Recent Posts

What are the Differences Between Commercial Cleaning and Commercial Restoration?

8/25/2021 (Permalink)

When your business operations are interrupted by fire or water damage, you need professional help to get your property back to normal. Every hour spent cleaning up or repairing is an hour of lost revenue and productivity. SERVPRO of Hermitage / Donelson provides professional cleaning and emergency restoration services to get your business running smoothly again. We have the training, equipment, and resources to handle any disaster and get the job done right.

You may have experienced damage to your commercial property and need more information to decide whether commercial cleaning or commercial restoration would be right for you. Below we describe each of these SERVPRO services so you can decide. 

How Does SERVPRO of Hermitage/Donelson Handle Commercial Cleaning? 

We know you don’t have time to worry about the everyday wear and tear that gradually soils your office. Whether it’s removing an odor problem or deep cleaning flooring or carpets, you can rely on SERVPRO to make your workspace look its best.

SERVPRO of Hermitage / Donelson offers cleaning services ranging from cleaning restaurant hoods to removing biohazard contaminants. We have the specialized training and products to get your property back to business. Our cleaning services include the following:

How Does SERVPRO of Hermitage/Donelson Handle Commercial Restoration? 

SERVPRO of Hermitage / Donelson responds quickly to your Nashville fire, water, or mold damage emergency 24 hours a day. Whether the emergency occurs in a small business building or a big box store, our highly-trained team can be on-site right away to assess the damage and get started on the recovery. Our national network of 1,700 Franchises gives us access to personnel and resources to respond to any size restoration emergency. Learn more about our commercial restoration services here:

SERVPRO is standing ready to help you with any damage situation in your commercial property. We can get your business or your personal property Certified: SERVPRO Cleaned, too.

This franchise is independently owned and operated. 

What Are The Do's and Don'ts When Handling Fire and Smoke Damage?

8/25/2021 (Permalink)

Fire is a devastating experience for both home and business owners; it is difficult to overcome and repair and can be risky for you to handle when unsure how to handle the damage left behind. There are simple things you can do on your own, however.

  • Cleaning smoke and fire damage involves some health and safety precautions, so before getting started, call the fire marshal to know whether it is safe to enter your home.
  • Be sure to open doors and windows whenever possible to allow air to circulate when performing a fire and smoke cleaning project. Toxic fumes and chemical compounds from burnt objects can be very harmful. Wear proper gear and clothing, including gloves and masks. 
  • You can get some more tips on what you can do to recover from fire and smoke damage HERE

Do's For Fire And Smoke Damage Restoration

Your checklist for what to do after the fire should contain specific non-negotiable tasks, including:

  • DO contact a certified restoration specialist: Make sure you immediately schedule an accredited fire and smoke restoration professional for remediation services.
  • DO turn off utilities: Turn off water, electricity, gas, and any other utilities until a professional can evaluate whether these were affected.
  • DO vacuum: You can enhance the professional's chances of success by doing the first pass on your own. Use a vacuum with a brush attachment and go over your upholstered furniture. 
  • DO address your carpets, floors, and countertops: Vacuum carpets to help prevent soot from grinding deeper into the textile. Countertops and hardwood floors should be wiped clean to prevent the soot from staining and clinging to the surfaces.
  • DO check your appliances: Your utilities should be off. Be sure to empty your freezer and refrigerator and leave the doors open to prevent mold and mildew. Likewise, winterize your plumbing and drain your hot-water heater and boiler. During the fire damage restoration process, fluids can freeze and cause burst pipes and other damage in the absence of heat.
  • DO take care of pets: Remove pets from your fire-damaged home. Lingering soot and smoke can be harmful to them.

Don'ts For Fire And Smoke Damage Restoration 

Your checklist should also include several things to avoid at all times, as well, including:

  • DON'T use your AC, heater, or electronics: Wait until a professional arrives on the scene — same with electronics like the television, computers, and DVD players. Turning on electronics can create more significant damage.
  • DON'T clean walls or clothing: Do not clean walls, ceilings, or similar surfaces, and wait to clean your clothing and similar garments. A professional should examine them first and provide advice.
  • DON'T eat leftover food: Never eat anything that was in the home during the fire. Due to smoke, soot, or contaminants introduced to the environment, food left behind is probably not safe to consume. 
  • DON'T wipe away powder from extinguishers: Forgo trying to clean up any staining from the powder discharged by a fire extinguisher. It is best to let professionals guide the cleanup of these areas.

When in doubt, wait for the professionals. Upholstery, carpets, and counters are fine to begin cleaning yourself, but let your professional fire restoration company manage the rest. Remember, never re-enter a home until cleared by the fire department or other local officials.

Whenever you experience a disaster of any kind, SERVPRO of Hermitage/Donelson is here to help!. In addition to fire damage and smoke damage, we also handle mold remediation, odor removal, and more.

We can get your home or business Certified: SERVPRO Cleaned, too. 

This franchise is independently owned and operated. 

How Do I Prepare My Hermitage/Donelson Property For A Storm?

8/25/2021 (Permalink)

At SERVPRO of Hermitage/Donelson, we always advise homeowners and business owners to prepare their properties for the coming winter storm season. It’s wise to be proactive. Extreme weather can lead to power outages, communications disruption, and personal and business property damage. It is not uncommon for snow and ice to occur in our area, and floods are not unusual, either. It’s essential to be prepared for many different severe weather situations during winter here in Middle Tennessee. 

What Are Some Important Tips To Help Me Prepare My Hermitage/Donelson Property For Bad Weather?

  • Windows and doors need to be inspected and appropriately sealed or replaced before storms, and other winter weather conditions occur. You will save on related energy costs and enjoy more excellent safety if you replace old windows and doors with newer, more efficient models. 
  • Before storm season comes to the Hermitage/Donelson area, make sure all dead or unhealthy trees and bushes are trimmed back or removed from your yard. Prune branches that are not stable, and clean up debris that may be cluttering up your premises. Hazardous trees, tree branches, and loose debris can cause significant damage to your property during high winds and ice storms.  
  • When rain falls, or snow melts, the water needs to be able to flow down your rain gutters and away from your roofing. If there is dirt and debris left in your gutters from last spring, the water will pool and begin to back up, possibly damaging the interior walls of your building. Damp within the walls can even lead to mold growth, causing a need for mold remediation in addition to managing the storm damage. A rain gutter full of dirt can also become heavy and pull away from the building, creating another set of issues. 

How Can SERVPRO Help Me Get My Hermitage/Donelson Property Ready For The Winter Storm Season?

SERVPRO of Hermitage/Donselson cares about your safety and wellbeing, and keeping your property in good condition is part of that. We can come and assess your property’s’storm-readiness ahead of seasonal bad weather and make recommendations to help you keep your home or business damage-free. If repairs and cleanup projects are needed, we can handle everything that is required. 

If you need help after an extreme weather event, call us. We manage:

We can get your home or business Certified: SERVPRO Cleaned, as well. 

This franchise is independently owned and operated. 

Can SERVPRO Of Hermitage/Donelson Dry My Documents?

8/23/2021 (Permalink)

We often store vital information in a digital format today, where they are quickly recovered in the event of a disaster. What about documents that haven’t yet been digitized? If these become water-damaged, you are likely to lose them. Fortunately, SERVPRO of Hermitage/Donelson employs a drying process that can recover your damaged paper goods; we use the same technique that the Library of Congress uses to dry water-damaged books!

What Is The Process SERVPRO Uses To Recover My Damaged Paper Goods?

Freezing Your Documents

  • SERVPRO uses vacuum freeze-drying to achieve sublimation, a process where the moisture in an object is frozen and dried by being converted directly into gas using various vacuums and pressures. This process avoids additional damage that water would create. Our priority will be to freeze and stabilize the damaged documents. The documents are stored in a frozen state until they can be appropriately shipped to SERVPRO’s corporate headquarters. We work closely with corporate to make sure everything possible is done to preserve your paper assets.

Undergoing the Drying Process

  • Once your documents arrive at SERVPRO’s headquarters, they are transferred to our state-of-the-art Drying Chamber Facility. The HIPAA Master-certified staff will carefully move the items to the chamber where they undergo the above-mentioned process. The building is secured and monitored 24/7, so you can rest assured your items are safe. Drying time is typically 7 to 10 days, depending on the amount of moisture and backlog involved. Staff is available around the clock to offer updates and answer questions.

Are There Other SERVPRO Services Besides Drying That I Can Request?

Beyond Document Restoration

SERVPRO offers more than just a top-of-the-line drying process. In addition to drying the water-damaged documents, the Document Restoration Team provides the following services upon request:

  • Scanning and digitizing documents
  • Gamma irradiation (cleans contaminated records)
  • Certified destruction of sensitive materials
  • Deodorization
  • Trimming after fire damage
  • Refile jacketing

SERVPRO of Hermitage/Donelson is committed to helping you recover from disasters of all types and sizes. In addition to document recovery, we handle commercial restoration, many different cleaning services, and more. 

We can get your home or business Certified: SERVPRO Cleaned, too!

This franchise is Independently Owned and Operated. 

Does SERVPRO Of Hermitage/Donelson Have The Right Tools To Help?

8/16/2021 (Permalink)

No matter what challenges you may be facing, SERVPRO has all of the right tools and equipment to get you back to normal as quickly as possible. We have what it takes to manage damage from both fire and flooding, the after-effects of an accident, or the issues accompanying a biohazard. 

What Specialized Tools Are Used By SERVPRO?

For example, here are just a few examples of the specialized equipment we use to remediate water damage.

Moisture Detection and Measurement Equipment. 

Scientific drying principles rely upon specialized equipment to detect, measure and monitor a property’s moisture levels. Recent advances, like infrared cameras, can help us see the water through a wall, ceiling, or floor.

  • An infrared camera is used to identify water location for thorough water removal.
  • Sensitive moisture detectors, hygrometers, and other meters measure the extent of moisture saturation.

Water Extraction Equipment. 

Powerful extraction equipment speeds the drying process by removing the bulk of the water from your home or business.

  • We use submersible and gas-powered pumps for the continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal.

Drying Equipment. 

Industrial strength air movers and dehumidifiers are needed to remove the remaining moisture from your home or business’s ceilings, walls, and floors of your home or business. Proper drying helps to prevent swelling and warping of floors, walls, and furniture.

  • High-speed air movers cause moisture to evaporate at a faster pace
  • Industrial grade dehumidifiers pull the water vapor from the air.

Odor Removal and Deodorization.

Water and fire damage often causes powerful odors. Our machines remove airborne contaminants and control the air quality during the restoration and cleanup process.

  • Air scrubbers
  • Thermal foggers and deodorization agents

Sanitizing Agents, Germicides, and Antimicrobial Treatments.

An OSHA-approved cleaning agent may be required to clean and remove odors and contaminants on your property.

  • Deodorization products control odors from excessive moisture.
  • Disinfection products stop the growth of bacteria, fungi, mildew, and other harmful microorganisms.

What Makes SERVPRO Different?

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our team is equipped with the knowledge to restore your property. Our training program includes the following:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

For more information, visit us at SERVPRO of Hermitage/Donelson. You can find out more about all the different ways we can help you prevent and manage other types of disasters, such as fire damage, and biohazards,

We can get your home or business Certified: SERVPRO Cleaned, too.

This franchise is Independently Owned and Operated. 

How Can SERVPRO Help During Flash Flood Warnings In Hermitage/Donelson?

8/9/2021 (Permalink)

According to, many things can cause flash floods, but in most cases, they are due to heavy rainfall from thunderstorms. The intensity of the rain, the location and distribution of the precipitation, land use and topography, vegetation types and growth/density, soil type, and the water content of the soil itself all determine just how quickly the flash flooding may occur.

Where/When Are Flash Floods Most Likely To Occur In Hermitage/Donelson?

Flash floods most likely to occur:

  • When a dam or levee breaks
  • When significant amounts of water are released upstream (such as what happened during the Nashville Flood of 2005)
  • During mudslides (debris flow)
  • When there is heavy rainfall in a metropolitan area, the impervious surfaces in urban areas do not allow water to infiltrate the ground, so water runs off to low spots quickly.

How Can SERVPRO Of Hermitage/Donelson Help After A Flood?

Our highly-trained team here at SERVPRO of Hermitage/Donelson can be onsite right away to help you deal with the aftermath of flooding. We will

  • Assess your property for safety hazards and remediate any issues
  • Identify damage that could be serious, such as structural issues or contaminated water
  • Help document all damage for your records
  • Safely remove moisture and dry the area
  • Work with your insurance representative to ensure coverage is not affected
  • Create a plan for remediation of property, including those items that require specialized care
  • Complete all restoration and construction needed in a timely and professional manner to get you back to normal as soon as possible

For more information on the many ways SERVPRO of Hermitage/Donelson is committed to assisting our friends and neighbors in the Nashville area when the worst happens, visit our website. In addition to managing storm damage, specialized cleaning services, and more!

We can get your home or business Certified: SERVPRO Cleaned.

This franchise is Independently Owned and Operated. 

Can A Fire Ruin The Foundation Of My Nashville Home?

7/26/2021 (Permalink)

The core materials of concrete used to construct the foundation of a home, such as cement and aggregates, combine to form an inert material, so the foundation of your Nashville home will not burn. Concrete cannot be set on fire like other building materials. Its slow rate of heat transfer also means that the concrete of your home foundation will act as an effective fire barrier. 

However, fire CAN damage your foundation. 


When a fire exposes foundation concrete to high heat:

  • Extensive damage can occur due to the temperature shock to the material. Concrete expands as it’s heated, so if extreme heat is applied, the outer layers expand more quickly than the inner layers. The layers will separate from each other, eventually breaking away.
  • When hose streams or automatic sprinkler systems douse a fire, the hot concrete cools suddenly, and the outer layer may shrink at a different rate and break away.
  • When extreme heat penetrates concrete enough to weaken the steel reinforcement components within the concrete, the structural integrity of the entire structure could be negatively affected.


Practicing fire safety will protect your Nashville house from fire damage, keeping everyone safe. Some critical fire safety tips for homeowners to follow are:

  • Maintain fire alarms properly
  • Use caution with open flames
  • Cook safely, using proper kitchen tools
  • Establish a fire escape route 
  • Heat your home safely
  • Use electricity in a safe manner
  • Protect yourself first in case of fire

The SERVPRO of Hermitage/Donelson team of experienced technicians can be onsite right away to help you recover from fire damage. We are experts in managing the recovery of homes, businesses, personal belongings, and any other items that have been affected by a fire. 

We can get your home or business Certified: SERVPRO Cleaned, too. 

This franchise is independently owned and operated. 

What Is A Proper Commercial Fire Sprinkler System For My Nashville Business

7/19/2021 (Permalink)

There is a lot to consider when you are in the process of deciding which commercial fire sprinkler system is best for your Nashville business location. Of course, the type of business you have will be a primary factor in determining the proper fit. Keeping both your operation and your employees safe is vital, of course, since a fire can be debilitating, dangerous, and costly. 


There are various sprinkler system types on the market, and the options available vary depending on the environment that the system will be covering. You will want to think about:

  • the size of your building(s)
  • the cost of the system itself
  • building restrictions and fire codes
  • the type of operation you run and its specific fire hazards
  • your protection preferences as the owner


    • Attach to a piping system that constantly fills 
    • Will automatically dispenses water when a fire is detected
    • Designed for environments that maintain a consistent temperature above 40 degrees Fahrenheit
    • Not ideal for protecting sensitive equipment 
    • Most recommended commercial fire sprinkler system
    • Filled with pressurized nitrogen or air rather than water 
    • Release air that permits the water pressure to open the dry pipe valve, causing the water to flow into the piping system and out of the sprinkler heads 
    • Designed for areas where freezing temperatures (below 40 degrees Fahrenheit) can be expected 
    • Most commonly installed in attics, loading docks, commercial freezers, etc. 
    • Contain an electronically-operated valve that controls the water that goes into the piping system 
    • Similar to a dry system, except the sprinklers are closed  
    • Will not release water until heat activates the operating element in each sprinkler
    • Typically seen in facilities that house high-value equipment, such as hospitals, computer rooms, art museums, etc. 
    • Installed in the same areas as sprinklers but only opened by the operation of a detection system 
    • First ensures the valve is opened, and water is then released in all attached sprinklers 
    • Most commonly used where large quantities of water are required to control a fire quickly
    • Found in power plants, aircraft hangers, chemical storage, processing facilities, etc. 

SERVPRO of Hermitage/Donelson is here to help you get your Nashville commercial business fire safety systems in place. We can evaluate your premises and make recommendations specific to your location. Then, if your business suffers from fire damage, we can be onsite right away to begin the restoration process, saving you both time and money. 

We can get your home or business Certified: SERVPRO Clean, as well. Ask us how!

This franchise is independently owned and operated. 

Can My Hose Cause Damage To My House In Hermitage/Donelson

7/12/2021 (Permalink)

A damaged hose will not only waste water and make outdoor chores more troublesome, but it can cause water damage to your home, as well. Unfortunately, you will often have no idea that there’s a problem until you find excess water around your foundation near the faucet or when the neighbor complains that you are flooding his or her yard!


Water damage to your home can occur any time water is allowed to run unchecked, and a faulty garden hose is a common culprit here. Damage could include:

  • erosion around walkways and driveways causing the concrete to crack or surfaces to collapse
  • standing water to pool around foundations which can leak into low-lying parts of the home 
  • soaked ground conditions in your yard could attract insects and wildlife that may move indoors and infest your house
  • wet earth around large trees can cause them to fall, and they could end up on your roof or fencing
  • wet conditions around your foundations can seep into your walls, leaving you with structural issues and possible mold infestations


You can take some do-it-yourself Garden Hose Repair: 4 Tips To Repair a Leaking Garden Hose ( to repair your hose if it leaks and creates issues. Here are some helpful hints:

  • Pinholes are often only visible when you turn on your faucet and see small streams of water from punctured parts of the hose. You can use electrical tape to seal these tiny holes since it has the elasticity and weather resistance needed to be effective out-of-doors.  
  • Bigger tears in a hose can happen over time, and these will crack with exposure to extreme heat or cold. A hose mender - a short plastic or metal tube used to replace the damaged section - can be just the perfect fix here. 
  • A leak in your hose coupling is another cause of water damage. If you spot a steady drip coming from the hose coupling when you connect it to a source, the gasket may need to be replaced. 
  • You may notice that the coupling has been bent while you are replacing your gasket, so now is the time to replace that coupling, as well. A bent collar loses the watertight seal between the hose and a spigot, nozzle, or sprinkler, causing a leak.


A professional restoration company like SERVPRO can be onsite right away to help you recover from all the issues water damage can cause. 

You can expect our water damage restoration process to look like this:

  1. The restoration process begins when you contact us. Our representative will guide you through the crisis by asking you questions that will help us better understand which equipment and resources will best fill your needs.
  2. Next, we determine the scope of your water damage at this stage. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.
  3. The water removal process will then remove the majority of the water. We use powerful pumps and vacuum units to clean hundreds or thousands of gallons from your property quickly.
  4. We use specialized equipment to take away the remaining water that is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.
  5. We clean all of the restorable items and structures damaged by the water once the removal has been completed. We are experts at cleaning content using several different techniques. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.
  6. Restoration is the final step in the process of restoring your home to its original condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or significant repairs, such as reconstructing various areas or rooms in a home or business.

SERVPRO of Hermitage/Donelson Is here to help you with water damage to your home, no matter the size of the restoration project. If you have experienced water damage and find yourself dealing with mold, remember that we are mold remediation experts, too! 

We can get your home or business Certified: SERVPRO Cleaned

This franchise is independently owned and operated. 

Should I DIY or Call in a Pro?

6/28/2021 (Permalink)

When your home or business experiences a disaster of any kind, even a tiny one, one of the very first things that will enter your mind - once you know people are safe - is, “Oh, dear. What is this going to cost me?” 

If you’re a handy person, you will probably decide to see what you might be able to safely manage yourself, and that’s not always such a bad idea. If you’re NOT handy, however, that thought may still cross your mind, but it may not be the best idea you ever had. 

When It’s a Good Idea To Do It Yourself

It may be a good idea to “DIY” it if:

  • If it is safe for you to repair the damage
  • You are handy, experienced, and physically able to repair the damage
  • If you have the proper materials at hand to complete the job correctly
  • When you can follow all the manufacturer recommendations  
  • If your warranty isn’t affected - be sure to check first!
  • If the damage is not extensive

When You Need To Call In The Professionals

  • If you cannot complete repairs safely
  • If the damage is extensive, there really is no wiser choice than to call professionals to help 
  • If you are not sure that you are physically able to manage the damage, you should not try to do so 
  • In many cases, an item will be under warranty; many warranties explicitly state that you should not attempt to repair the item in question yourself, and if you do so the warranty will become null and void
  • If items have been damaged that require specialized reclamation - such as some textiles, electronics, or paper documents - it’s best to have someone trained and experienced do this job, to make sure that the items will be recovered if at all possible. 

SERVPRO of Hermitage/Donelson is here to help all our friends and neighbors if the worst happens. Don’t hesitate to call us for professional assistance if you experience damage from fire, water, mold, vandalism, or biohazards. We can get your home or business Certified: SERVPRO Cleaned, as well - ask us how! This franchise is independently owned and operated.