What our Customers say...


I couldn't be happier with the services I received from SERVPRO of Hermitage/Donelson when my washing machine recently broke. They were at my house within an hour and kept my damages contained to a small area around the washing machine. They even saved my hardwood floors after they began to buckle. Fascinating to watch these guys work.

I recently bought a home. During the inspection I was told that there was a significant mold problem in my crawlspace. My inspector and realtor both referred me to SERVPRO of Hermitage/Donelson to have the mold killed and cleaned. The house was built in the 1950's, but now the crawlspace looks like it is under a brand new house. The crews worked quickly and efficiently. Much easier process than I had expected.

After taking out space at an old convenience store to build my new business, we noticed a harsh odor coming from the cooler. We tried home cleaning remedies, but had no luck. A friend told me to call Sam at SERVPRO. He and his team worked with our schedule and got rid of the odor without any struggle. They helped us get our business open on time and for that we are ever grateful.

I had what seemed to be an undetectable leak in my home. I had a friend recommend this SERVPRO franchise to help us locate the leak and fix our damages. The time and care that Mike Knight took in finding the exact cause of our damage showed the true nature of this company as service providers. My wife and I felt like we were given the five star treatment. Once they found what was causing the damage in our living room, the drying was quick and painless. Thanks for all you did for our family!

My insurance agent instructed me to call SERVPRO of Hermitage/Donelson after a water line failed in my condo. I have never experienced the emotional 180 degree switch that I did when SERVPRO came to clean it up. I was put completely at ease by the competence and professionalism of the crew that responded. Darren helped save flooring that I thought was destroyed. These guys made an otherwise unnerving process seem quick and easy. I would recommend them to anyone.

I want to commend all of your people who recently worked on my house following a kitchen fire. Mike Robinson and Mike Knight showed the ultimate in professionalism. Mr. Robinson went way above and beyond the call of duty in repairing the lid on a precious piece of china for me. The ladies with whom I spoke on the phone showed the same polite and helpful professionalism. Thank you so much!

Mike Knight of SERVPRO was a great asset to me when it came to finding and fixing the water leak in my supply line. The company was very helpful and courteous to my needs. They even cleaned up afterwards and removed all discarded materials. I would call again for any future needs that may arise. I would also recommend Mike and SERVPRO to all of my friends. Thank you.

Recently my family and I came home from vacation to find the entire bottom level of our home floating in water. Our hot water heater had burst. I called SERVPRO of Hermitage/Donelson and they were here fast! Their staff was friendly, courteous, and most of all, knowledgeable. They had us taken care of in no time. Thank you SERVPRO!