SERVPRO of Hermitage / Donelson Employee Photos

April McEwen

April McEwen

April has been with SERVPRO of Hermitage/Donelson since the very beginning which brings us back to 2010. We are thrilled to call April our Office Manager. If there is ever a question that needs answering, chances are, April is who you need to talk to. She also happens to be one of the friendly voices you may be lucky enough to hear when you call our office. 

Mike Knight

Mike Knight

Meet Mike Knight. He is the fearless leader of our production team. He has the better part of two decades worth of experience in our industry. Mike spent a few years with us as a crew chief before being asked to take on the noble duties of Production Manager. He is an IICRC Certified Water Removal Technician and Applied Structural Drying Technician. Mike is arguably as knowledgeable as anyone can be in our industry and he happens to be pretty handy as well. We consider ourselves very lucky to have Mike at SERVPRO of Hermitage/Donelson.

Mike Robinson

Mike Robinson

Mike has been our Project Manager since 2013. He is our guy for all things repairs related. Following the mitigation work on a disaster, Mike comes in and puts everything back the way it was prior to the damage. He is truly the guy who makes it "Like It Never Even Happened." Mike is a native to Middle Tennessee and is typically good for a smile and laugh. He has about 40 years of construction experience to lend to any project, big or small.

Darren Swindle

Darren Swindle

Darren is one of the Crew Chiefs here at SERVPRO of Hermitage/Donelson. He has been with us since 2012 and although he is a Dallas Cowboys fan, we don't hold that against him. His skill, creativity, and expertise is virtually unmatched. He also happens to be an entertaining story teller that's good for a few laughs. We are lucky to have Darren as a part of our staff.

Tobias Aguirre

Tobias Aguirre

Tobias might be the hardest working man in the restoration business. He is a beloved technician at SERVPRO of Hermitage/Donelson. Typically he can be seen working with Darren. We aren't sure, but we think Tobias might be half man/half machine. He doesn't seem to have a slow setting or a sleep mode. His strong work ethic greatly enhances our ability to deliver top notch service.

Crystal Hively

Crystal Hively

Crystal is one of our esteemed administrative professionals. Aside from April and Leshia, she is one of the voices you may hear if you call our office. When Crystal isn't helping people through their restoration process, or getting our crews scheduled, you can find her gallivanting around Nashville in hot pursuit of Pokemon or Ingress Portals. She also has a hidden talent as a living version of a Star Wars encyclopedia. Give her a call and see if you can stump her with intergalactic trivia. 

Octavious Williams

Octavious Williams

Octavious has been one of our go to technicians since Summer of 2013. Aside from being a certified Water Removal Technician, Octavious is also the winner of the unofficial office "Strong Man Competition." He can be counted on each and everyday to not only leave a home or business in better condition than when he arrived, but he is also sure to provide laughs and an unmatched ability to turn a phrase.

Leshia Hickman

Leshia Hickman

Leshia is one of our esteemed administrative assistants. In the event that you call SERVPRO of Hermitage/Donelson, you have about a 50% chance that Leshia will be the voice on the other end of the phone. Leshia also heads up scheduling in our office. She carries the responsibility of making sure our crews are at their appointments when they are supposed to be. On Fridays we all typically can look forward to some sort of delightful home-cooked creation by Leshia. The office favorite is the famous breakfast casserole.