-treating Carpets. Carpet cleaning chemicals can leave behind residue that will actually collect even more dirt, and only properly diluted chemicals that break down these stains and rinse clean should be used for spots. Make sure you allow your pre-spray to penetrate the spots for a while so that they can do their work. 

Daily Carpet Care. Regular cleaning, such as vacuuming every day, can vastly reduce your need for deep cleaning, especially when it is done with high-quality equipment. Supply your hotel with backpack-style vacuums that will be easier for your staff to use, and make sure you use properly dated filters; completing periodic deep carpet extraction cleaning in your hotel is essential to keep carpeting dry, which prevents mold growth, as well. Daily vacuuming removes dirt and dust quickly before it has time to get wet and become embedded in your carpeting. 

Routine Maintenance. Make sure your team knows how to clean your hotel carpets correctly, using all the established machinery and cleaning solvents as per manufacturer’s directions. The most efficient way to ensure that your carpeting lasts is to establish a routine maintenance plan that is executed by properly trained cleaners. 

Call a professional cleaning company to come in and help you when it’s time for large-scale deep cleaning of your hotel carpets. The SERVPRO of Hermitage/Donelson has all the necessary deep-cleaning expertise that will ensure your hotel is Certified: SERVPRO Cleaned.

Preparing Your Yard For Storm Damage

6/9/2020 (Permalink)

We advise homeowners to prepare their homes and property for storm season, whether it’s winter or summer. Extreme weather can lead to power outages and disruption of communications, as well as damage to personal and business property and belongings. Flooding and debris can make a mess of your property, and your yard is no exception.

Here are some essential safety tips to help you prepare your yard for storm damage:

  • Walkways. In advance of a storm, it would be wise to make sure that all walkways allowing you free access to the buildings on your property are in good repair and that they can withstand excessive amounts of water that may come from a summer storm. If you can’t safely walk to your house or your outbuildings, injuries and accidents can happen to you and those you love.
  • Furniture. When you receive warning of bad weather, secure all patio or deck furniture, or move the items indoors. If the winds get extremely high they could end up becoming dangerous as they are blown about.
  • Fencing. Inspect your fencing and gates to ensure that they are in good condition. High winds and flying debris can knock even the strongest fence over, and that creates a lot of work for you after the storm is over.
  • Drainage. Make sure that you have good drainage in your yard. Standing water can create issues all by itself, such as mosquitoes, sinkholes, and other hazards.
  • Landscaping. Before storm season comes, make sure all dead or unhealthy trees and bushes are trimmed back or removed. Cut away branches that are not stable, and clean up those items that may be littering your premises. Flying tree branches and other debris can cause major damages to your property when a storm hits.

Our team SERVPRO of Hermitage/Donelson truly cares about your safety and the safety of your loved ones and your property. If you need help after an extreme weather event, call us. We are experts in repair caused by water damage and fire damage, and we specialize in mold prevention and remediation.

Restoring Your Furniture After Water Damage

6/1/2020 (Permalink)

If you have some furniture that has experienced water damage, the damage can often be manageable and you can handle it by following some simple DIY steps. If you have some furniture that needs care after flooding or weather-related water damage, here are some tips you can follow to restore your furniture and carpeting, and always remember that the SERVPRO team is ready to assist you with the jobs that require professional expertise. 

Wood Care. When a piece of furniture made from wood has been soaked in water, the first step you will need to take is to let it dry completely. Place it in a room that is warm and that enjoys good circulation; you can decide to turn on the heat and fans, as well, and that can be helpful. If the outdoor temperatures are warm, place the furniture outside, but take care that the temperature is truly warm enough - cool weather will cause the piece to dry more slowly and mold or mildew may appear. Weather that is TOO warm won’t be much help, either; air that is too hot will cause cracks to form in the furniture. 

White Spots. If you find white spots on the furniture, mix a solution of toothpaste and baking soda in equal parts. After dipping a wet cloth in this solution, rub it around and on the spots and polish the area with a dry piece of fabric made from cotton. Helpful Tip: This method can be used to remove water rings from drinking glasses, as well. 

Black Spots. Black spots indicate that water has seeped through the finish into the wood itself, and that leads to mildew. If you see this issue developing, it will require you to remove the finish, clean the mildew with a bleach solution, and put on a new layer of finish to bring your furniture back to its original beauty. 

Veneer. The veneer on your furniture may have buckled or warped through contact with water. You can soak the veneer with a moisturizer to cause it to lie down flat and then wipe it clean and dry. Next, fill a syringe with veneer glue, place the needle tip between the veneer and the body of the furniture and empty the syringe slowly. After it is removed, place a wood block on top of the veneer and wait for the glue to dry; make sure you are following manufacturer recommendations. 

When it comes to recovery of your property and possessions from water damage, the SERVPRO of Hermitage/Donelson team is always here to help you get back to normal. We are experts in the area of restoration from either water damage or fire damage, and we are also mold prevention and remediation experts.

Most Common Causes of House Fires

5/26/2020 (Permalink)

According to reports, there are more than 350,000 house fires every year in the U.S. that cause millions of dollars of damage to homes and businesses, as well as suffering due to injuries and death. Here are some of the most common causes of house fires, as well as a few tips on how to avoid them:

  • Cooking. This is the most common cause of fire and is often caused by grease that is overheated on a stove or in the oven. Grease is very flammable and can combust spontaneously, and once it is ignited it is almost impossible to control. Never leave the kitchen unattended when cooking in oil or if the food you are cooking produces grease, and if a grease fire starts, do not use water to try to put it out. Use baking soda instead. 
  • Heaters. Space and baseboard heaters are common causes of fire as well, especially if items made of fabric or combustible materials are placed too close to them. Electrical heaters are also dangerous if the wiring is faulty or if flammable items get too near. 
  • Electrical Wiring. Short circuits causing arcing are a common culprit, as are circuits that are overloaded.
  • Smoking. Cigarette butts dropped on furniture, carpets, or other flammable materials are yet another common cause of house fires. This often happens due to the smoker falling asleep. Smoking in bed is especially dangerous since it only takes a single stray ash to ignite bedding or clothing. 
  • Burning Candles. Candles are a common culprit of house fires. Always extinguish them when you leave the room, and keep them at least 12 inches away from any flammable materials. 
  • Flammable Chemicals. Residential chemical fires occur when vapors from gas and other petroleum liquids reach a high temperature or when the fumes contact a source of an open flame. Store all fuels and other chemicals in their proper containers and keep them in locations that are protected from heat. 
  • Rags. Another cause of fires is when oily rags spontaneously heat up. Never store oil-soaked or chemical-soaked rags, and never stack them in a pile. Heat can be spontaneously generated when the fumes combine with oxygen. These rags should be spread out in an outdoor location until the oil evaporates. Once thoroughly dry, they can be washed for reuse; remember here to wash them by hand and not in your washing machine. 
  • Holiday Decorations. Christmas trees are a holiday tradition for many families, but they can be a fire risk. Live evergreen trees tend to dry out over time, and by the end of the holiday season, they can pose a very serious danger of flash fire. A hot light or a spark can immediately set the tree aflame, and such fires spread incredibly fast. If your family will be using a menorah during Hanukkah celebrations, always remember to keep an eye on it while it is burning, and never leave small children unattended in the same area. 

If you experience water damage or fire damage, give us a call. The team here at SERVPRO of Hermitage/Donelson has all the training, equipment, and expertise necessary to get you back to normal right away after a fire.

Why Your Business Should Have An ERP

5/19/2020 (Permalink)

An ERP, or Emergency Ready Plan, is a method of planning for emergencies before they even occur. Why should your business have an ERP? Your emergency strategy will be carefully devised to guide you and your employees when taking the decisive action necessary during a disaster of any size. The SERVPRO Ready Plan information will give you the security of emergency preparedness, and your plan information can be downloaded into our Ready Plan app to instantly share with SERVPRO so that the damage can be intercepted right away. 

Here are some things to consider while putting your ERP into place:

Planning Ahead

  • Talk with your employees to formulate as many disaster scenarios as they can come up with. One of the worst calamities in the US occurred in the 2010 Nashville flood here in Tennessee, when the city was deluged by almost 14 inches of rain within 36 hours - most of us remember that event very well. Studying such tragedies can help you more effectively project other possible disasters to better plan for them. 

Protecting Everyone

  • It is necessary to create an ERP that protects anyone in the building. The Department of Homeland Security refers to this as “Protective Actions for Life Safety,” and includes:
    • Fire Drills. Rehearsals for action during a fire.
    • Sheltering. Sheltering staff during a natural disaster.
    • Sheltering in Place. Sheltering staff during a man-made emergency.
    • Lockdown. Eluding an active shooter.

Incident Stabilization

  • Stabilizing an incident means preventing further damage on the scene. This can be accomplished by training your employees in various rescue procedures including:
    • First Aid and CPR
    • Proper Use of Fire Extinguishers

Evacuation Team

  • Without guidance during an evacuation, people will often panic. Consider adding an evacuation team to your ERP:
    • Assign point persons to guide evacuees out of the building.
    • Appoint helpers to assist persons with disabilities.
    • If an exit is blocked by a hazard such as a collapsed ceiling, make sure the evacuation team is trained to redirect employees to an alternate exit.

SERVPRO of Hermitage/Donelson is a reliable, professional provider of emergency cleaning and restoration services when you experience fire and water damage. SERVPRO can expertly help you devise an effective Emergency Readiness Plan for your business here in the Hermitage/Donelson area.

How To Handle A Flood In Your Apartment Complex

5/13/2020 (Permalink)

Water damage from a flood in your apartment complex can make units impossible, and even unsafe, to live in, and can even ruin personal property permanently. No matter the size of the flooding, it can have long-lasting consequences, both to you as the owner and to your residents. 

Here are some important tips on how to handle a flood in your apartment complex:

  • Safety. Safety is always the very first consideration in any emergency situation. Even the most minor flooding event can create unsafe conditions, such as washing out walkways or causing deep potholes in the parking areas, so you will want to inspect your grounds thoroughly to identify any unsafe situations that have become an issue. Log these observations and take plenty of pictures and videos, and make sure that your residents are notified to stay clear. 
  • Inspections. Visit each affected unit to see what kind of damage there may be. Pay special attention to mold infestations, especially. Wet surfaces are fertile environments for mold, which can further damage the apartment and create substantial health hazards.
  • Responsibilities. You will be responsible to repair the damage up to a point. Be aware of your tenants’ rights, as well, and always do the right thing (It’s good advertising)! Some residents may be under the impression that the owner is liable for the replacement of personal property, for example, and this may not be true in every instance, so knowing the laws will really help here. The principles that support the rights of tenants are pretty much the same in every state, with each state varying in some of the specific details. You or your residents can consult the local housing authority or a tenants’ rights organization if there are any disagreements or if clarification is needed. 
  • Rent Payments. If a resident has to leave their unit due to severe water damage, they do not have to pay rent for that particular month or until their apartment is completely repaired. In addition, if the apartment is totally destroyed they can request to cancel their lease if they do not want to move to another unit.
  • Professionals. After you have ensured that the safety of all involved is secured and you know where the repairs need to be made, call in a professional repair company with the expertise and equipment needed to get you back to normal as soon as possible. You are required by law to get these repairs completed in a timely manner and to ensure that units are fit to live in, so make sure you use a company that has a great reputation for thorough and timely completion of all projects.

Here at SERVPRO of Hermitage/Donelson, we have the experience and skill you need to get your apartment complex back to pre-flood condition as soon as possible! We are water damage, fire damage, and mold remediation experts.

Keeping Your Hotel Free From Mold

4/28/2020 (Permalink)

Mold is very unsightly, unhealthy, and costly to your hotel business. Today, we are sharing some steps that will help you keep your motel or hotel business free from mold so that your business won’t be adversely affected. Your guests will thank you!

  • PROBLEM AREAS. Do an audit of your business premises to identify problem areas. If you find windows in some rooms frequently damp, or any persistent leaks in ceilings or hallways, these will be areas to focus on right away. Preventing mold from taking hold and spreading can be as simple as ripping up carpet or using cleaning and renovation products that are mold-preventive.  If you are in need of mold inspection services, SERVPRO of Hermitage/Donelson is just a phone call away and ready to assist you in your mold inspection and mold remediation needs!
  • KEEP IT DRY. Mold growth can’t occur without moisture, so take care of wet areas immediately. Seepage after heavy rainfalls or melting snow and ice, carpet spills or minor flooding due to broken pipes, etc. need to be fully dried within 24 to 48 hours. Make sure any affected bedding and furniture are either cleaned and dried completely or removed from the area entirely to prevent the need for mold remediation services. 
  • PROPER VENTILATION. All areas need to be properly ventilated, including the kitchen to the on-site laundry, if you have one. Your housekeeping staff needs to be trained to keep a lookout for leaking AC units and plumbing in guest areas, and everyone should know what to look for in break areas, bathrooms, and other areas where they work daily. Dehumidifiers might be appropriate to use, especially in more humid regions or during very wet seasons in your area to prevent water damage and mold growth.  
  • WEATHER. Regular inspection of exterior doors, windows, and roofing can expose any leaks or improper fits right away. Even the smallest leaks can, over time, cause a mold issue that can be difficult to eradicate. Making sure rain gutters are kept clean of dirt and debris is another preventive measure that can help. 
  • VEGETATION. Do you use live plants in your decorating scheme? They are beautiful and useful, too; they help to purify the air of indoor spaces. They can also accumulate mold on their leaves and in their pots, though, so make sure that part of their regular care involves checking for mold. Natural food stores carry products that can be added to water for your plants to keep excess moisture down while being safe for the environment. 
  • MOLD-RESISTANT PRODUCTS. When it comes time to repair or renovate, there are many mold-resistant products on the market to choose from today, such as drywall or Sheetrock. Many paints now include mold-inhibitors, as well, which are a great asset in the battle against mold, and these may be a helpful choice for your hotel if you are repairing or renovating any of your spaces.

Here at SERVPRO of Hermitage/Donelson, we are experts when it comes to water damage and fire damage as well as mold prevention and remediation, and are here to conduct a mold inspection if you think you have developed an issue.

How To Handle Storm Damage Before Professional Help Arrives

4/21/2020 (Permalink)

A heavy storm, hurricane, or tornado may mean you have some serious damage to deal with, and that can be difficult if you have to tackle it by yourself. Today we are sharing some tips that will help you manage storm damages before the professionals arrive. 


  • Listen to your radio or local news station to hear all the updates and advisories that will be aired for your area. Don’t go outside until instructed that it is safe to do so, and when you do venture out, make sure you stay away from downed power lines and any metal objects nearby. 
  • Standing water isn’t safe to go into, so don’t wade into these areas. Damaged trees with dangling or broken limbs also need to be avoided. 
  • Once you know that your own family members and loved ones are okay, be sure to check on your neighbors, especially the elderly or disabled. 
  • Turn your gas off if you can smell it, and avoid using candles or any other open flames indoors. 
  • Make sure your sewer system is working before using any sinks or toilets and be careful when consuming any perishable foods. If these foods have been warmed up over 40 degrees, discard. 
  • Keep your pets indoors, and use leashes if they must go out. 
  • Watch out for snakes and other wild creatures; they will be disturbed due to the wild weather and may be more aggressive than normal. 
  • Don’t attempt to drive unless you absolutely have to, and watch out for damaged bridges and undermined roadways. 


  • When climbing ladders, working on your damaged roof or using machinery like chainsaws to cut away tree branches, etc., use extreme caution. 
  • If your roof is damaged to the point of allowing more water indoors, cover it before more rain comes into your area. Open windows and run fans if your interior has suffered water damage.


  • Make sure you document all the damage to your home by video or photographs and compile the most complete list possible of all damaged items before you clean up.  
  • Your homeowner’s insurance policy should be read thoroughly so that you know what is and what is not covered before you ever contact the company. If you have trouble getting in touch with them, use any means available, such as phone, email, fax, and even letters. 


  • For the bigger jobs, it is probably going to be necessary to call a professional restoration company. 
  • Check with your insurance representative before hiring a contractor, and avoid those companies that go door-to-door after a storm to drum up business.
  • Contact your local homebuilder’s association to obtain recommendations for reputable contractors. 
  • Get more than one written bid, and make sure you understand what each bid includes. Be patient with reputable contractors after a storm, as they may be overwhelmed with projects. They will get to you as soon as possible!

If your home and property have suffered damage from storms or other extreme weather and you decide you need the help of some professionals, the team here at SERVPRO of Hermitage/Donelson is here to help! We have the skills, experience, and tools necessary to get you back to normal as soon as possible.

What To Do When Your Kitchen Catches On Fire

4/7/2020 (Permalink)

A fire in the kitchen can happen with no warning, and you will need to act fast to keep it from getting out of control. Take stock of what kind of fire you have and where it is so that you can act appropriately. 

Here are some tips on what to do when your kitchen catches on fire:

  • If the fire starts in your oven, turn the oven off and close the door immediately; make sure to leave the door closed. Lack of oxygen will suffocate the flames. 
  • If the oven continues to smoke and you think the fire may be building, call the fire department right away. 
  • When you experience a fire in your cooking pan or pot, use your oven mitt to put the lid on right away, and move it off the burner. Turn off the stove and wait for the lack of oxygen to stop the flames inside your pot. 
  • If you are not able to safely put the lid on the flaming pan, or if there is no lid readily available, put your fire extinguisher to work. Always aim at the base of the fire, not the flames themselves. 
  • Never use water to put out a grease fire. Water repels grease and can spread the fire by splattering the grease when you apply it. Try one of these methods instead:
    • If the fire is small, put on the lid and turn off the burner.
    • Throw plenty of baking soda on it. Flour is not a good substitute here; it can explode or make the fire even worse. 
    • Smother the fire with a wet towel or other large cloth. 
    • Use a fire extinguisher. 
    • Caution: Swatting the fire with a towel, apron, or other material, is likely to fan the flames and spread the fire. 
    • If the fire is spreading and you don’t have control, get every person and pet out of the house and call 911! 

For cleanup after any type of fire, the SERVPRO of Hermitage/Donelson team is here to help, and we can be on the scene right away. We are also experts in cleanup from water damage, as well as mold prevention and remediation.

What To Expect From A Commercial Restoration Project

3/31/2020 (Permalink)

As a business owner, you already have a lot on your plate on any given day. You need to know who to call when something goes wrong or your business is damaged. Whether the damage your business is experiencing is from water, fire, or other weather-related issues, you need a company with the expertise and availability to assist you quickly after a disaster. 

Here are some things to look for when seeking a Commercial Restoration Company.

  • Efficiency.

Lost time is lost money. When looking for a company to help you restore your business, you need a team that understands how important and necessary it is to get your business back up and running as quickly as possible.

  • Availability.

When in the midst of a disaster, you need to be able to pick up the phone and have immediate assistance from a team of highly trained professionals. It is important to pick a company that is available 24/7 for emergencies and near your business. 

  • Communication. 

In times of stress, you need people who can talk you through it and communicate a plan, not add to it. When seeking Commercial Restoration, make sure you find someone that is ready to communicate a plan, a time frame, and peace of mind. 

SERVPRO of Hermitage/Donelson is ready to be that company for you. We have experience in damage restoration and have covered commercial loss for many clients. Here are examples of restoration projects we’ve handled:

  • Flood Damage
  • Fire Damage
  • Inclement Weather Damage
  • Damage from Equipment Failure
  • Damage from Vandalism
  • Damage from Accidents 
  • Damage due to Aging of Property

We are available 24/7 and are experts in restoration projects in restoring businesses to their proper condition. If you would like to receive assistance from our team of highly trained professionals at SERVPRO of Hermitage/Donelson, call us at  (615) 885-3906 or seek assistance online!

Restoring Your Hardwood Floors After Water Damage

3/17/2020 (Permalink)

The flooring in your home is a key aesthetic element and expense in every home. Hardwood floors are expensive, but beautiful if kept in good condition. Water damage on flooring can be time-consuming and stressful, depending on what type of floors you have. If you suspect you may have any type of water damage in your flooring, it is necessary to immediately start the cleanup process in order to ensure your floors are restored properly and avoid costly damages. Dismissing any kind of water damage could cause mold development, leading to more substantial and damaging effects. 

Restoring your flooring.

  1. Wear protective gear. First, ensure that you are taking all the proper precautions for your health and safety. Wear gloves, boots, and a mask to avoid exposure to any possible mold. 
  2. Clear the area. Move any furniture and clear the damaged room of objects before inspecting the water damage. Make sure the electricity to that room is cut off in order to take safety precautions and prevent any power surges. 
  3. Dry up any visible water. Begin by using a wet/dry vacuum and towels, making sure you absorb any and all water that is only on the external flooring first. This can prevent it from leaking into the subflooring, causing more time-consuming repairs. Afterward, set up fans and dehumidifiers in order to properly dry and ventilate the area. The process of air drying could take anywhere from 7 to 10 days. 
  4. Clean any debris. Clean any and all buildup of dirt with detergent and a brush. Continue to do this until all of the flooring is clean and free of debris. Keep the fans and humidifiers running, and rinse the floors with clean water after you have finished. 
  5. Refinish the flooring. After the floors have been thoroughly cleaned and dried out, they may still have some cracks and blemishes. This is expected through the process, and the floors can be refinished now that they are restored and clean. 

It is important to have the proper knowledge and equipment to thoroughly finish the hardwood flooring restoration process. At SERVPRO of Hermitage/Donelson, we understand how overwhelming and stressful water damage can be. We specialize in water damage restoration and would be happy to help and take the stress off your shoulders. Reach us at (615) 885-3906 or seek assistance online!

Cleaning Your HVAC System

3/10/2020 (Permalink)

It is necessary to continue to keep your HVAC system clean and in good condition to avoid large amounts of dirt and dust from getting trapped. Like any piece of equipment, the HVAC system needs to be cleaned in order to be kept in good condition and avoid costly damages. If the HVAC system had a buildup of dirt or growth, it could potentially compromise the efficiency and performance of the system. While it is important to have your HVAC system professionally cleaned, there are a few ways to cut costs and clean on your own. SERVPRO of Hermitage/Donelson has a few tips in order to get started on cleaning!

Inspect Air Filters.

One important element that can be done at home is changing out the Air Filters in your HVAC system. Too much dirt or bacteria in the filters can slow down the system or potentially cause health issues. It is important to check and update your air filters routinely, every 30 to 90 days is recommended. 

Listen for anything unusual. 

While this one may seem obvious, it’s easy to dismiss any unusual noises or not recognize what consistent sounds your HVAC system makes. Try to listen closely to the sounds your HVAC system makes so you can recognize anything out of the ordinary. If you notice that you have been hearing sounds you haven’t heard before coming from your system, try to locate the sound and find a solution or contact a professional. 

Look out for debris. 

If your system is outdoors, you will likely see a buildup of dirt, leaves, and debris on your HVAC system. It is important to routinely clean this buildup in order to keep airflow consistent. You can do so with gloves and hands or use a hose to wash off any accumulation of debris. 

While these are just a few tips to keep your system in good shape, you can contact our highly trained team of professionals at SERVPRO of Hermitage/Donelson for more advice or cleaning assistance at (615) 885-3906!

Spring Storm Damage Prevention Tips

2/25/2020 (Permalink)

As a business owner, it is your responsibility to protect your business from damages and injuries that could potentially happen from damage due to bad storms. Although storms are difficult to predict, you can never be too safe when it comes to protecting your business. We have a few tips to ensure you are taking all preventive measures possible in order to take proper care of your business. Here are just a couple ways to prevent damages and ensure your employees are safe and your business avoids costly damages. 

Check the state of your business before any weather damage hits. The state of your business prior to any potential storms needs to be thoroughly assessed and documented. 

When filing insurance claims, it is necessary to have before and after pictures of your property.

Inspect the roof. Roofs can leak and potentially cause water damage to your business. In order to avoid this, your roof should be in the best shape and without any issues. Make sure there aren’t any shingles that could cause water to leak through your roof and into your business. It is also important to inspect your ceilings for any discoloration that could also potentially cause water damage.

Inspect your gutters. Clean your gutters consistently throughout the year to prevent them from getting clocked and adding cracks to your foundation. Gutters are designed to keep water away from your property, so it is necessary to ensure the gutters are working properly. If there are cracks in your foundation, water could leak in and cause flooding in your business.

Check the property for potential debris. High winds can cause debris to fly and cause damage. Look around your business for trees that have the potential to fall and threaten your property. If you see any trees that pose a threat, consider seeking assistance in order to help you eliminate them.

SERVPRO of Hermitage/Donelson understands that sometimes things happen, and even with all proper precautions storm damage can still affect your business. If you or your business have experienced damage from a storm, contact us to help you repair the damages. You can reach SERVPRO of Hermitage/Donelson at (615) 885-3906!

Cleaning Smoke Damage out of Your Kitchen

2/18/2020 (Permalink)

We all know that the smell of smoke tends to stick. It can be extremely difficult to completely remove this strong odor and get the important areas of your home restored to be clean and healthy once again. At SERVPRO of Hermitage/Donelson, we understand that this process can be overwhelming. If you are stressed and tired of trying to get the smell of smoke out of your home, give us a call at (615) 885-3906!

With that being said, it is possible to assess the smoke damage at home on your own. We are here to give you a couple of tips in order to ensure your home is back in great shape!

Proper Ventilation: This tip is huge in order to start the process of smoke damage removal. You want to make sure that your kitchen is properly vented, and has airflow coming in. If there isn't already a fan in your kitchen, we suggest putting one in and opening any windows in your kitchen in order to circulate air.

Throw away soot infected items: Make sure any opened food that was infected with soot from the fire are disposed of. Any appliances and areas that were exposed to the smoke damage should be cleared or removed and cleaned properly.

Use TSP:  A common and effective chemical used is trisodium phosphate, commonly known as TSP. This chemical is very strong and can potentially be toxic, so make sure you’re using gloves and taking the proper precautions for safety. Use TSP and a sponge to clean the infected area.

Cleaning the smell of smoke: Use deodorizer in carpets and use vinegar as a cleaner to absorb the smell. Vacuuming can also help to ensure you are sucking up all of the smoke trapped in the carpet. Be gentle in order to avoid stains.

If you are still concerned about smoke damage and cleaning or would prefer assistance, our team of highly trained professionals at SERVPRO of Hermitage/Donelson is always happy to help! Reach out to us at (615) 885-3906, or get assistance online!

Dealing With Water Damage In Your Attic

2/4/2020 (Permalink)

Considering the attic isn’t an area that is used often by homeowners, it’s easy to forget about it. This is the main reason water damage in the attic often goes unnoticed. If water damage isn’t addressed, it can cause more damage to the areas below the attic and potentially cause mold. The signs of water damage usually include water stains, mold, or musty odors in your home. It is important to make sure you take the proper steps to assess the damage as soon as you notice in order to assure your safety and health, and avoid expensive repairs. 

In order to address the damage, you must first find the source of the problem. Begin by evaluating the damage. Where is the water coming from? Could it be a burst pipe or a hole in your roof? Make sure to check the roof for leaks on a regular basis. The water damage in your attic can also be caused by a lack of ventilation. Humidity can get trapped in the attic and cause a buildup of condensation, which causes water damage. Be sure to remain safe throughout this process and turn off all electrical items before touching anything. 

The next step is to inspect for mold and fix any leaks. As previously mentioned, water damage can lead to a more serious issue, mold, and mildew. Mold can grow in as little as 24 hours, and it’s easy for it to go unnoticed. When inspecting for mold, it is important to take the proper precautions and be careful. Some mold is toxic to humans and if the mold is a serious issue rather than a small one, it’s best to contact a professional. It is also advised to contact a professional before attempting to fix any leaks unless you have to tools and skills to do so with ease. 

SERVPRO of Hermitage/Donelson is always ready to help and assist you with any water damage or mold you may have! If you’re in over your head with water damage, give us a call at (615) 885-3906!

HVAC Maintenance For Your Commercial Property

2/4/2020 (Permalink)

As a commercial property manager or owner, it is important to maintain your property and keep it in the best condition during all seasons. Maintaining your HVAC system can help avoid costly damages and extend the life of your equipment. Here are a few helpful tips in order to assure your equipment stays intact.

  • Perform inspections regularly. 

It is important to regularly inform inspections on your HVAC system. This prevents any surprise damage and allows you to be more prepared for expenses that may come up due to necessary maintenance.

  • Replace air filters.

Replacing the air filters when needed will assure that your equipment is functioning at its best. Keeping the air filters clean in your HVAC system is an essential element of maintenance. Dirty filters can restrict airflow and slow your system. If the air in your HVAC is flowing properly, it will reduce strain and allow it to function more efficiently. 

  • Monitor your thermostats. 

If your thermostat isn’t set to a consistent temperature and is changed regularly, it can cause your system to work too hard and struggle to keep up with the switch from heating to cooling. Monitoring your thermostat can help to keep your system from developing more wear and stress.

  • Repair any minor issues as they come up.

Although the major issues should be left to professionals, repairing damages such as leaks and air ducts should be a consistent part of maintenance. It is important to assure that smaller issues don’t get left alone for too long, causing them to become costly damages and more work.

These are just a few tips to keep your system running smoothly. If you come across any large damage within your HVAC system or would prefer assistance in any of these areas, our team of highly trained professionals at SERVPRO of Hermitage/Donelson is always happy to help! Reach out to us at (615) 885-3906, or get assistance online!

Chimney Cleaning Tips

2/4/2020 (Permalink)

Owning a fireplace can add a sense of life and warmth to your home. In order for your fire to run efficiently and safely, it’s important that your chimney stays clean. Keeping a clean chimney will also prevent dangerous chimney fires that could potentially cause you to lose your home. Chimney fires are fires that start with few large sounds resembling gunshots and eventually cause an explosion. The fires can typically not be handled by homeowners. Firefighters often have to shoot water from the top downward, which can cause the house to suffer from flood damage. More often than not,  the entire house is lost. One of the most common causes of chimney fires is a poorly maintained chimney. Your chimney should be cleaned once a year, either by you or by a professional (which we recommend.) However, if you have the tools and confidence to do it on your own, SERVPRO of Hermitage/Donelson is here to give you a couple of tips to get you started.

Inspect first.

  • First, you need to inspect your chimney and begin by removing the creosote, which is soot that has condensed and becomes a toxic substance. Creosote is tar-like, and if the buildup is too high then it can catch on fire. Make sure your fireplace is cooled off before you begin the inspection or any cleaning.

Use a plastic tarp.

  • Using a tarp around the front of the fireplace will help protect the floors in your home. This will also make the process of cleaning up more efficient. 

Sweep the interior.

  • Use a brush to remove creosote buildup inside the chimney. You may need a long attachment to hook to the brush in order to reach the flue and spin the brush. The flue looks like a small metal door near the top of the chimney. Make sure to keep the flue open until you are done cleaning.

Choose a cleaner and brush the interior.

  • Use a brush dipped in a soot eraser to brush all inside the chimney and start as high as possible in order to get as much of the debris out as you can.

These are only a few tips in order to get your chimney cleanup started. If you need more assistance or help from a professional, SERVPRO of Hermitage/Donelson is prepared to help you with any chimney maintenance or cleaning you may need. Call us at  (615) 885-3906, or request help online!

Storm-Proofing Your Garage

2/4/2020 (Permalink)

In order to protect your home as a whole, it is important to stormproof your garage. Doing so can protect your family and home from dangerous winds and weather damages. If the garage is left unprotected, it is much more likely that there will be expensive damages. Here are just a few tips in order to help you get started on storm-proofing the garage. If you would prefer to leave it up to the professionals, contact SERVPRO of Hermitage/Donelson for help! 

Maintain the garage door.

The door of your garage is the most susceptible to damage, and storm-proofing should begin with ensuring you have a strong and sturdy door. When it’s time to replace the garage door, look into purchasing a more wind resistant door. It is also important to consistently check your garage door for holes and cracks, and seal them in order for your garage to stay protected. It is also recommended to install a bracing system to the door. Braces anchor the door to the floor, walls, and hinges, adding support and wind resistance. This can be done yourself if you do well with tools, or you can hire a professional to do this.

Stormproof the windows.

It is suggested to remove windows in the garage if you are concerned about storms, but that may not always be an option. If you have any windows in your garage, you want to make sure the glass is impact resistant. It is also important to install outside window protection that can be locked and protected from impact and storm remnants.

Protect the garage from flooding.

Lastly, your garage could be damaged by water buildup after a storm. Water damage can always negatively impact your garage, potentially causing mold and health problems. In order to prevent flood damage after a storm,  you can install a trench drain outside your garage. This creates a channel for water to flow through in order to avoid the overflow of water in street gutters, causing water damage to your property. You may also install flood vents, which allow water to flow through your garage easily, so it doesn’t put pressure on your foundation.

These are just a few tips to begin storm-proofing your garage. If you are concerned about your garage or would prefer assistance in any of these areas, our team of highly trained professionals at SERVPRO of Hermitage/Donelson is always happy to help! Reach out to us at (615) 885-3906, or get assistance online!

How To Keep Mold Out Of Your Bathroom

2/4/2020 (Permalink)

Bathrooms are one of the most common areas to find mold due to high humidity levels. In order to protect your health and your bathroom, it is necessary to address mold as soon as possible and assure that it is taken care of quickly. Important areas to inspect for mold in your bathroom are the tiles, the sink and toilet, ceiling and walls, bathroom windows, towels, and shower curtains. If you are unsure whether you may have mold or not, contact the professionals at  SERVPRO of Hermitage/Donelson. We are always happy to assist and help keep your home healthy and clean! For now, here are a couple of ways to keep mold out of your bathroom.

  • Ensure you have proper ventilation.

Bathroom fans are necessary to help prevent mold and moisture buildup. Install a fan or keep a dehumidifier in your bathroom during showers in order to properly vent the steam in your bathroom. This is one of the main causes of mold in the bathroom, and it can be a potential health risk if left unaddressed. 

  • Keep everything clean and dry.

Make sure all accessories in your bathroom are being cleaned and dried properly. This includes curtains, towels, and bath mats. If you see any physical signs of mold on any of these accessories, it is best to throw it away. Make sure once the bathroom accessories have been washed, they are dried for the proper amount of time before being moved back into the bathroom. Putting these items back wet will only allow for more moisture buildup. 

  • Maintain tile grout.

Another important tip is keeping the grout in your shower sealed, fresh, and clean. Clean the grout with detergent, soap, and bleach as soon as you spot mold. In order to prevent mold on grout, replace the grout often and seal the lines annually to waterproof them. 

Our team at  SERVPRO of Hermitage/Donelson knows mold can be overwhelming and the cleanup process can be stressful. We are happy to help! If you suspect mold in your bathroom and feel too overwhelmed to handle it yourself, don't hesitate to contact us at SERVPRO of Hermitage/Donelson! Reach out to us at (615) 885-3906, or get assistance online!

Top Three Places To Check For Water Damage In Your Business

2/4/2020 (Permalink)

Water damage within your business can not only cause health risks to your employees but also can lead to costly damages that are time-consuming to fix. In order to avoid the risks and costs of water damage, it is important to stay on top of the potential areas water buildup can develop and inspect your business often. Within a business, there are many areas that are common to be susceptible to water damage and mold. SERVPRO of Hermitage/Donelson is here to list the top places to check for damages in your business! 

  • The roof and ground

After storms and flash flood warnings, it is common that water damage can appear on your business’s property. This damage can affect the foundation of your building, which is an expensive fix. After storms, ensure that you inspect gutters and rain spouts, as well as water pooling on the ground or roof. The pooling of water can lead to a weak foundation or an unsturdy roof. 

  • Office equipment

The dishwasher, water heater, and toilets can all be easily susceptible to water damage. All of these pieces of equipment have the potential to leak and cause damage to your business. These appliances need to be regularly maintained in order to avoid damage that may buildup over time. 

  • Carpeting or flooring

If you notice a musty smell, you may have mold in your business due to unaddressed water 

damage. Rooms within your office that have poor ventilation can be common areas for this mold to develop. Check beneath flooring and carpet and consistently change out the air filters in your business in order to avoid potential health effects and allergies in your employees.

If you suspect water damage or mold in your business, it is best to let a professional handle the problem. A team with the proper equipment, like SERVPRO of Hermitage/Donelson, can use the correct tools and ensure that the problem is completely addressed and is unlikely to return. You can contact us by requesting assistance online or calling us at (615) 885-3906!

Spring Cleaning Tips for Your Business

2/4/2020 (Permalink)

Throughout the year, it is common for your business to get cluttered and dirty. Spring cleaning isn’t only for your home or vehicles, it is also essential to spring clean your business. It is important to ensure your business is in the best shape in the Spring, and every season. SERVPRO of Hermitage/Donelson is here to give you and your business a few cleaning tips to get you started this Spring!

Move All Furniture. Move out all furniture and items that could get in the way of vacuuming, scrubbing, and carpet cleaning.   

Clean the floors in all areas of your business. Vacuuming, sweeping, and carpet cleaning are all important steps to restoring your business to a clean and healthy environment.

Sanitize all items. Make sure all computers, desks, and appliances are properly sanitized and cleaned. This can prevent germs and illness from spreading to employees and around the business. 

Wipe down all surfaces. This goes hand-in-hand with sanitizing. Surfaces usually forgotten when doing daily cleaning procedures like doorknobs, mop handles, and brooms should all be wiped down.

Clean all restroom surfaces. Urinals, countertop, sinks, restroom walls, and floors should be sanitized and thoroughly cleaned. It could also be useful to redo the caulk around the toilets and sinks.

Dust all fixtures, vents, and furniture. Getting to the areas that aren’t normally dusted is part of the deep spring cleaning process. The dust in these areas can build up over time and be unhealthy for your business. 

We know deep cleaning can be a lot on top of your already busy schedule running a business. If you would prefer assistance in cleaning this spring or any time, contact our team of highly trained professionals here at SERVPRO of Hermitage/Donelson. Please feel free to contact us at (615) 885-3906, or get assistance on our website. 

Biohazard, Vandalism, and Crime Scene Cleanup & Restoration

1/21/2019 (Permalink)

Recognized as the leading fire and water cleanup and restoration provider by hundreds of insurance companies nationwide, SERVPRO Franchise Professionals offer fast, reliable biohazard and crime scene cleanup and restoration services to residential and commercial property owners. 

Exposure to biological and chemical contaminants can pose serious health consequences for building occupants, employees, customers, and owners. A failure to properly handle and safely remove such hazardous substances can contribute to unhealthy and even dangerous environments. Your local professionals at SERVPRO of Hermitage/Donelson are trained to safely and effectively remove biohazardous substances and prepare waste for proper disposal according to OSHA, EPA, and state and local health regulations. Equipped with the necessary safety equipment and cleaning products, SERVPRO of Hermitage/Donelson help turn unsafe environments, into clean, safe homes and offices. 

Can I get a mulligan?

10/25/2018 (Permalink)

Thank you to the Donelson Hermitage Chamber of Commerce for throwing another fun and exciting Golf Tournament. We appreciate all that the members of the chamber do for the community of Donelson and Hermitage.

Though we did not win, we definitely had great fun and were able to do some great networking. We were set up on the 16th hole and supplied the players with drinks and mid-course snacks. For ones that were waiting to tee off, we played a competitive corn hole game for prizes. We have SERVPRO tees, divot tools, and ball markers that we give out every year so make sure to stop by and grab your supplies next time!

We are looking forward to next year's golf tournament and we're coming to take home the gold!

2018 GNAA Tradeshow

9/11/2018 (Permalink)

All set up and ready to go.

The Greater Nashville Apartment Association put on ANOTHER great trade show this year. SERVPRO of Hermitage/Donelson was very excited to be a vendor that was able to attend this event. We met some great people and are hopeful to be able to help our contacts in the future! The trade show is an event where vendors, apartment managers, and property managers gather for some after work fun and networking. Our booth handed out some SERVPRO swag to our game winners and a fantastic raffle prize! We hope that if you have a chance to attend this event in the future that you are sure to stop by our booth! This has become an annual event for our franchise and something that we look forward to all year! Thank you GNAA for all that you do!

BEWARE of Rust in the Water Heater

8/24/2018 (Permalink)

Know before it is too late, rust in the water heater can cause multiple problems. You may not know, but most water-heater tanks are made of glass-lined steel. If water gets though imperfections in the glass, then you can count on rust and eventually a leak. But because the tank has no inspection ports, it’s hard to tell when it’s dirty or beginning to rust. Tank rust usually isn’t discovered until after a leak occurs- and then it’s too late. You’re not totally without recourse, though.

A special rod call a cathodic anode (or sacrificial anode) is built in to the water-heater tank assembly to prevent rust. As long as the rod is in good condition, deterioration of the tank is drastically reduced.

To prevent damage to the tank, simply replace the cathodic anode, a $15 item that takes about 30 minutes to install. Cathodic anodes are often not readily available in hardware store- you’ll probably have to buy from a plumbing-supply company. Because anodes come in all shapes and sizes, be prepared to give them the make and model of your water heater so that you get the right one. You can find this information on a label on the water-heater housing.

Fun Nashville History!

8/20/2018 (Permalink)

The town of Nashville was founded by James Robertson, John Donelson, and a party of Overmountain Men in 1779, near the original Cumberland settlement of Fort Nashborough. It was named for Francis Nash, the American Revolutionary War hero. Nashville quickly grew because of its strategic location, accessibility as a port on the Cumberland River, a tributary of the Ohio River; and its later status as a major railroad center. By 1800, the city had 345 residents, including 136 enslaved African Americans and 14 free African American residents. In 1806, Nashville was incorporated as a city and became the county seat of Davidson County, Tennessee. In 1843, the city was named the permanent capital of the state of Tennessee.

In February 1862, Nashville became the first state capital to fall to Union troops. The state was occupied by Union troops for the duration of the war. The Battle of Nashville (December 15–16, 1864) was a significant Union victory and perhaps the most decisive tactical victory gained by either side in the war; it was also the war's final major military action, in which Tennessee regiments played a large part on both sides of the battle.

In 1963, Nashville consolidated its government with Davidson County, forming a metropolitan government. The membership on the Metro Council, the legislative body, was increased from 21 to 40 seats. Of these, five members are elected at-large and 35 are elected from single-member districts, each to serve a term of four years.

Since the 1970s, the city and county have undergone tremendous growth, particularly during the economic boom of the 1990s under the leadership of then-Mayor and later-Tennessee Governor, Phil Bredesen. Making urban renewal a priority, Bredesen fostered the construction or renovation of several city landmarks, including the Country Music Hall of Fame and Museum, the downtown Nashville Public Library, the Bridgestone Arena, and Nissan Stadium.

Nissan Stadium (formerly Adelphia Coliseum and LP Field) was built after the National Football League's (NFL) Houston Oilers agreed to move to the city in 1995. The NFL team debuted in Nashville in 1998 at Vanderbilt Stadium, and Nissan Stadium opened in the summer of 1999. The Oilers changed their name to the Tennessee Titans and finished the season with the Music City Miracle and a close Super Bowl game. The St. Louis Rams won in the last play of the game.

In 1997, Nashville was awarded a National Hockey League expansion team; this was named the Nashville Predators. Since the 2003–04 season, the Predators have made the playoffs in all but three seasons. In 2017, they made the Stanley Cup Finals for the first time in franchise history, but ultimately fell to the Pittsburgh Penguins, 4 games to 2, in the best-of-seven series.

In March 2012, a Gallup poll ranked Nashville in the top five regions for job growth. In 2013, Nashville was described as "Nowville" and "It City" by GQForbes, and The New York Times.

Ready For Whatever Happens

8/15/2018 (Permalink)

Make a Plan!

Pretty sure you have seen the commercials about being prepared. “When Disasters Strike”, well it is true! When a disaster strikes are you and your family prepared? Here are few helpful hints and tips from our family to yours to aid in limiting the losses you take.

1st Step is preparing a plan and discussing the 4 areas of that plan with your family and possibly your friends and neighbors.

  1. How will I/We receive emergency alerts and warnings?
    1. What devices will be in use to allow your family to be aware of any emergency?
    2. Where will these be placed though out the house?
  2. What is our shelter plan?
    1. Where are your shelters and how do we get there as quickly as possible?
    2. Who are the contacts for any shelters outside the home?
  3. What is our evacuation route?
    1. How many routes and what are the safest ways to get there?
    2. Where is our rally point if we are separated?
  4. What is our family communication plan?
    1. Who do we contact if we can not reach one another?
    2. Establish a communication tree.

2nd Step is to consider the specific needs of your household.

                What needs are there within your household. A few of those to consider are:

  • Age of family members in home
  • Dietary needs
  • Medical Needs
  • Depth of responsibility
  • Pets
  • Language needs
  • Individuals with Special needs or Disabilities
  • 3rd Step is to create a Family Emergency Plan. There are several printable forms on the internet that can assist with the framework of that.

    4th Step is to practice that plan with your family at least once a month or every other month. The more it is known by all, the easier it will be to execute when the time comes.

    Keeping An Eye Out for Mold

    8/8/2018 (Permalink)

    The truth about MOLDThere are many myths about mold, like: it is no big deal, I can just wipe it off and it is gone, every house has mold so there is nothing that can be done. These are all wrong! Mold is a big deal and wiping it off the surface may not actually take it away. Not every house has it but every house can get it.

    What Is Mold?

    Mold is a type of fungus that consists of small organisms found almost everywhere. They can be black, white, orange, green, or purple. Outdoors, molds play an important role in nature, breaking down dead leaves, plants, and trees. Molds thrive on moisture and reproduce by means of tiny, lightweight spores that travel through the air. You’re exposed to mold every day.In small amounts, mold spores are usually harmless, but when they land on a damp spot in your home, they can start to grow. When mold is growing on a surface, spores can be released into the air where they can be easily inhaled. If you're sensitive to mold and inhale a large number of spores, you could experience health problems.

    Where Do Molds Grow?

    Your walls, floors, appliances, carpet, or furniture – they can all provide the food mold needs to grow. But the thing all molds need most is moisture, so you're most likely to see mold in damp places such as bathrooms, kitchens, laundry rooms, basements, and crawl spaces.And it can affect a wide range of people from the young to the old; here are some of the people it can affect:
    • People with allergies and asthma,
    • Infants and children
    • The elderly
    • People whose immune systems are compromised due to HIV infection, cancer, liver disease, or chemotherapy
    • People with chronic lung disease
    Here are few tips from SERVPRO of Hermitage/Donelson to help prevent and control mold:
    • Use dehumidifiers and air conditioners, especially in hot, humid climates, to reduce moisture in the air.
    • Keep indoor humidity below 60% if possible. You can measure relative humidity with a hygrometer, an inexpensive instrument available at many hardware stores.
    • Keep air conditioning drip pans clean. Make sure drain lines are free of obstructions and flow properly.
    • Keep the house warm in cool weather. As the temperature goes down, the air is less able to hold moisture and it condenses on cold surfaces, which can encourage mold growth.
    • Dry wet areas within 24 to 48 hours to prevent mold growth.

    Keep Your School Clean!

    7/30/2018 (Permalink)

    August is here and that means it's time to head back to school!

    Educational institutions can depend on their local technicians at SERVPRO of Hermitage/Donelson for fast, thorough service in the event of fire, water or mold damage. With 24-hour emergency response, SERVPRO Franchise Professionals provide mitigation, cleanup and restoration services to reduce recovery costs and to help ensure minimal interruption to your curriculum. SERVPRO of Hermitage/Donelson also provides expert cleaning for emergencies or special needs exceeding routine janitorial capabilities, including stain removal, upholstery and drapery dry cleaning, indoor air quality and vandalism cleanup. Our Franchise Professionals are trained to clean and sanitize building materials, surfaces and contents following restoration industry standards, using professional cleaning products and EPA registered cleaners and disinfectants.

    Feel free to ask about our vandalism and biohazard cleanup services!

    Last-Minute Back-To-School Shopping

    7/24/2018 (Permalink)

    There are a number of people that do not procrastinate to go and get the things that they need for their children for school. However, the majority of the population DOES wait until the last minute to get their school supplies and here are a few places that still have discounts going on:

    • eBay – So many sales are on eBay right now: 50% off of school supplies, 40% off of tech accessories, 70% off of dorm essentials for the one going off to college, new laptops under $400 and other great deals.
    • Staples and Target – the best deals at these shops have come and gone for the ones who go early school shopping, but they still have a few good deals on their school supplies. Target is providing free shipping to online orders over $35, a large number of school items are under $1, and there are some BOGO deals on select items. Staples was running a deal where if a backpack was purchased then the rest of the supplies bought would be 25% off. This is still going on only the discount is 20% rather than 25%.

    Here at SERVPRO of Hermitage/Donelson, we like to be prepared for whatever happens, but we know that sometimes disasters happen and put us behind. Happy shopping!

    Crime Scene Cleanup

    7/3/2018 (Permalink)

    SERVPRO of Hermitage/Donelson has excellent and professional crews that can handle any bio-cleanup that you may need.

    These services include cleaning bodily fluids, blood, and ruined product.

    Say for instance, you get home one day and while you were gone, someone broke into your home through a window and cut themselves on the way in. After everything is taken care of and a police report is filed, someone needs to clean up the blood. Cleaning blood out of the carpet requires strong cleaners that SERVPRO has developed special for those kinds of jobs. 

    Another example of a bio-job is, let's say that you have taken on the responsibility of babysitting for your neighbor. While the kids were playing, one ate too much at lunch and has now gotten sick all over the living room floor. Sure you can attempt to clean, but SERVPRO cleaners take the stain AND smell out completely.

    We have bio-jobs listed and sometimes what those entail can be confusing. Please consider us to take care of a messy situation and make it "Like it never even happened."

    Fire Damage DOs and DON'Ts

    6/21/2018 (Permalink)

    Emergency Fire Damage Tips


    • Keep hands clean
    • Limit movement in the home to prevent further damage.
    • Place dry, colorfast towels or old linens on carpeted traffic areas to prevent more soiling.
    • If electricity is off, empty freezer and refrigerator and prop doors open.
    • Wipe soot from chrome on faucets and appliances then protect with a light coating of lubricant.


    • Do not attempt to wash any walls or painted surfaces without first contacting a SERVPRO Franchise Professional.
    • Do not attempt to shampoo carpet or upholstered furniture without first consulting a SERVPRO Franchise Professional.
    • Do not attempt to clean any electrical appliances that may have been close to fire or water without consulting a repair service.

    It may seem easier to try and take care of fire damage on your own, but more often than not, trying to clean with generic products only ruins the damaged area more. Call SERVPRO of Hermitage/Donelson and we'll be there to help! 

    Tips for Surviving Summer

    6/19/2018 (Permalink)

    The First Day of Summer Is Approaching!!

    SERVPRO of Hermitage/Donelson pulled together some of our best known tips and home remedies for common summer problems!


    We all know that the best part about summer is that we get to cool off with a nice dip in the pool! Depending on how long that dip takes, you could be in for some sun damage. Here are a few ways that we have found works best for treating sunburns:

    • ALOE gel/lotion - During the summer aloe is your best friend. It takes the heat out fast and minimizes your peeling. If you only have a little sunburn the best to use is the gel. If you are severely burned, the best advice to give is to use the aloe lotion. It is so much more gentle when it comes to a burn that is very painful.
    • Hot Tub/Hot Shower - This is by far the most painful way to deal with a sunburn, but it works the very best. After you've been in the sun for as long as you can stand, dip in the hot tub for 15 minutes. Make sure that your sun-exposed skin is completely submerged. It hurts initially. but the recovery time is cut down by at least 50%. It pulls heat out and keeps it out. It also helps to follow up with an aloe treatment. 

    Mosquito Bites

    During the summer, we tend to spend a lot of time outside, especially at night when the weather is more enjoyable. Unfortunately, that's when the pesky little insects like to come out and play. When treating a mosquito bite, here are a few topical solutions to try:

    • Honey
    • Green Tea
    • Ice
    • Lemon
    • Aloe
    • Cucumber

    Those few things are to decrease the swelling and itching of a mosquito bite. This may sound crazy, but the most effective way to get rid of an itch is simple. Take your fingernail and press into the center of the bite and make an "x". This works like magic and we wish we could tell you why, but that, my friend, is a mystery.

    And last, but not least:

    Bee Stings

    We try and avoid these little guys, but they love the sun as much as we do. Here are a few things that help with the stinging and swelling of a bee bite (assuming that you are not allergic to them):

    • Basil - This is mainly to help with the swelling after the stinging goes away. The best way to use basil is to mix with water in a food processor so that all of the good nutrients in the basil come to surface.
    • Water & Baking Soda Solution - mix these to form a paste; apply and let dry before taking it off. This helps with the sting.
    • Apple Cider Vinegar - apply straight, not mixed with anything. Organic, with mother works best. This helps with the sting.
    • Raw Honey - plain and simple. Apply topically, this helps with sting.

    We hope that you all have a wonderful summer and that these tips help! 

    A Skating Good Time

    6/15/2018 (Permalink)

    Owner, Bob Jacobs, and Marketing Rep, Jordan Sanders having their new books signed by Scott Hamilton.

    Olympic Gold Medalist and retired American figure skater, Scott Hamilton, was the must-see person at the Donelson Hermitage Chamber of Commerce Luncheon this month! Having spent time talking one-on-one with him, we can vouch that he is a very genuine and down-to-Earth person who cares a lot about the people that he comes into contact with.

    In his address to the members of the Chamber, he talked about his battle with testicular cancer, his experience with his brain tumor and the steps that he has made to help the people that are affected by cancer.

    He has a foundation called CARES and that stands for Cancer Alliance for Research, Education, and Survivorship. The main purpose of this foundation is to create different, less harmful ways to treat cancer patients including Immunotherapy and Proton Therapy which you can learn more about on his website.

    He also started the 4th Angel Program. After recovering himself, he identified his three angels through his battle. The first angel: his oncology physician. The second angel: his oncology nurse. The third angel: his family and his friends. He said what he needed was a fourth angel: someone who had "been there, done that". This program is set up to pair someone that is going through their journey with cancer and match them up with someone who is close in age and had a similar cancer experience. This gives the patient someone that he/she can relate to and maintain that one-on-one relationship with to help them through a very difficult time. 

    SERVPRO of Hermitage/Donelson cares a great deal about the steps that Mr. Hamilton has made in the cancer field, because we, much like millions of others, know first-hand how cancer can affect the ones that you love and care about. 

    His website also includes a link in case there is any desire to donate to the CARES program to further the production of cancer killing treatments.

    Sun's Out, Grill's Out

    6/14/2018 (Permalink)

    As the summer season is quickly approaching us here in Nashville, SERVPRO of Hermitage/Donelson wanted to remind everyone to exercise fire safety around your home. We all know that the first official sign of the summer season is when Dad decides to pull out his handy, dandy grilling apron. When using an open flame, the U.S. Fire Administration says that you should keep your grill at least 3 feet away from any structures. This ensures that the mixture of out-of-control flames and wind cannot reach your home, garage, or any other building that you may have in your backyard. Always be aware of other surrounding while you are grilling. Keep an eye out for children, pets, and small flammable objects to be sure that they stay away from the flames. When you practice the appropriate fire safety techniques, the only thing you have to worry about is keeping stains off of your lucky apron! We wish everyone a great summer and happy grilling!

    GNAA Trade Show 2017

    8/11/2017 (Permalink)

    We were thrilled to be a part of another great trade show with the Greater Nashville Apartment Association. We even got our owner, Bob Jacobs, out in some spirited clothing. The theme was "Red, White, and Blue." As you can see by the photo, we take our themes seriously, but still want to be ready for whatever happens. Like a modern day Clark Kent, Bob could easily rid himself of his red, white and blue disguise to respond to a property related emergency. 

    We love any opportunity to get out for a night of fun with friends, customers, and industry partners. Even if it means we are wearing weird suspenders! See you next year at the GNAA Trade Show.

    Ready For Whatever Happens

    7/3/2017 (Permalink)

    SERVPRO of Hermitage/Donelson is always ready for whatever happens. We are available 24/7/365 with state of the art equipment and top industry training to handle whatever issue you might be facing in your home or business. Need a ceiling tile replaced? We can fix that. Need water removed from 15 floors of your building? We can fix that too. 

    With unmatched resources and training, there is no task too large or small for SERVPRO of Hermitage/Donelson to handle. No one expects fire or water damage, but in the unfortunate event you end up experiencing either, rest assured you are in good hands with us.

    We Stand With The Nashville Predators

    6/6/2017 (Permalink)

    As the rest of the country seems to have fallen in love with our likable underdogs, we decided it was fitting to formally announce that SERVPRO of Hermitage/Donelson stands with the Nashville Predators. Their historic run for the Stanley Cup has not only brought much deserved attention to Nashville's hockey team, but it has also solidified Nashville as one of the greatest sports atmospheres in the country. We are proud to say that our office is just a short two and a half miles away from Bridgestone Arena, the home of the Predators. As you are cheering on the Preds in these Stanley Cup Finals, remember as the Predators are cleaning up around the net, SERVPRO of Hermitage/Donelson is here to clean up around your home after your celebrations.

    Fire Damage Didn't 'Soot' These Walls

    5/26/2017 (Permalink)

    Production Manager Mike Knight test cleaning an area of damaged wall.

    Get it? Here at SERVPRO of Hermitage/Donelson, we enjoy terrible puns almost as much as we enjoy serving our community. 

    Following a damaging fire, all of the concrete block walls in this apartment were covered in a thick layer of black soot. We don't feel soot and fire damage suits any dwelling, so we decided to remove it.

    In this photo, you can see the stark difference between the cleaned area and the remaining affected areas. With the right chemicals, meticulous cleaning methods, and a little bit of elbow grease, we were able to get this seemingly destroyed structure back to habitable conditions within just a few days.

    Mold Cleanup in Nashville

    1/6/2017 (Permalink)

    This relatively new construction in a Nashville suburb essentially had its own ecosystem beneath the house. This was caused by a crawlspace that was improperly ventilated. This image shows what the damage looked like prior to remediation. Check out our section of before and after photos to see how it looked at SERVPRO of Hermitage/Donelson was finished. This crawlspace required a drying treatment, followed by an extensive remediation. After that, we replaced the vapor barrier and fully encapsulated the crawlspace. This prevents outside moisture, or ground moisture, from building up and creating a problem like the one in this image.

    Two Can Be Better Than One

    11/23/2016 (Permalink)

    As we head into Thanksgiving, many of us plan to carry on with centuries old traditions of indulging in excessive consumption of food and beverages. While these SERVPRO koozies can help keep two drinks cold during this holiday season, they are a reminder of other times that two can be better than one.

    In this case, it reminds us that SERVPRO of Hermitage/Donelson has a sister franchise known as SERVPRO of Northwest Davidson County. These two are definitely better than one. Twice the resources, twice the manpower, twice the expertise. These are all qualities that are to be desired when dealing with fire, water, or mold damage. We are proud to serve the Greater Nashville area. Happy Thanksgiving. 

    Creativity Saves Money

    11/18/2016 (Permalink)

    At this flooded office building in Nashville, creativity saved money. Instead of removing large portions of drywall to dry a saturated wall cavity above the ventilation, our crew chief Darren decided to get creative with his drying strategy.

    Little Time, Lots of Damage

    11/9/2016 (Permalink)

    Here is an example of how little time it takes for water to cause A LOT of damage. This home in Nashville, TN was fine when the homeowner left for work at 7:45 in the morning. She came home for lunch to find her ceiling collapsed in three rooms, and a waterfall from upstairs landing in inches of water downstairs. It was the result of a ruptured toilet supply line in an upstairs bathroom. This damage was caused in less than four hours.

    Now that it is fall and our temperatures are starting to drop, be mindful of preventative measures to keep your pipes from freezing this winter. Although this particular damage was not caused by a frozen pipe the end result is very similar and just as detrimental.


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